Top 10 Remote Utilities Alternatives & Competitors

Top 10 Alternatives to Remote Utilities Recently Reviewed By G2 Community

#1

AnyDesk
By AnyDesk Software GmbH
(1,029)4.5 out of 5
AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Try for free
Reviewers say compared to Remote Utilities, AnyDesk is:
More usable
Better at support
Better at meeting requirements
See all AnyDesk reviews
#2

TeamViewer
By TeamViewer
(3,366)4.5 out of 5
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Try for free
Reviewers say compared to Remote Utilities, TeamViewer is:
More usable
Better at support
More expensive
See all TeamViewer reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
Visit Website
Reviewers say compared to Remote Utilities, Cobrowse.io is:
More usable
Better at meeting requirements
Visit Website
#3

ScreenConnect
By ConnectWise
(476)4.7 out of 5
ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Try for free
Reviewers say compared to Remote Utilities, ScreenConnect is:
Better at support
More usable
More expensive
See all ScreenConnect reviews
#4

RemotePC
By IDrive
(459)4.7 out of 5
RemotePC allows you to access and manage your far away computers anytime, from any device - given that the computer has an active Internet connection and the RemotePC application is installed on it. You can login to your office or home computer, manage your files and work on your computer - as though you were sitting right in front of it. You can also invite an associate to access your computer to work on a presentation or help troubleshoot.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Reviewers say compared to Remote Utilities, RemotePC is:
Better at support
More usable
More expensive
See all RemotePC reviews
#5

RealVNC
By RealVNC
(436)4.7 out of 5
VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Reviewers say compared to Remote Utilities, RealVNC is:
Better at support
More usable
Better at meeting requirements
See all RealVNC reviews
#6

Zoho Assist
By Zoho
(476)4.6 out of 5
Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Reviewers say compared to Remote Utilities, Zoho Assist is:
More usable
Better at support
More expensive
See all Zoho Assist reviews
#7

Splashtop Remote Access
By Splashtop Inc.
(374)4.9 out of 5
Splashtop Remote Access is a remote desktop for business professionals and teams. It offers a fast, simple, secure remote computer access for individuals and teams.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Get a quote
Reviewers say compared to Remote Utilities, Splashtop Remote Access is:
Better at support
More usable
Better at meeting requirements
See all Splashtop Remote Access reviews
#8

LogMeIn Resolve
By GoTo
(439)4.4 out of 5
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Try for free
Reviewers say compared to Remote Utilities, LogMeIn Resolve is:
More expensive
Better at support
More usable
See all LogMeIn Resolve reviews
#9

BeyondTrust Remote Support
By BeyondTrust
(346)4.7 out of 5
The #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Try for free
Reviewers say compared to Remote Utilities, BeyondTrust Remote Support is:
More expensive
Better at support
More usable
See all BeyondTrust Remote Support reviews
#10

ISL Online
By ISL Online
(475)4.6 out of 5
Remotely access and manage devices to provide on-demand IT support. View the screen and control a remote computer or mobile device.
Categories in common with Remote Utilities:
• Remote Support
• Remote Desktop
Try for free
Reviewers say compared to Remote Utilities, ISL Online is:
More expensive
Better at support
More usable
See all ISL Online reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
Visit Website
Reviewers say compared to Remote Utilities, Cobrowse.io is:
More usable
Better at meeting requirements
Visit Website