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RefNow Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

RefNow Media

RefNow Demo - New Reference Request
Create a new request in seconds for both references and digital ID checks
RefNow Demo - Timeline
The RefNow request timeline displays real-time update of events.
RefNow Demo - RefNow Report
Our employer portal report
RefNow Demo - Custom Question Profiles
Custom questionnaires that can be saved as templates and reused over and over, saving you time and making life hassle-free.
RefNow Demo - User & Team Management
Manage your users and teams with role based permissions.
How to add a new candidate and request their references using the RefNow portal
Play RefNow Video
How to add a new candidate and request their references using the RefNow portal
Official Downloads
(1)
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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RefNow Reviews (157)

Reviews

RefNow Reviews (157)

4.6
157 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and efficient process, highlighting how it simplifies the reference-checking experience. Many appreciate the clear instructions and quick navigation, which save time and reduce stress. However, some users note that the system could benefit from more customization options.

Pros & Cons

Generated from real user reviews
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Michael M.
MM
Mid-Market (51-1000 emp.)
"Smart and quick process"
What do you like best about RefNow?

Almost real time-sends notification as you process the employee. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Some of the employees complain the questions are many that their reference have to fill. Also-the fraud reports need to send the employee a notification for a particular concern raised, as most of the times-your HR and supervisor of previous organisation can be working in the same building and using the same IP. Review collected by and hosted on G2.com.

MA
Special Educational Needs Coordinator
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Brilliant online referencing tool - quick and easy to use"
What do you like best about RefNow?

Really easy to use which I think is important - references are important but I know from experience that if they are difficult to provide or too long winded then they don't necessarily do the person receiving the reference justice. I found this tool very easy to use and would happily complete references again using RefNow in the future. I will also recommend it to friends and family who are looking to get references for new employees. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Nothing, everything about my experience was great. Review collected by and hosted on G2.com.

LS
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"East to use and answer questions"
What do you like best about RefNow?

Saves me typing out a reference, whilst im busy Review collected by and hosted on G2.com.

What do you dislike about RefNow?

nothing, had no problems whilst using it Review collected by and hosted on G2.com.

MO
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Is user friendly and provides useful, honest insights. Overal. a very helpful tool that I recommend."
What do you like best about RefNow?

Fast and efficient – it saves a lot of time compared to manual reference checks.

Simple to use – clear process for both employers and referees.

Professional and secure – references are handled confidentially and properly. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Some referees find the initial setup a bit unfamiliar, so they need guidance the first time. Review collected by and hosted on G2.com.

martin M.
MM
Managing Director
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"User friendly and efficient"
What do you like best about RefNow?

Concise ,clear, and easy to follow instructions Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I found nothing in this process to dislike Review collected by and hosted on G2.com.

ST
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A very smooth and straightforward experience — clear steps and easy to complete."
What do you like best about RefNow?

“The interface is intuitive, the instructions are clear, and the whole process is quick. I really appreciate that everything I needed was on one page.” Review collected by and hosted on G2.com.

What do you dislike about RefNow?

“I didn’t really encounter any issues — the process worked smoothly from start to finish.” Review collected by and hosted on G2.com.

LW
Small-Business (50 or fewer emp.)
"greater"
What do you like best about RefNow?

all process are excellent in refnow , i like it. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

none of the field i think or i dislike on the refnow. Review collected by and hosted on G2.com.

MH
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy Ref"
What do you like best about RefNow?

RefNow stands out for its good interface, making navigation smooth and intuitive. It’s easy to use, even for first-time users, and the nice graphics add a professional, polished feel that enhances the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

RefNow is efficient but has drawbacks like limited customization, excessive email reminders, occasional interface glitches, and pricing concerns for small businesses. Some users also find instructions unclear and reference tracking less flexible for non-traditional employment histories. Review collected by and hosted on G2.com.

Batihan F.
BF
General Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Happy with the service"
What do you like best about RefNow?

It's very easy to use and user friendly. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

I don't have anything to mention in particular. Review collected by and hosted on G2.com.

Tobie C.
TC
Talent Acquisition Director
Mid-Market (51-1000 emp.)
"Good product"
What do you like best about RefNow?

Simple to use, attentive customer support team. Review collected by and hosted on G2.com.

What do you dislike about RefNow?

Would be great if its integrations allowed it to push data into the HRIS, rather than only receiving Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Perceived Cost

$$$$$
RefNow Features
Templates
Automated
Reports
Optimization
Interoperability
Performance
Integrations
Identity verification
Fraud detection
Visualization
Security and Compliance
Alerts and Notifications
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RefNow