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Remote Desktop Service Reviews & Product Details

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Service?

Ease of implementation was likely the most attractive portion. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

Connectivity issues and timeouts created difficulties for users. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

We utilize remote desktop services to import secure data that would otherwise be out of PCI compliance. Review collected by and hosted on G2.com.

Remote Desktop Service Overview

What is Remote Desktop Service?

TruGrid simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS) and includes fully-integrated security and cloud scalability.

Remote Desktop Service Details
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Product Description

TruGrid simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS) and includes fully-integrated security and cloud scalability.


Seller Details
Seller
TruGrid
Year Founded
2018
HQ Location
Schaumburg, IL
Twitter
@TruGridApp
234 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®

PA
Overview Provided by:

Recent Remote Desktop Service Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"Passable Remote Solution"
Ease of implementation was likely the most attractive portion.
Valerian L.
VL
Valerian L.Enterprise (> 1000 emp.)
4.5 out of 5
"An important software"
I like that i can do my job from distance. It is very important for me, especially during a pandemic. It is very convenient and comfortable. The pr...
Jacob T.
JT
Jacob T.Mid-Market (51-1000 emp.)
4.0 out of 5
"I like it a lot"
It is very easy to access, use and configure the RDP of each connection and allows any remote connection from any device that has the Microsoft Win...
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0 people requested security information

Remote Desktop Service Media

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12 out of 13 Total Reviews for Remote Desktop Service

4.3 out of 5
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G2 reviews are authentic and verified.
Valerian L.
VL
Telemarketing group member
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Remote Desktop Service?

I like that i can do my job from distance. It is very important for me, especially during a pandemic. It is very convenient and comfortable. The program works quite well, with minor exceptions. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

Sometimes a connection problem occurs. Although the Internet has no interruption, remote desktop service loses connection. This is quite inconvenient because I have to quit the job and start again. Sometimes it freezes and corrects itself in a few seconds. I have not noticed any other negatives in my practice. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

I do my job with remote desktop service. I connect with users and make various offers to them that I run in the program. Without it, I would simply be unemployed. Review collected by and hosted on G2.com.

Jacob T.
JT
Field Mechanical Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Service?

It is very easy to access, use and configure the RDP of each connection and allows any remote connection from any device that has the Microsoft Windows Operating System, it is quite stable with any decent connection. You can configure your environment depending on your needs. It also has more advanced features that make it more secure than others, such as End to End encryption and 2FA authentications. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

I do not know if it is possible to make connections with devices with other operating systems apart from Windows. And if you allow it, I have not yet seen how to do it. It would be interesting if you have this option. In MACs it can only be done if an additional application is placed so that it can recognize this Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Service:

I recommend it to all those who seek to remotely access other devices with a program that offers more advanced features. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

On many occasions this tool has offered me specific solutions, especially when I have to access a device in which I am distant. I can also work on a specific device by entering from others and working on just one. I avoid having to carry my device from my office everywhere Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Remote Desktop Service?

Trugrid is great because it is an easy way to give users access to their desktop via rdp. Not only does it solve the security and complexity normally involved but syncs with AD for passwords which is great. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

RDP settings control to turn off and on options - they are working on this so i expect that to get better. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Service:

Great company to work with and very open to feedback and suggestions. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

Not having to have an RDS server at a clients office. Not only does that eliminate opening ports but also is one less item to manage. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Service?

We can see schedules easily and it updates quickly across all platforms. It contains all information that is important to different positions within the company and gives appropriate access based on need. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

The program itself that we run on it is an old system look and looks like it could use an update. But the remote desktop service itself works efficiently and as it should. It allows access to that desktop across different platforms. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Service:

This is a good resource especially because you can use different integrations into the service itself. You just need to find what you need. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

Our company uses it to access client and therapist schedules in a secured way. Review collected by and hosted on G2.com.

