Top Rated REVE Chat Alternatives
Excellent live chat solution for my business. I find this software useful for my ecomm business as it has helped me to support my customer queries. Review collected by and hosted on G2.com.
I think, the UI of the widget needs more improvement. Also some additional features will help. Review collected by and hosted on G2.com.
10 out of 11 Total Reviews for REVE Chat
Overall Review Sentiment for REVE Chat
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Customer satisfaction with live chat. It boosts my business by improving customer experience. Its live chat, automation, and analytics features are all useful for businesses looking to increase conversions and improve customer satisfaction. Review collected by and hosted on G2.com.
Only 14 days free trial. It should be increased I think so. Review collected by and hosted on G2.com.
The interface / operating system is user-friendly.
I Love how it has all the chats in one window/tab instead of having multiple open
also love the options of having the files and other attachments - kinda like an express email / chat app Review collected by and hosted on G2.com.
so far no issues with the chat app at the moment Review collected by and hosted on G2.com.
I like this software because it is a platform that provides its users with multiple channels for their communication with clients, in which the same client is the one who chooses where to communicate, whether through voice chat, video chat, Facebook messaging, Viber messaging which makes it a much more comfortable communication for both the agent and the same client because they are networks known to anyone, in addition to being based on the cloud makes access much simpler and for this only requires access to a good internet network, has a very simple and easy to use interface so its implementation makes it much easier to manage the problems or queries of each client. Review collected by and hosted on G2.com.
One of the things that I do not like is that this software provides a too short trial period which means that if you want to test to know if it really is worth the investment may be somewhat doubtful so it would be ideal that it could be extended since it is a software that contains several characteristics and channels for communication and it must be verified that each one of them performs well. Review collected by and hosted on G2.com.
I like REVEC because it offers a wide range of capabilities and features, ranging from the reliable live chat functionality to a more interactive voice / video chat setup and the familiarity and versatility that comes with Facebook and Viber messages, between others. Review collected by and hosted on G2.com.
I have no complaints about the software, I use it daily and it works very well the problems in the company were solved thanks to this video chat application, it is very good. Review collected by and hosted on G2.com.
I like The live chat add-on of the REVE Chat software for my WordPress website, I also like the features such as screen sharing and joint navigation, department management, and the best to be able to customize the interaction of each client through multiple channels. Review collected by and hosted on G2.com.
Outgoing messages tend to take a bit but nothing that cannot be improved, software with unbeatable features. Review collected by and hosted on G2.com.
Its a best tool to engage your customers and listen to their issues. It improves customer statisfaction in the end. Review collected by and hosted on G2.com.
I am not sure what i disliked so far. I can say that further features can be added or maybe licensing requirements should be more friendly. Review collected by and hosted on G2.com.
I like about many features available in their chat service including Video Chat, Voice Call, Facebook Messaging and more. Review collected by and hosted on G2.com.
It will be better if they can increase the free trial period. Review collected by and hosted on G2.com.
With REVE Chat, I can do live chat or voice/ video chat with my visitors. It works great on my WordPress website. REVE Chat also helps to receive chats directly from my facebook page visitors in Dashboard. So that is something I dont find in other live chat softwares. It also gives me good insights about my website visitors and their journey on my website, and hence I can understand about my customers better while chatting with them. Review collected by and hosted on G2.com.
I think REVE Chat needs itegration with tools like Zendesk because right now there is no way to create tickets directly from REVE Chat dashboard. Review collected by and hosted on G2.com.
