Retino Pros and Cons

I was hesitant to try Retino at first, but now I can't imagine running my e-shop without it! The tool is incredibly efficient, and I love how I can communicate with customers directly within the platform. The automation features are excellent, and the interface is user-friendly. Retino has made it so much easier to manage returns and complaints. Review collected by and hosted on G2.com.

I have no dislike about Retino, it is a great tool. Review collected by and hosted on G2.com.

The perfect tool for every e-shop. Retino helps us save time. With one click, we order transport for the customer and send him instructions at the same time. Our customers are happy with the tool and so are we! :) Review collected by and hosted on G2.com.

Nothing - everything is simple and user friendly :) Review collected by and hosted on G2.com.

It completely changed the way we deal with returns and claims, and our customers find it really helpful, too. Review collected by and hosted on G2.com.

It works perfectly without any management for 2+ years, it is just that we found setting up a bit complicated. Review collected by and hosted on G2.com.

Retino makes the process of returns much easier, faster, much more effective and easy for our customers. We can check the status of any claim anytime and inform the customers. The customers receive emails everytime, we change the status. Difefrent departments of our company have access to Retino so the internal communication is also held in Retino. Trackable, easy. Review collected by and hosted on G2.com.

Not much to write. Actually, we are happy we have decided to start with Retino. It makes our work easier. Review collected by and hosted on G2.com.

Before Retino, we were struggling to keep track of returns and complaints. But now everything is in one place, and we have a clear overview of all cases. The platform is easy to use, and we love the statistics that help us analyze our performance. Retino has been a game-changer for us! Review collected by and hosted on G2.com.

Setting up automatic e-mails for customers is not really user-friendly and took us a little bit more time than it could have. Review collected by and hosted on G2.com.

Pleasant user interface and is easy to use for both our customers and admins. Makes tracking returns fun. :) Review collected by and hosted on G2.com.

Not very suitable for on-demand customizations. Review collected by and hosted on G2.com.

Personally, I like collecting valuable data that helps us improve our services. Review collected by and hosted on G2.com.

There is nothing I don't like about Retino. Review collected by and hosted on G2.com.