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RevSetter Reviews & Product Details

Verified User in Insurance
II
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about RevSetter?

Easy installation, high-quality UI, forward-thinking metrics that actually drive success. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

Somewhat substandard reporting, and customer support could be improved. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

RevSetter is providing details about our NRR (Net Revenue Retention) and ER (Expansion Revenue) across all customer-facing verticals, providing more-accurate insights on where money is best spent on new customer acquisitions. This is a huge benefit for spending allocation and is improving the operating margin of our entire business. Review collected by and hosted on G2.com.

RevSetter Overview

What is RevSetter?

RevSetter is a cutting-edge CS and revenue platform built on a unique data model and insights engine to super-charge customer success, account management, and revenue teams across the globe. RevSetter unlocks the efficiency of your revenue-facing teams – starting with a streamlined onboarding and fast time-to-value, it’s fully customizable for ICs, managers, and the C-Suite and capable of powering the actions and workflows of the full revenue journey. We built our platform to address the market’s current challenges, while also future-proofing the evolving needs of revenue teams worldwide. It’s time to empower your business with a comprehensive set of solutions ranging from automated workflows, robust data management, dynamic customer journeys, product usage analytics, and much more – all in one innovative solution.

RevSetter Details
Languages Supported
English
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Product Description

RevSetter is a modern and powerful Customer Success & Revenue platform that is built for the new era of Revenue. By offering a suite of end-to-end solutions that simplifies, improves, and scales the customer retention and expansion process - while aligning the full revenue journey from sales to post-sales - RevSetter helps businesses drive world-class net revenue retention and revenue growth. With RevSetter, you can leverage data, insights, and workflows to deliver more impactful outcomes and unlock the value in your customer base in a modern, beautiful and intuitive platform that you will love to use every day!

How do you position yourself against your competitors?

Here's what sets us apart for CS superheroes like you:

🚀 Limitless Possibilities: No bounds, just boundless access! Unlimited features, users, and connected customers to supercharge your success strategies.

🌟 CSM Champion Support: Our Support & Customer Success Management teams are your trusty sidekicks, dedicated to ensuring your triumph.

🔍 Tailored for Triumph: Custom integration work is our specialty. Seamlessly merge our platform with your operations without a hitch.

💡 Account Management Brilliance: We’re not just about customer success; we're your secret weapon for ace account management.

🎉 No Implementation Fees: Your journey starts without a sting. No surprises, just pure partnership.

In a nutshell, we're more than a platform—we're your ultimate ally. Ready to empower your success strategies, no limits attached. Welcome to the future of customer success! 🌟✨


Seller Details
Seller
RevSetter
Year Founded
2020
HQ Location
Santa Monica, US
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®

Haydar A.
HA
Overview Provided by:

Recent RevSetter Reviews

Sorin G.
SG
Sorin G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best CS Platform"
RevSetter streamlines customer interactions, enhances communication, and provides valuable insights
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent Company"
Ease of use, customization, imrpoved daily effeciency
HA
Hasan A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Powerful platform for our CS-team."
Amazing experience with RevSetter so far! Our small team struggled with efficiency and a proper overview of our customers so we could take approiat...
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RevSetter Media

RevSetter Demo - Homepage
Our fully customizable homepage empowers unlimited users of all roles to create the perfect 360 degree view that matches their exact needs.
RevSetter Demo - Journeys
Create unique stages and journeys that can accommodate the customer lifecycle, expansion processes, new logo pipeline management and much more!
RevSetter Demo - Dashboards
Build your own bespoke dashboards and construct unlimited custom metrics that incorporate any variety of data sets brought into RevSetter through our complete book of integrations. We offer custom integrations as well!
RevSetter Demo - Forecasting
Accurately predict and track numbers and targets across teams or your overall book of business with our customizable forecasting page - no more outstanding cases or incomplete quarterly reviews!
RevSetter Demo - Customer 360
Access valuable customer information, map out departments and contacts to drive expansion opportunities, create journey checklists and track calls and interactions all in one spot.
RevSetter Demo - Portfolio
Construct your ideal portfolio view with the most relevant KPIs, groups and filters, empowering all customer facing roles to truly own their book of business.
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11 out of 12 Total Reviews for RevSetter

4.8 out of 5
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11 out of 12 Total Reviews for RevSetter
4.8 out of 5
11 out of 12 Total Reviews for RevSetter
4.8 out of 5

RevSetter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RevSetter?

RevSetter is a game-changer for organization. It's incredibly easy to use, boosting my daily efficiency by consolidating all my data in one place. This tool has streamlined my workflow and made managing information a breeze. Highly recommended for anyone looking to stay organized and improve productivity. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

Occasioally I haven't encountered anything negative to note. The tool has been smooth and reliable, and I haven't faced any issues that would cause me to dislike it. It occasionally is slow to load but overall it's been a positive experience so far. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

Day to day task management (more efficient) Review collected by and hosted on G2.com.

