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4.4 out of 5
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Refiner 
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MD
Matias D.
Lifecycle Manager
Financial Services
Mid-Market(51-1000 emp.)
What do you like best about Refiner?
It is easy to use and has a lot of integrations with other apps & email embedding posibilities. Review collected by and hosted on G2.com.
What do you dislike about Refiner?
It could have better customer support when facing trouble. Review collected by and hosted on G2.com.
7 out of 8 Total Reviews for Refiner
4.6 out of 5
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RS
R S.
Cyber security
Small-Business(50 or fewer emp.)
What do you like best about Refiner?
It’s easy to set up with JS or npm, and the customizable survey widgets look great without feeling intrusive. The ready-made templates like NPS and CSAT are a time-saver, and you can create custom ones too. Review collected by and hosted on G2.com.
What do you dislike about Refiner?
It would be nice if it had more automation options for advanced use cases, but it works well for most scenarios. Review collected by and hosted on G2.com.
MD
matias d.
CRM & Lifecycle Manager
Enterprise(> 1000 emp.)
What do you like best about Refiner?
It's a really easy to use tool, that can be integrated quickly with 24/7 top of the line support. Review collected by and hosted on G2.com.
What do you dislike about Refiner?
It lacks some content customization and automation features. Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
LB
Lucas B.
Mid-Market(51-1000 emp.)
What do you like best about Refiner?
it has a cool flow from the user side, so surveys are more friendly. The Way you see the data after the responses it's also super easy to use vs other tools Review collected by and hosted on G2.com.
What do you dislike about Refiner?
Short limit of live surveys, so if you have a product with multiple features, you'd need to buy a package Review collected by and hosted on G2.com.
KO
Kent O.
Mid-Market(51-1000 emp.)
AM
Verified User in Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Refiner?
The app is easy to install (npm or JS code snippet) and the survey widgets look beautiful and are fully customizable. Comes with templates/out-of-the-box surveys like NPS, CEST or CSAT, but you can create your own questions as well. Review collected by and hosted on G2.com.
What do you dislike about Refiner?
No real downside if you're a small or mid-sized company, the features are more than enough. Review collected by and hosted on G2.com.
KD
Kamil D.
Small-Business(50 or fewer emp.)
What do you like best about Refiner?
It's really nice that you can define a segment of users which surveys are targeted based on your own properties. Review collected by and hosted on G2.com.
What do you dislike about Refiner?
I haven't found any things that I dislike yet. Review collected by and hosted on G2.com.
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