RegFox Reviews & Product Details - Page 2

The best thing about RegFox is ease of use. RegFox is at it's heart a template built from VERY useful , well targeted modules that are presented in an easy to use format. Beyond that, there's enough flexibility to allow the user to tailor RegFox to their own event. "Actions" are terrific and Soooo easy to use.

On top of a fine app, the people are beyond helpful. I've used chat for most of my questions and every one that answered was knowledgeable, patient, prompt and polite. When I asked for a call it came quickly and the answers were accurate. If something isn't possible they tell you outright so no time is wasted. Review collected by and hosted on G2.com.

Some items that are baked into the forms aren't moveable and can't be deleted.

The idea that subsequent registrants can't be edited separately from inital registrants. Editing those sebsequent registrants would add a ton of flexibility.

Choosing wether radio buttons and check boxes were either exclusive choice or multiple choice would make for nicer looking forms. Your use of hidden options within the Page Builder sometimes leads to questions for support. For instance, when building coupons, the choices for expiration date and how the coupon is applied don't appear unless the Settings "gear button" is chosen and then if the first three fields haven't been completed the choice of what fields the coupon applies to doesn't appear. That behavior lead me to make a support call. Showing the entire form or making the Discription, Code and Discount fields required would have saved me time and saved you support costs. Why the settings requirement is a secret is just beyond me. Review collected by and hosted on G2.com.

I was having an issue finding something on our registration site and I used the Chatbot option for RegFox. It was great and the chat option was very easy to use. The best part is that the Chatbot also pings an actual person who follows up to be sure that your question and/or issue was taken care of. Whitney at RegFox was great to follow-up with me as I wasn't quite sure I understood where I need to go to find what I was looking for. She even pinged me again when she didn't hear back to me right away. We worked to be sure I understood where I needed to go and all is well. I appreciated that Whitney followed up with me and not let my question go into the ether. Review collected by and hosted on G2.com.

There are some options that RegFox is working to improve the user's experience and options for building registrations. Review collected by and hosted on G2.com.

Easy to create forms that users can fill out online. We don't have to rely on old-school paper forms and people coming into our office to get them signed up or registered for events or competitions. With the ease and customization of the back end, we can create almost anything we need. We use it for RV Reservations, Crab Feed ticket sales, Annual County Fair Exhibit/competition sign-ups, and swap meet registrations. Customer service has been extremely helpful and even sent us a quick screengrab video to help us get what we needed. As a nonprofit Fairgrounds this system works great for us. Review collected by and hosted on G2.com.

The reporting systems could use some work. It would be nice to be able to customize them a little better. For example, when we have RV reservations, it doesn't show the dates that each transaction is staying. That would help us manage our RV Park availability and know who has reservations when and if they have paid.

As of now, we have to run a few reports to get the information we need, and even then it gives us a not super userfriendly excel sheet.

Again, not a deal breaker because the pros definitely outweigh the cons here, but an improvement would make RegFox perfect! Review collected by and hosted on G2.com.

You can get up and running very fast, and the tool is flexible enough to be almost as complicated as you'd like. Their editor is simple enough for anyone to use, but also has advanced features. Documentation is great, and their support is extremely helpful if you need clarification on any of it. It's very easy to integrate with your site design and can be implemented in many different ways. Review collected by and hosted on G2.com.

As is the case with any "out of the box" piece of software, you won't be able to fully customize anything on it if you have very niche uses. Review collected by and hosted on G2.com.

Customer service is by FAR the best feature of RegFox. The website is already super user-friendly, but I love getting quick responses to questions as well as many useful tips and help videos. RegFox may not have all of the features other platforms offer, but it is by far the best price. And they are constantly improving by adding those missing features one by one until they will have it all! I organize events from 15-2000 attendees, and RegFox meets all of my needs! Review collected by and hosted on G2.com.

The only feature it is missing is the ability to customize the experience for the user so it provides them with a personalized agenda. Review collected by and hosted on G2.com.

RegFox users for many years - at two different nonprofits. The system is intuitive and the support is great (if/when you need it). Review collected by and hosted on G2.com.

Nothing...it's truly a great product. Even the payment system is easy. Review collected by and hosted on G2.com.

Our very small nonprofit has been using RegFox for event registration for seven years. It has been easy to set up and use for both us and our event attendees. Not only do we use it for paid events, but frequently for free events and even as a form for collecting information about our speakers and sponsors. The fees they charge are incredibly reasonable. Review collected by and hosted on G2.com.

Every once in a while there is a feature I wish they had, but there has always been a work-around. Review collected by and hosted on G2.com.

I love the interface and the professional look of the RegFox pages and templates. But the best part is the top notch support. I had some questions about how best to lay out the pages and was able to ask questions of a very knowledgeable and helpful assistant. Maddie was very prompt with her responses and her suggestions were very helpful. Review collected by and hosted on G2.com.

None that I can think of. I really don't have any complaints. Review collected by and hosted on G2.com.

Web design is NOT in my job description, but when a client needs support you step up to the plate. RegFox makes it fairly easy, even for the least experienced user. Once you get the hang of it, it is easy to use and update. Even better, when customer service is needed, they have team members (shout out to Whitney for keeping me on track!) that are personable, helpful and very responsive. Review collected by and hosted on G2.com.

Transferring payment processors was a bit time consuming for this year's event, but that is in part due to the fact that I was completing the process on my client's behalf. I appreciate the thoroughness of the safety protocols that are in place, but it was frustrating at times. Review collected by and hosted on G2.com.

Regfox is an easy way to create an event or course website that enables registration and payments all in one place. We can manage our registrations and track income. Using Regfox is intutitive and easy for teammembers in multiple department to learn and use. Our programming team can interface with our business office on registrations, cancellations, and special circumstances for individuals. The websites templates are easy to use and they look very professoinal. The live person support is great because they show you which support people are available or if not available immediately, when they will be available. Review collected by and hosted on G2.com.

The AI support didn't seem to understand my requests but the human staff was awesome! Review collected by and hosted on G2.com.