Rewst Reviews & Product Details

While Rewst provides many out-of-the-box workflows ready to deploy and realize ROI, the real magic is that Rewst provides a blank canvas for just about anybody with some MSP background to create rich workflows that hook into any SaaS or on-prem integration and create robust workflow automations to automate process that would take hours manually.

Your imagination is the only limitation to what can be automated, and the time invested in creating a workflow is rewarded almost immediately by the usefulness and time savings of the automation.

Support from the "ROC" via email or Discord is world-class, with people who actually know the product inside and out, and the ROC never hesitates to suggest off-label use methods to accomplish a task, where other vendors would say a method is "not officially supported" or try to charge for professional services to assist in the implementation. Rewst is not interested in taking your money to help you use the product; to the contrary, Support goes out of their way to help their customers make sure they are getting the most out of the platform.

Community engagement among Rewst users and Rewst management is like I've never seen before in the MSP space, with customers and management working together to discover more ways to use the platform. It's truly one of those products that customers love, and it's clear that Rewst loves and values its customers.

We recovered our investment after the first two weeks of deployment by automating user onboarding and offboarding, a task that once took 1-2 hours per ticket and can now be done in less than 10 minutes. Review collected by and hosted on G2.com.

Rewst is still a start-up, so some features aren't fully implemented, but this hasn't been much of an impediment to deployment, since Rewst support (the "ROC") is quick to offer suggestions and jump on a screen sharing call to help with workarounds to accomplish the desired result.

Also, at the current moment, Rewst interaction is all forms-based, so it is not possible to develop a robust webapp frontend, but as I write this, Rewst is about to release its next killer feature called "App Platform," which will do just that--allow automation engineers to develop web frontends to the Rewst workflows to allow technicians to interact with Rewst in a much more meaningful way.

Even in its current iteration, Rewst is the only product that does what it does, so these limitations are not even close to deal breakers. If Rewst continues at its current trajectory, as it appears to be doing with its latest round of VC funding, we expect many more great things to come from Rewst. Review collected by and hosted on G2.com.