RepSpark Reviews & Product Details

It works reasonably well once you figure it out for entering orders. Review collected by and hosted on G2.com.

It doers not work easily for it's purpose. It's not intuitive. On the first landing page there should be a button that says "place order". (duh) On the page with the account's info for the order - The drop down menu for order type is not obvious that there are other options. (list the options without a drop down menu) Therefore 90% of accouts do not place a pre book order when they think they are!! Getting the filters on the left to not defaulting back to draft stauts?! There is no safety to stop you from entering product but not getting it into the cart. Thereby "missing" what you thought you entered in an order. You have a really great product that is not functioning for the users today!! PLEASE contact us (Reps and buyers) that USE it for feedback. As you grow - the consumer (user) is really the store buyers and reps with a VAST range of tech skills. A new buuyer should be able to open up Repspark for the first time and be able to enter an order easily. An obvious example is buyuing airline tickets. Most everyone can buy airline tickets easily - right? Compare a Jetblue ticket purchase to entering an order on Repspark. This isn't rocket science. Review collected by and hosted on G2.com.

The ease of Special Orders is remarkable. No more back-and-forth emails with vendor reps and customer service to get a piece ordered for a member.

Prebooks are so much easier now! After meeting with our vendor, we write the order in RepSpark. It allows us to nail our size runs!

But, where RepSpark is the most beneficial for us is Fill-In Orders. RepSpark allows us to keep less backstock and fill in as needed.

What I like best about RepSpark is the ability to download images of a complete order. We can even overlay our club logo when downloading images for marketing purposes! Review collected by and hosted on G2.com.

I wish the Product Categories were a bit more consistent from vendor to vendor. Review collected by and hosted on G2.com.

The most up-to-date inventory is my favorite aspect of RepSpark. This allows me to place a special order for a member and have confidence in telling them that the product they are looking for is in stock. It allows me to see when a product is not in stock and offer the customer other options that I know will be available. RepSpark allows me to place orders on time and not wait for a Sales Representative to get back to me. I also love the ease of pre-booking orders. Often companies will place their catalogs in RepSpark, which makes my ordering process so much easier because the catalog is linked to the actual products. Review collected by and hosted on G2.com.

I wish companies would utilize the invoice option more on RepSpark to streamline everything. I also wish I could edit an order after I have placed it or allow the opportunity for PUD pricing. Review collected by and hosted on G2.com.

RepSpark is excellent for looking at new products, checking stock levels, putting lines together, and keeping all lines organized. This makes doing my job much quicker than going on the phone to call customer service. Review collected by and hosted on G2.com.

The downside of RepSpark is some of the brands' photos are hard to see what the product looks like. The brands that have stock photos of the actual pieces make it a lot easier to shop unlike the ones that have sketches of the product, where it's hard to make out what the item looks like. Review collected by and hosted on G2.com.

Customer Service, Tech Support teams are quick to respond to inquiries. Integration was straightforward. We use RS integrated with Full Circle ERP system. Lots of mapping options. Low maintenance from an IT perspective. Review collected by and hosted on G2.com.

n/a. RS has made so many great improvements over the years. Any issues that we may have had in the past have been remedied with platform upgrades and over all improvements from the front end to the admin panel. Review collected by and hosted on G2.com.

RepSpark allows our sales representatives to enter orders, track inventory and manage customers very effectively. Additionally, it allows our customers to order and gain real-time insight into our inventory. Review collected by and hosted on G2.com.

The support team does a fantastic job of answering emails timely, however I would love to be able to quickly call a member of the support team on the phone and knock out a quick request.

The only other item that I believe RS should implement is the ability to upload embroidery files directly into the system as opposed to having to use an FTP site and sync. Review collected by and hosted on G2.com.

Great platform with clean format for easy product browsing and ordering. The B2B program works great for our retailers and RS has been awesome with programming needs for the platform overall. Also love the upscale visual options for product imagery and of course their stellar customer service. Review collected by and hosted on G2.com.

Their catalog functionality is great, but looking to grow this functionality with RS alongside our expanding catalog needs. Review collected by and hosted on G2.com.

The RepSpark tool is great for supporting reps and allowing accounts to create their own orders. The best part about RepSpark is the customer support we receive. Review collected by and hosted on G2.com.

There are some things that aren't intuitive when giving access to new accounts. But once you understand it, it is easy to get the hang of it. Review collected by and hosted on G2.com.

RepSpark continues to add features that streamline the order entry process, both for our internal team and B2B users. They've also made it more reflective of DTC sites that buyers are used to which enables us to showcase our brand the way we want. Review collected by and hosted on G2.com.

Nothing really. With enough time and resources you really can create a site that works for any brand. Review collected by and hosted on G2.com.

RepSpark simplifies the order entry process for the sales representative and the B2B user. Minimal training is required for programming visuals and input features. Review collected by and hosted on G2.com.

Streamlining B2B access would help automate user entry. Possibly a field value in the ERP would automatically trigger approval for new account access. Review collected by and hosted on G2.com.