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RegFox Reviews & Product Details

CRFR T.
CT
Treasurer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RegFox?

RegFox users for many years - at two different nonprofits. The system is intuitive and the support is great (if/when you need it). Review collected by and hosted on G2.com.

What do you dislike about RegFox?

Nothing...it's truly a great product. Even the payment system is easy. Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

We used to chase down people who paid with paper checks. What a nightmare!

Now, people can pay online. It's amazing. Also, if someone wants to pay using Venmo or PayPal, it's easy to record an Offline Payment. Review collected by and hosted on G2.com.

RegFox Overview

What is RegFox?

Registration just got easier. Meet RegFox. RegFox has everything you need to drive signups, manage registrants, capture data and more at just $0.99 + 1% per registrant (capped at $4.99 per registrant). Perfect for conferences, camps, workshops, classes--you name it. We designed our software to be highly customizable, giving you the flexibility to have full branding control and also the features to back up your registration management. Whether you're needing easy onsite check-in, access to a registrant CRM, to engage with your attendees through an app, integrated badge printing, or the ability to up-sell, we have got you covered. But hey, seeing is believing. Check out our demo to see RegFox in action and get a full list of features.

RegFox Details
Product Website
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Product Description

Register your attendees online, and host your most successful event ever with RegFox. RegFox is a powerful event registration platform for conferences, camps, classes, and more. It’s easy to use, highly customizable, and unbelievably affordable. Get started today | Pay as you go | Cancel whenever.


Seller Details
Company Website
Year Founded
2008
HQ Location
Sacramento, California
Twitter
@webconex_io
15 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
Description

Hi, we're Webconnex!We're a passion-driven, people-obsessed team who make the world's most flexible event, ticketing, and fundraising products.As the creators ofTicketSpice, RegFox, GivingFuel, and RedPodium, we’ve helped tens of thousands of organizations host incredible events and fundraise for important causes.But what we're most proud of is the incredible people who work here and the way our team empowers and encourages each other. This isn’t just a place to work, it’s a place to belong.Headquartered in Sacramento, California, with employees all over the country, we believe a team performs best when individuals are empowered, honored, and trusted. Our team is comprised of smart, passionate, and humble people who love what they do. The results speak for themselves. We currently have over 60,000 customers who have processed over $3 billion dollars for their events and fundraising. Learn more about us and our empowering team culture at www.webconnex.com


John R.
JR
Overview Provided by:
Co-founder at Webconnex

Recent RegFox Reviews

Vika G.
VG
Vika G.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best first time event registeration experience"
As a new teacher on the block I found RegFox super easy to use for creating registration pages for my classes. It took me less than an hour to crea...
NB
Nick B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Product, Great Customer Service!"
RegFox is very intuitive and easy to use. It has a lot of valuable features that I have been looking for and have been stringing multiple applicat...
JB
Jeremy B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Every Option I Need for Amazing Sign-Ups!"
RegFox seems to have every option I can think of for creating the forms I need. There are ways that you can customize the content or add questions ...
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500 out of 501 Total Reviews for RegFox

4.7 out of 5
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500 out of 501 Total Reviews for RegFox
4.7 out of 5
500 out of 501 Total Reviews for RegFox
4.7 out of 5

RegFox Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RegFoxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Vika G.
VG
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RegFox?

As a new teacher on the block I found RegFox super easy to use for creating registration pages for my classes. It took me less than an hour to create my first page and then from then on it was streamlined to about 30 min for the next page. Yes, to "Copy" fuction! And that is with no previous exprerince in graphic design. The templates library, the drag and drop feature, the pages layout - all make it easy, practical and manageable for you to create a beautiful registration page that works really well. RegFox also offer email confimations and reminders, configurable waivers and much more. The registration page seamlessly blended with our website and I saved a decent amount of money by creating the page myself, instead of hiring a designer.

I highly recommend RegFox to anyone looking for creating registration pages. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

Not much to say here. Everything was well thought off. Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

RegFox helped my create registration pages for my classes that integrated seamlessly with our website. Review collected by and hosted on G2.com.

JB
Director of Youth and Family Ministry
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RegFox?

