RetentionForce
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RetentionForce
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4.5 out of 5 stars
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RetentionForce Reviews & Product Details

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Ashot P.
AP
Co-founder
Education Management
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RetentionForce?

User friendly, multi-functional, great database and very fast customer support. Review collected by and hosted on G2.com.

What do you dislike about RetentionForce?

Overall everything is fine, in case of any problems we always find very fast solution! Review collected by and hosted on G2.com.

What problems is RetentionForce solving and how is that benefiting you?

First of all the bonus system and the memberships, always in contact with the customers. Review collected by and hosted on G2.com.

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Response from Lilit Nersisyan of RetentionForce
Editedit

Thanks for the review Ashot, Thai Home is one of our most valued partners!

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RetentionForce Overview

Editedit
What is RetentionForce?

RetentionForce is an all-in-one marketing software for small and medium businesses. The state-of-art marketing solution uses conversational technologies/chatbots in Facebook Messenger. The software helps to attract, engage and retain clients via the loyalty program, referral program, customer reviews and feedback collection tool, SMS and Messenger marketing, marketing automation, and more. The result-oriented platform is incredibly easy-to-use, but at the same time it covers all the main marketing needs of the small and medium businesses, that heavily depend on repeat customers RetentionForce minimizes the manual work needed with set it forget it automations and ready to use content templates making it perfectly suitable for small businesses’ needs. The system combines 10 tools that seamlessly and automatically work together specifically designed for online and offline businesses. The platform is highly customizable; the businesses can choose to use either of the features or integrate the entire system of powerful marketing tools for sustainable growth. Start from a free plan, and continue to grow with RetentionForce plans and packages, as we have the right solution for every stage of your business.

RetentionForce Details
Discussions
RetentionForce Community
Languages Supported
English
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Product Description

RetentionForce is an all-in-one marketing automation solution which was created to assist salon and spa owners to build customer loyalty and increase retention. With RetentionForce, beauty salons get more referrals, reviews and attract new clients with promotional campaigns. The solution’s smart features help to reward clients’ loyalty with points and tiered membership, send automatic reminders and followups, engage with marketing automation and promotions. RetentionForce works with Facebook Messenger, so there is no need to install a new app on your smartphone. One of its most amazing features is that the program is too easy to implement and use. No advanced marketing skills are needed, and the training is included in the price. One of the best features of the software is the CRM, where customer satisfaction image is fully pictured, with correspondent statistics and data. Customer satisfaction data is formed based on the collection of honest customer feedback. The software gives the opportunity to resolve the complaints quickly, measure and optimize staff performance.

Seller Details
Seller
Retentionforce
Year Founded
2018
HQ Location
Newark, Delaware
Twitter
@RetentionForce
28 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Lilit N.
LN
Overview Provided by:
Lilit Nersisyan

Recent RetentionForce Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The best way to keep track of everything!!"
I love how easy they make this to keep customers coming back. The referral rate is great as well. We've been very pleased with results. I love that...
Read more
SABA M.
SM
SABA M.Mid-Market (51-1000 emp.)
4.0 out of 5
"Very easy customer retention software"
Very efficient and easy to use, easy to manage customer retention for salon's and spa. It's a crm solution. It rewards client loyalty.
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Effective and very easy to use"
Best marketing solution for salon and spa, user friendly, which helps in retention of customers. Effective and very easy to use
Read more
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RetentionForce Media

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3 out of 4 Total Reviews for RetentionForce

4.5 out of 5
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3 out of 4 Total Reviews for RetentionForce
4.5 out of 5
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3 out of 4 Total Reviews for RetentionForce
4.5 out of 5
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G2 reviews are authentic and verified.
Here's how.
Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about RetentionForce?

I love how easy they make this to keep customers coming back. The referral rate is great as well. We've been very pleased with results. I love that they help us make clients feel special by remembering birthdays too. Review collected by and hosted on G2.com.

What do you dislike about RetentionForce?

It's a little pricey but it does pay for itself! Review collected by and hosted on G2.com.

What problems is RetentionForce solving and how is that benefiting you?

Retention rates have been amazing. Review collected by and hosted on G2.com.

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SABA M.
SM
Teacher
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about RetentionForce?

Very efficient and easy to use, easy to manage customer retention for salon's and spa.

It's a crm solution. It rewards client loyalty. Review collected by and hosted on G2.com.

What do you dislike about RetentionForce?

Hard to find any dislike in this good work. Keep the customer support going more stronger. Review collected by and hosted on G2.com.

Recommendations to others considering RetentionForce:

Retention force is the best maketing solution available, it's very easy to use, it's user friendly, collect feedback from customer, rewards client loyalty,

Best crm solution.

It's makes the salon business so easy to handle. Review collected by and hosted on G2.com.

What problems is RetentionForce solving and how is that benefiting you?

It is user friendly, and very easy to use, rewards for clients loyalty, and collect feedback from everyone with platform which everyone use like Facebook etc. Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Cosmetics
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about RetentionForce?

Best marketing solution for salon and spa, user friendly, which helps in retention of customers. Effective and very easy to use Review collected by and hosted on G2.com.

What do you dislike about RetentionForce?

There are no such dislikes as for me, they should maintain their customer support team for hassle free operations. Review collected by and hosted on G2.com.

What problems is RetentionForce solving and how is that benefiting you?

It works on Facebook Messenger so there is no need of installing another app,

Very easy to use, and their loyalty programs helps in retention of customers.

It is a CMR solutions. Review collected by and hosted on G2.com.

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RetentionForce