HA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about RevSetter?

Amazing experience with RevSetter so far! Our small team struggled with efficiency and a proper overview of our customers so we could take approiate actions. This led to challanages with churn and in particular it was hard for us to drive expansion in a scaled way. RevSetter helped us solve all these issues by easily helping us intergate all our customer data, creatr automations and workflows and improving our net retention rates. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

Thus far we haven't experienced any downsides. New systems and workflows are always going to pose their challenges,but so far it's been great and the RevSetter team has been very helpfull. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

RevSetter has improved our team's efficiency and allowed us to streamline our data, processes and workflows in an effective way, which has helped us improve our retention. Review collected by and hosted on G2.com.

LR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RevSetter?

RevSetter's playbooks feature is a great addition. It adds structure and efficiency to my workflow, making tasks more manageable. The playbooks provide a step-by-step guide, reducing guesswork. Super helpful. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

There are occasional bugs here and there, but nothing unmanageable, plus the support team is super helpful, and quick to iron out these. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

RevSetter helps me identify targeted expansion opportunities, allowing me to hit key performance indicators and significantly increase overall revenue. It serves as a strategic growth catalyst. Review collected by and hosted on G2.com.

Dragos B.
DB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RevSetter?

Having all my data in one place is a game-changer. It's right there when I need it. RevSetter brought order to my information chaos. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

RevSetter's high level of customization, once overwhelming, has become an asset, allowing me to tailor the tool to fit my evolving needs. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

The customizable dashboards in RevSetter create a personalized work environment, catering to my specific needs and preferences. This not only improves efficiency but also enhances overall job satisfaction. Review collected by and hosted on G2.com.

Sorin G.
SG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about RevSetter?

RevSetter streamlines customer interactions, enhances communication, and provides valuable insights Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

It looked complex in the beginning, but actually turned out to be super easy to integrate with our existing systems. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

RevSetter's robust features for revenue forecasting provide a comprehensive understanding of the team's status. This insight empowers proactive decision-making, ensuring we stay on track and address potential challenges in advance. Review collected by and hosted on G2.com.

SF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RevSetter?

A Customer Success Platform built to help you maximize customer value and accelerate Net Revenue Retention. Easy, and simple to combine with any business. Modern way for customer service. The ease of the access and install is amazing. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

Still fresh haven't any complaims with the program and set up yet. I have had a smooth transition. I have had a great repor with customer care. So are so many feai have yet to explore. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

RevSetter is a creating software solution for customer success teams and businesses. They provide SaaS, CS, upsells, cross-sells, sales, cross-sales, ... the benefits are endless. Review collected by and hosted on G2.com.

Istvan G.
IG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RevSetter?

Daily efficiency has increased since I started using RevSetter. It streamlines tasks and makes my workflow seamless. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

I didn;t encounter any so far, as I am still a fresh user for RevSetter. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

Customer Workspaces in RevSetter eliminate communication gaps with clients. It provides a centralized platform for collaboration, ensuring smooth communication and a more engaged client relationship. Review collected by and hosted on G2.com.

AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RevSetter?

RevSetter is a game changer for me. The ease of use is remarkable, and I love how easy it is to customize according to my needs. It made managing data way simpler. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

While RevSetter' s interface is simple, it brings a refreshing clarity to my work, removing unnecessary complexities. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

Managing renewals ( more contracts signed earlier) Review collected by and hosted on G2.com.

Vlad-Alexandru G.
VG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about RevSetter?

RevSetter is a comprehensive solution. From customer health to shared dashboards, it covers all aspects, making it an indispensable part of my toolkit. Its holistic approach has truly elevated my work processes. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

It is sometimes slow to load. Luckily I didn’t encounter any major bugs, and the smaller ones, was quickly fixed by RevSetter’s team. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

RevSetter's efficient task management system helps me navigate and prioritize daily responsibilities, preventing the feeling of being overwhelmed and ensuring a more manageable workload. Review collected by and hosted on G2.com.

SP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about RevSetter?

Shared dashboards for revenue management enhance collaboration within the team, It ensures everyone is on the same page, fostering a more cohesive work environment. Review collected by and hosted on G2.com.

What do you dislike about RevSetter?

We never worked with a CS tool before, so definitely it took a while to understand the new workflow. Luckily the RevSetter team was along us every time they were needed. Review collected by and hosted on G2.com.

What problems is RevSetter solving and how is that benefiting you?

RevSetter streamlines task management, making my daily workflow more efficient. I can focus on crucial tasks without getting bogged down by unnecessary complexities. Review collected by and hosted on G2.com.