RegFox seems to have every option I can think of for creating the forms I need. There are ways that you can customize the content or add questions to forms to get the information you need. When I have run into a snag, the customer service has been quick and reliable finding a solution or helping me solve the issues I couldn't figure out on my own. I'm into my third registration in just a matter of months and look forward to continued use of RegFox.

I have been able to embed registration links into our own web site easily and been able to review registration data on the fly to track registrations and quickly communicate with those who have signed up. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

Because there are so many options, it took a little bit of work to find the perfect way to get the information we need, but the customer service was quick to help me figure this out.

There are several sign-ups that we use that are for volunteers and don't collect money, so we'll pay a small fee to use RegFox for these sign-ups, but finding it worth the cost anyway. Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

I needed to creat a way for people to register and pay for an event in one click and still get all the information we needed from each participant. One of our events fills up in 15 to 20 minutes and so we need a swift moving registration form that allows people to sign up multiple people in one form, pay for the people, and pull from an limited inventory of spaces so that we don't over book our event.

RegFox has proven to be the perfect tool for this and I have tried several other tools in the past that didn't give me all the tools and flexibility in a one click registration process for participants. Review collected by and hosted on G2.com.

NB
Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RegFox?

RegFox is very intuitive and easy to use. It has a lot of valuable features that I have been looking for and have been stringing multiple applications together to have them. So I am happy that is has a comprehensive feature set. I also like that the fatc that their customer support team is readily available to jump in and answer your questions. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

I am still an early user of RegFox, so I don't have a large sample size. However, I am also using their sister product, TicketSpice, and it is unfortunate that some of the nice features in TicketSpice is not available in RegFox. Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

RegFox is helping me with online registrations. I have been able to quickly create an events page, with all the necessary information about the event, as well as setup merchandise for sale, discount coupons and ecommerce. Review collected by and hosted on G2.com.

Toni H.
TH
Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RegFox?

This was my first time using a site like RegFox and I was feeling very intimidated with no experience. The entire process went simplly and well.

The directions and videos on the site are perfect for an inexperienced, first-time user.

Every time I got stuck, or confused, I used the live chat and received a response almost immediately. If I needed to leave the chat for any reason, the response was emailed to me.

RegFox is also less costly than other ticket-selling sites and, since my event was a fundraiser for an animao shelter, this meant more funds going directly to the animals.

I would use RegFox again in a heartbeat and will recommend the site to others in need of such a service. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

The only downside I found was that it was time consuming, but that was mostly due to my inexperience. Once I received the help I needed, everything went much more smoothly. I would highly recommend a new user to take full advantage of the video tutorials. Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

Trying to advertise and sell tickets for a fundraising event, and wanting to reach a wide audience, was a little daunting. Being able to create a QR code, along with the web address, to my posters, as well as being able to share both on social media, helped us to pack the house and raise a lot of money for the animal shelter. Review collected by and hosted on G2.com.

BP
Event Complex Manager & Web/Social Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RegFox?

The online support is great! It starts with online bot support which alot of the time will actually fix your issue with nice pictures SHOWING you where to go and what to click on, but if it can't you have a actual person willing to help within a min or two...very impressive and helpful :) Review collected by and hosted on G2.com.

What do you dislike about RegFox?

2 Items!

1-When you go to regfox to login, it opens another page for webconnex...however when that times out, it never remembers my login or password? So then I have to go back to regfox to then get back into webconnex...it's a little junkie?

2-When you login it sends you to your pages page...if you click on something and need to go back to where you started, most people think its dashboard and not pages...even if you know its pages and not dashboard, you can't just click pages...it brings up a drop down menue for you to click on all pages...again, nothing big just a little junkie :) thx Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

We utilize RegFox for registering riders into our annual rodeo event. Review collected by and hosted on G2.com.

Harrison F.
HF
Staff R&D Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about RegFox?

