Redtie Pros and Cons

One thing which i really like about Redtie is how easy it is to use.I faced some issue with the ticket management system but the customer service was great to help me out.We have been using it for a year and the ticket management tool has made it easier for us toimprove our customer service time. Review collected by and hosted on G2.com.

I would like to see more stability when it comes to high traffic. If that can be done, it is great Review collected by and hosted on G2.com.

Redtie performs best in one of its key features, in that it allows users to send and receive attachments via text. It makes work easier in terms of communication and guarantees that everyone has the right documents with them. Review collected by and hosted on G2.com.

I am unable to receive messages containing attachments, I am unable to send messages with attachments.Redtie lacks the ability to synch two such apps does not offer two-way communication. Review collected by and hosted on G2.com.

Redtie has significantly improved our team's communication and project management efficiency. Review collected by and hosted on G2.com.

While Redtie is generally effective, I sometimes find the loading times to be longer than expected during peak usage. Review collected by and hosted on G2.com.

What can I say, they make me seem professional and I was able to have the quotes designs in less than an hour. With few button touches, I could even add my company identity to it and get a professional material for clients in mere minutes. Review collected by and hosted on G2.com.

I found the quote builder to be a little clumsy. Modifying prices or introducing irregular goods to the menu is time-consuming in most instances, involving numerous actions and pages. It also time limited my work and made crafting complex quotes a tedious task. Review collected by and hosted on G2.com.

I need to say, RedTie is extraordinarily thorough. The announcing highlights are additionally useful, permitting me to follow key measurements and distinguish regions for development. Review collected by and hosted on G2.com.

There's a great deal happening in RedTie, which can overpower on occasion. The sheer number of elements feels like pointless excess for our little HR group. We essentially needn't bother with every one of the fancy odds and ends. Review collected by and hosted on G2.com.

Redtie may provide a user-friendly interface that enables users to browse and make use of its capabilities easily.Using Redtie's message templates, bulk messaging, and automatic responses, users may speed up their communication operations. Review collected by and hosted on G2.com.

Because Redtie is a cloud-based platform, accessing and using its features requires a steady internet connection. This reliance on internet connectivity may be a drawback for users in places with spotty or restricted internet service. Review collected by and hosted on G2.com.

Redtie's messaging capabilities allow businesses to communicate with their customers through multiple channels, including SMS, email, and social media platforms Review collected by and hosted on G2.com.

Redtie may have limitations in terms of integrating with other existing systems or tools used by a business, which could affect its seamless integration into existing workflows.

The user interface of Redtie may not be or user-friendly for all users. Different individuals or organizations may have varying preferences when it comes to the design and usability of software interfaces. Review collected by and hosted on G2.com.

I've used previous management tools in the past which were quite clunky and segmented. RedTie allows us to manage all the aspects for our employees in one easy to use place at an admin level. Review collected by and hosted on G2.com.

At the time I was using this software, there were no drawbacks that I found. Especially when comparing to previous tools at other companies, this system was streamlined and efficient to use. Review collected by and hosted on G2.com.