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RefNow Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

RefNow Media

RefNow Demo - New Reference Request
Create a new request in seconds for both references and digital ID checks
RefNow Demo - Timeline
The RefNow request timeline displays real-time update of events.
RefNow Demo - RefNow Report
Our employer portal report
RefNow Demo - Custom Question Profiles
Custom questionnaires that can be saved as templates and reused over and over, saving you time and making life hassle-free.
RefNow Demo - User & Team Management
Manage your users and teams with role based permissions.
How to add a new candidate and request their references using the RefNow portal
Play RefNow Video
How to add a new candidate and request their references using the RefNow portal
Official Downloads
(1)
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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RefNow Reviews (157)

Reviews

RefNow Reviews (157)

4.6
157 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and efficient process, highlighting how it simplifies the reference-checking experience. Many appreciate the clear instructions and quick navigation, which save time and reduce stress. However, some users note that the system could benefit from more customization options.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Sagar H.
SH
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Really easy to provide a reference"
What do you like best about RefNow?

Super quick and simple to use. Nice and concise, it worked and didn't require pages and pages of irrelevant information. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Really can't think. It was clean and quick so what's not to like. Review collected by and hosted on G2.com.

DD
Family Business | Operations
Mid-Market (51-1000 emp.)
"Excellent customer service, increasing functionality"
What do you like best about RefNow?

I like how easy it is to get support from the customer service team. I like the ability to brand and personalize the reference requests and our ability to view time stamps and progress both on the part of the referee and the candidate. I find the interface easy to use. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

It is not currently possible to require specific referees by type. Some functionalities are less geared towards American users. Review collected by and hosted on G2.com.

Rabbi Odom B.
RB
Rabbi
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"RefNow was a quick, easy and detailed way to request or give a reference for a potential job."
What do you like best about RefNow?

The reference system was easy to use and a seamless and pleasant experence. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I received a request on a Friday, received a text the same day and on Sunday received a reminder email, perhaps a little more time should be given, especially over a weekend. Review collected by and hosted on G2.com.

Nasir M.
NM
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Ease of use"
What do you like best about RefNow?

The platform was relatively easy to use and it didn't stress me one bit. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Nothing actually. I just feel the UI can be worked on Review collected by and hosted on G2.com.

Adam G.
AG
The Boss
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Restrictive answering and unadaptable"
What do you like best about RefNow?

Nothing that I can see, box ticking exercise, with no real engagement or understanding of applicant. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Email restrictions, in the 21st Century illogical. Review collected by and hosted on G2.com.

Victoria L.
VL
Owner
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"I am so glad I have come across this!"
What do you like best about RefNow?

Quick and easy to understand I really enjoy it Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I wish I had heard of it earlier! Really like this site. I have signed up to the newsletters too! Review collected by and hosted on G2.com.

AG
Mid-Market (51-1000 emp.)
"Streamlined. Efficient and user friendly"
What do you like best about RefNow?

RefNow is easy to use and navigate. It makes referencing streamlined. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

The lack of communication with real people takes some of the personal element away. Review collected by and hosted on G2.com.

AP
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simplistic and straightforward!"
What do you like best about RefNow?

Being my first and only time of using RefNow, I was very pleasantly surprised at how simple and easy the process was. From logging in through a unique link, to processing the reference - it was so easy and simple! Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Nothing of note. Everything was very simple and easy to use Review collected by and hosted on G2.com.

Laurel W.
LW
Onboarding Coordinator
Hospital & Health Care
Enterprise (> 1000 emp.)
"Game changer!"
What do you like best about RefNow?

Speedy and efficient!!

Making the onboarding process 100% easier due to the work being done for us. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Nothing to dislike. I wish there were a feature to flag emails/companies used that we know are not authentic. Review collected by and hosted on G2.com.

Ariella F.
AF
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to use, clear and concise tool"
What do you like best about RefNow?

RefNow was easy to use with clear and concise questions. RefNow sent a reminder for completing and an email immediately after it was submitted. RefNow was easy to navigate which no room for participation error. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I found no difficulties with using RefNow Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Perceived Cost

$$$$$
RefNow Features
Templates
Automated
Reports
Optimization
Interoperability
Performance
Integrations
Identity verification
Fraud detection
Visualization
Security and Compliance
Alerts and Notifications
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RefNow