RegFox has great functionality for registration and pre-sale items. Easy to use and set up without any knowledge of coding. We use RegFox because we could not find another product that would give us these attributes. Ease of use for refunds, adjustments and reports is also a benefit. App for on-site check-in is useful. RegFox recently updated their payment platform and had phenominal communication with users to prepare them and help throught the changeover. Cannot say enough about the great product functionality and customer support. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

Unfortunately, this platform didin't use to offer phone support. However, you can now schedule a call for phone support, a great update and improvement based on user feedback. The help center and the message support once logged in, is responsive and very helpful. Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

We needed an online registration platform for our not-for-profit events that allowed for merchandise sales at registration as well as easy reporting for multiple users. Ideally, we were looking for a registration platform that didn't require a user to create an account or click through multiple screens. In essence, we needed something user-friendly. RegFox offered something that fit our needs and contunies to fit our evolving needs as we grow. Review collected by and hosted on G2.com.

EC
CEO of BlueMed Network
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about RegFox?

The feature I like best is the Actions, it is so powerful and useful to make a wonderful registration experiance. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

RegFox keeps improving, there is nothing that I "dislike" but I would like to be able to use normal PayPal Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

Registration for conferences of about 500 people involve a lot! RegFox helps me to collect the data they I need, and with Actions, I do not have to have a never ending registration page!

Further to the above, Regfox helps me keep all the data together, but most inportant all information is at hand! The reports I can output are amazing and the good news is that you can save the template for any reprot to use again. Review collected by and hosted on G2.com.

PL
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about RegFox?

Prior to having this, we did it manually. What a nightmare. The company made it so easy to register and the reports are amazing. You can customize your reports to whatever you need.

Another thing that I really liked about this company is how quick their support is. You ask a question and it's answered almost immediately. I was very impressed and would recommend this to anybody. Also their pricing is incredible it's well worth the investment Review collected by and hosted on G2.com.

What do you dislike about RegFox?

Their support is amazing. I was upset at first because it's pretty difficult to get them on the phone however they're online support is outstanding. Once you get used to it it's simple.

Honestly it's very hard to say anything I dislike about the company Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

We are a small camp. We are a non-profit organization. Having people register online was critical to our camp. Prior to this company we were doing it manually and with a ugly little CGI script that did not fit our needs. When this company came around it just totally transformed everything.

Making things incredibly easy was what we loved about it most and the reports are incredible Review collected by and hosted on G2.com.

KQ
Education & Communications Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about RegFox?

I love the responsive friendly customer service with real people who stay with you until the issue is resolved. The 'real people' part is a refreshing change for robot response platforms. We have had no issues with RegFox and use it for multiple affiliate members due to the ease of the online registraton platform for both our association staff and all our external members. We love RegFox! Review collected by and hosted on G2.com.

What do you dislike about RegFox?

We cannot find any tools missing from the online registration platform. Knowing that RegFox is on hand to answer any questions, especially when templates we build need to be tweaked to operate properly is a huge weight off our shoulders. Only love for RegFox! Review collected by and hosted on G2.com.

Recommendations to others considering RegFox:

Be sure to utilize the amazing staff at RegFox with any questions that you have. Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

Our organization works with several affiliate partners on their conference events and RegFox is a cost-effective, user-friendly platform for both our affiliates and their member participants. Review collected by and hosted on G2.com.

Response from Eric Unterberger of RegFox

Thank you for your kind review, Kimberly!!

AR
Learning Generalist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RegFox?

RegFox has quickly become my favorite program to use. I used to try to cobble together a couple different programs to hold the necessary info, allow people to register, send automated messages, and easily keep track of the roster. RegFox allows me to do the things I was doing plus so much more! Plus, Customer Support has been amazing - they are quick, helpful and if they don't have the answer, they find it or a work around. It has been easy to take what I was doing and transfer it to RegFox. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

So far, I have not run across any downsides! Review collected by and hosted on G2.com.

What problems is RegFox solving and how is that benefiting you?

RegFox is putting all of the information and registraton into one program that is easily managed. Previously, if there were any changes to the limits per class or changes of people on the roster, every step to take was manual and laborious. It allows me to cancel registrants and yet keep their info, should I need it in the future. The waitlist feature is also amazing for times when we expand our class sizes. It is so simple to add people from the waitlist. Review collected by and hosted on G2.com.