Rao T.
RT
DotNet Project Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Service?

microsoft windows default Remote Desktop Services is best in my opinion because of its default installed in windows you don't need to install in every PC where you want to connect.

Remote Desktop is one of the best remote access utilities available, not because it is built into Windows, but because of all the extras, it includes. First and foremost is its ability to print remotely. Other than Gbridge (when using the Remote Desktop client), no other free remote access tool allows printing from the host to the remote client and Microsoft has also made available a downloadable version of Remote Desktop for versions of Windows all the way back to Windows 95 and NT 4.0. Host PCs must be Windows 2000 (via Terminal Services) Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

microsoft windows default Remote Desktop Services it's only working on Windows operating system if you have any other window operating system like MAC OS you have to install Remote Desktop Connection Client and its not disadvantage of it because for every other Operating system is not a Microsoft that's why its need to be install Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Service:

Remote Desktop is one of the best remote access utilities available. There is no list of free remote connection tools would be complete without Microsoft's Remote Desktop Connection. its Built on every version of Windows its start from Windows XP, Remote Desktop provides very helpful remote access benefits, including with remote printer support. Its only requires an open port on the firewall to access the remote host. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

we are working remotely on our main server and it's very helpful for us to work our server from anywhere Review collected by and hosted on G2.com.

Stanley T.
ST
Manager, Web Development
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Service?

What I like the best is surely the speed. The connection is very fast (no lagging when moving the mouse). In addition to that we have full control (For example: virtual keyboard, mouse, and standard keyboard operation like windows, ESC, CTRL+ALT+DEL and all of the function keys) I was also able to access system resources as you are right in front of the computer, (For Example, shutting down and restarting the stations) Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

There is nothing, its the best we used so far in the industry, but seems it only work with windows machine, and specificity Microsoft Windows Professional Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Service:

choose something that can work for your company, e.g. this is only for windows Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

connect to different computers in different campus, and this is very easy and no additional software required, only need to setup static IP address for each of the individual stations Review collected by and hosted on G2.com.

SC
Senior Professional Development Coach
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Service?

It is easy to customize the RDP and view settings. It is also easily accessible and available on Windows computers. I can log into my work computer from other work computers for meetings and I can log in from home to my work computer. I like that you can easily drag and drop files across connections. It is nice to be able to have multiple connections as well. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

Sometimes if you do not edit the main mstsc file and save settings there, doing a windows update can override saved RDP icon settings. We have customers that do not know how to edit these things and can call in because they are not as familiar with this program. It seems that sometimes RDP sessions will disconnect if you have multiple sessions open connecting to different places. You have to get another app if you are on a Mac in order to connect to the software packages that are hosted via RDP. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

We can easily access data anywhere by connecting using Remote Desktop Services. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Service?

It's free. Works best with windows OS which best for my job. I know Unix compatibility is not there which does not concern me. Connection is very good and GUI is very simple and effective. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

Nothing really but if i want to work with Linux servers, this app does not have any support. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Service:

Nothing needed. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

Convenience of not going to actual location but working remotely. Review collected by and hosted on G2.com.

MR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Service?

That' i'm able to access my desktop when i'm away from the office or out of the country Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

What do I did like? there is nothing that I dislike about this product Review collected by and hosted on G2.com.

Recommendations to others considering Remote Desktop Service:

I have not recommendations. The product fits it use. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

the ease off usability and 24/7 availability Review collected by and hosted on G2.com.

SJ
Square
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Desktop Service?

What I like best is that I can log in to my business partners’ computers (They live in China) and access everything without having to constantly send and exchange information though emails. Review collected by and hosted on G2.com.

What do you dislike about Remote Desktop Service?

That only one person can be on at a time and it will boot you off when someone else logs in, even in the middle of working. Review collected by and hosted on G2.com.

What problems is Remote Desktop Service solving and how is that benefiting you?

Working from someone else’s computer who is in another county. I have access to all the files and log ins to all the programs. Review collected by and hosted on G2.com.