Top 10 Retently Alternatives & Competitors

Top 10 Alternatives to Retently Recently Reviewed By G2 Community

#1

AskNicely
By AskNicely
(993)4.7 out of 5
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
Categories in common with Retently:
• Experience Management
Get a quote
Reviewers say compared to Retently, AskNicely is:
Better at meeting requirements
Better at support
More usable
See all AskNicely reviews
#2

SurveyMonkey
By SurveyMonkey
(22,930)4.4 out of 5
SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
Categories in common with Retently:
• Feedback Analytics
Get a quote
Reviewers say compared to Retently, SurveyMonkey is:
Better at meeting requirements
More usable
See all SurveyMonkey reviews

Sponsored
Canvs AI
(126)4.4 out of 5
Optimized for quick response
Canvs AI is a the leading insights platform designed to transform open-ended consumer feedback into actionable business intelligence through advanced AI text analysis. This innovative solution empowers organizations to harness the wealth of information contained in qualitative data, enabling them to make informed decisions that drive business growth and enhance customer satisfaction. The platform is particularly valuable for brands seeking to gain a deeper understanding of their consumers' sentiments, preferences, and behaviors. By targeting industries such as retail, entertainment, and consumer goods, Canvs AI serves a diverse audience, including marketing teams, product managers, and customer experience professionals. These users benefit from the platform's ability to analyze large volumes of unstructured feedback quickly and efficiently, allowing them to identify trends and insights that would otherwise be time-consuming and costly to uncover. Canvs AI stands out in its category through its unique features that streamline the analysis process. The platform employs advanced natural language processing (NLP) techniques to interpret and categorize consumer feedback, transforming it into structured data that can be easily analyzed. This capability not only accelerates the time-to-insights but also significantly reduces the costs associated with traditional market research methods. Users can quickly generate reports and visualizations that highlight key themes and sentiments, facilitating data-driven decision-making. The platform's intuitive interface and generative AI research assistant make it accessible for users with varying levels of technical expertise, ensuring that teams can leverage its capabilities without extensive training or technical expertise. Additionally, Canvs AI's customizable features enable organizations to tailor the analysis to their specific objectives, ensuring that the insights generated are relevant and actionable. By utilizing Canvs AI, businesses can deepen their understanding of consumer feedback, ultimately leading to improved products, services, and customer experiences. The platform's advanced AI text analysis not only enhances the efficiency of data processing but also empowers organizations to stay ahead of market trends, making it an essential tool for any brand looking to thrive in a competitive landscape.
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Reviewers say compared to Retently, Canvs AI is:
More expensive
Better at support
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#3

Birdeye
By Birdeye
(3,144)4.7 out of 5
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Categories in common with Retently:
• Feedback Analytics
• Experience Management
Try for free
Reviewers say compared to Retently, Birdeye is:
Better at meeting requirements
More expensive
Better at support
See all Birdeye reviews
#4

SurveySparrow
By SurveySparrow Inc.
(2,012)4.4 out of 5
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
Categories in common with Retently:
• Feedback Analytics
• Experience Management
Reviewers say compared to Retently, SurveySparrow is:
Better at meeting requirements
See all SurveySparrow reviews
#5

Qualtrics Customer Experience
By Qualtrics
(548)4.4 out of 5
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
Categories in common with Retently:
• Feedback Analytics
• Experience Management
Get a quote
Reviewers say compared to Retently, Qualtrics Customer Experience is:
More expensive
Better at meeting requirements
See all Qualtrics Customer Experience reviews
#6

Reputation
By Reputation
(2,328)4.6 out of 5
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
Categories in common with Retently:
• Experience Management
Get a quote
Reviewers say compared to Retently, Reputation is:
More expensive
Better at meeting requirements
See all Reputation reviews
#7

Totango
By Totango
(1,017)4.3 out of 5
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.
Categories in common with Retently:
• Experience Management
Get a quote
Reviewers say compared to Retently, Totango is:
More expensive
See all Totango reviews
#8

Dialpad Connect
By Dialpad
(1,855)4.4 out of 5
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
Categories in common with Retently:
• Feedback Analytics
Try for free
Reviewers say compared to Retently, Dialpad Connect is:
Better at meeting requirements
More usable
See all Dialpad Connect reviews
#9

Gainsight Customer Success
By Gainsight Inc.
(1,553)4.5 out of 5
Gainsight CS is a complete Customer Success Platform.
Categories in common with Retently:
• Experience Management
Get a quote
Reviewers say compared to Retently, Gainsight Customer Success is:
More expensive
See all Gainsight Customer Success reviews
#10

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Retently:
• Feedback Analytics
Try for free
Reviewers say compared to Retently, LiveAgent is:
Better at meeting requirements
Better at support
See all LiveAgent reviews

Sponsored
Canvs AI
(126)4.4 out of 5
Optimized for quick response
Canvs AI is a the leading insights platform designed to transform open-ended consumer feedback into actionable business intelligence through advanced AI text analysis. This innovative solution empowers organizations to harness the wealth of information contained in qualitative data, enabling them to make informed decisions that drive business growth and enhance customer satisfaction. The platform is particularly valuable for brands seeking to gain a deeper understanding of their consumers' sentiments, preferences, and behaviors. By targeting industries such as retail, entertainment, and consumer goods, Canvs AI serves a diverse audience, including marketing teams, product managers, and customer experience professionals. These users benefit from the platform's ability to analyze large volumes of unstructured feedback quickly and efficiently, allowing them to identify trends and insights that would otherwise be time-consuming and costly to uncover. Canvs AI stands out in its category through its unique features that streamline the analysis process. The platform employs advanced natural language processing (NLP) techniques to interpret and categorize consumer feedback, transforming it into structured data that can be easily analyzed. This capability not only accelerates the time-to-insights but also significantly reduces the costs associated with traditional market research methods. Users can quickly generate reports and visualizations that highlight key themes and sentiments, facilitating data-driven decision-making. The platform's intuitive interface and generative AI research assistant make it accessible for users with varying levels of technical expertise, ensuring that teams can leverage its capabilities without extensive training or technical expertise. Additionally, Canvs AI's customizable features enable organizations to tailor the analysis to their specific objectives, ensuring that the insights generated are relevant and actionable. By utilizing Canvs AI, businesses can deepen their understanding of consumer feedback, ultimately leading to improved products, services, and customer experiences. The platform's advanced AI text analysis not only enhances the efficiency of data processing but also empowers organizations to stay ahead of market trends, making it an essential tool for any brand looking to thrive in a competitive landscape.
Visit Website
Reviewers say compared to Retently, Canvs AI is:
More expensive
Better at support
Visit Website