Replayz Reviews & Provider Details

I like their training mode so clear and coherent with everything they teach, they provide feedback based on each call that shows the good and bad things that are done with the client at that time, they have improved their vocabulary to better interact with the client make you feel satisfied and achieve goals Review collected by and hosted on G2.com.

They have met the objectives and they have not disappointed me in any way, I remain firm with them that I like everything Review collected by and hosted on G2.com.

The trainers are HUMANS! They are relatable. They make you feel as if they are a partner in your success, not a trainer just trying to check boxes. They don't feel like a cost, but an investment into the business that has a huge ROI Review collected by and hosted on G2.com.

Literally ZERO complaints. I could wax ecstatic all day about how amazing they are Review collected by and hosted on G2.com.

I first interacted with Replayz when I was a newbie SDR. It was my first real pure sales job, and the company that hired me was quite small, so there weren't many sales coaching resources available internally. I was expected to learn by getting thrown in the deepend. I was making progress ever so slowly by just making dials, reading books, and watching Youtube videos. Eight months in, I was getting mediocre results, hovering around 60-80% of the target for cold call meetings booked. That's when the company hired Replayz for 1:1 sales coaching services, and boy was it a game changer.

I sent in my cold calls for the Replayz coach to analyze. For the first time, I had a seasoned sales coach who has been in sales longer than I've been alive, break down my calls minute by minute, offering constructive feedback on tone, talktrack, questions to ask, and more. I didn't realize there were so many things that I was doing wrong/ was not doing that held me back from booking more meetings and having more DMs show up for the meetings I booked for AEs.

I soaked up the feedback like a sponge. Three rounds of call recording review, feedback, and adjustments later, I had my first month meeting 100% of target for cold call meetings booked. A month later I had my best month as an SDR, hitting 135% of target. The prospect no-show rate for meetings booked also decreased significantly. Not long after I was promoted to lead the SDR team, and subsequently, an AM.

Fast forward to now, I'm heading into an AE role in 2 weeks. I will also be using the Replayz Masterclass course to prepare as I've never been an AE before. Can't wait to dive in!

I would recommend Replayz' services to anyone. It is difficult to improve when you don't know what you don't know, and it's much more expensive in terms of time and opportunity cost to learn by throwing mud against the wall rather than having a seasoned sales coach put you on the right track from day 1. Review collected by and hosted on G2.com.

The personalized one on one coaching, how experienced the sales leaders are, how they gave me constructive feedback while also encouraging me, and how detailed the call reviews and breakdowns were. The coach offered adjustment recommendations in bite-sized pieces each session to avoid being overwhelming. Review collected by and hosted on G2.com.

Our business has been growing through a hyper-growth phase; as much as I wanted to get our reps to scale quickly, I struggled to find the time. While there is a ton of value Replayz has, the main driver for us to continually come back was to remove the burden of our Sr. sales reps spending time training Jr reps to focus on selling. We're a young company; we don't have the luxury of time. Certainly, we'll get there; having Replays step in, scale up our reps quickly so we have a repeatable process was critical. Review collected by and hosted on G2.com.

The coaching videos and actionable task for the reps to put into practice was essential. Having that doc shared with Sr. leaders in the org was excellent to make sure we're all there to support it in pracice. Review collected by and hosted on G2.com.

We use Replayz coaching service to reinforce sales best practices on calls with our account executives and business development reps.

For AEs, we do regular discovery and demo coaching, as well as, roleplays to facilitate the introduction of new techniques.

For BDRs, we do cold-call coaching, cold-call roleplay, and discovery practice.

Replayzs helps reinforce the best practices and sales strategies for our reps, which enables sales leaders to be more strategic in how they advise. Review collected by and hosted on G2.com.

Replayz has a positive impact on rep performance and morale. The reps love the coaching resource. As a manager, the time that would be spent listening to calls can be used more impactfully. Review collected by and hosted on G2.com.

My organization uses Replayz to provide coaching and feedback on sales calls (primary use case is discovery calls, but some demo/pricing calls as well) Review collected by and hosted on G2.com.

Easy to engage format - submit calls to your assigned coach, who goes through and reviews the call and provides feedback. There is a great written summary, but the most valuable piece is the video review where your coach provides input at specific points through the call recording on what they liked, didn't like, areas of improvement, what you could have done differently, etc. Review collected by and hosted on G2.com.

I've been coached by Replayz for over a year and have sharpened my discovery skills. Review collected by and hosted on G2.com.

I've been coached by Replayz for over a year and have sharpened my discovery skills quite a bit. The coach I had was great at giving constructive feedback while also pointing out areas of strength. This mix of pointing out where I could improve and things I should continue doing helped me make small incremental changes on my next calls. I liked that we selected 3 areas of focus as it helped me focus on improving in particular areas, which made it easier to apply & keep up with the advice.

I also felt like my coach was invested in my success/cared about me.

It's great to get coaching from within your team and company however, the third party perspective is great because it encourages you to try strategies you may not be talking about with your internal teams.

I'd hate it if Replayz was taken away from me! Review collected by and hosted on G2.com.

This was one of the most interactive and insightful training experiences I have ever experienced. Dave and his team tend to lean towards the philosophy that learning occurs through reflecting on REAL scenarios and that best practices are absorbed by encouraging participation and on-the-spot role plays. I went in thinking pretty narrow-minded about the structure of sales, with general discomfort in feeling too 'salesy' when upselling customers.

Dave transformed my perspective on sales by re-framing sales as a way to connect with and understand the customer, with the goal of putting our team in a more informed position to communicate and SELL our product's value. We appreciate you having been so adaptable and insightful in supporting our team's specific use cases.

100000/10 recommend Dave and the Replayz team. Review collected by and hosted on G2.com.

The skills pertaining to sales (e.g. identifying pain points, discovering need, communicating value) extend even beyond sales, as they can be useful in just about any customer interaction. I have already used these skills in day-to-day interactions with customers that were non-sales related. Talk about building stronger customer relationships! Review collected by and hosted on G2.com.

We have Replayz do monthly coaching with each of our AEs. They are able to reinforce the training on process, method, skill and best practices. Their coaches are knowledgeable and highly skilled in sales as well as coaching. Using this outside voice is so important in the development of sales reps. Review collected by and hosted on G2.com.

Their knowledge of best practice sales methods and processes; But they also work to understand the unique needs of your organization and coach to your standards. Review collected by and hosted on G2.com.

We hired Replayz to coach a global team of CSM's and CS Managers at Mindtickle. Review collected by and hosted on G2.com.

The format and process made everything seamless. It was "set it and forget it" and I always got a meaningful summary while the Replayz team handled reminders. This was a great way to scale our coaching efforts, make sure everyone got detailed feedback from someone with a fresh perspective, and allow our senior leadership team to focus on hyperscale + hiring. Review collected by and hosted on G2.com.