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RealNex CRM Reviews & Product Details

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about RealNex CRM?

I like how easy it makes everything. All of your contacts are in one place and it makes it so easy to import and export contacts and to keep track of all communication with contacts. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

The only thing I don't like is that is doesn't integrate with the email marketing software that my company uses. We use a specific software that works for us so we have to export our lists each time we send out an email. Review collected by and hosted on G2.com.

Recommendations to others considering RealNex CRM:

This is a great platform to help you keep track of all of your contacts. It is great for real estate professionals and makes follow ups and cold calls much easier. It is very easy to import and export contacts which gives you a lot of freedom. Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

We are overall more organized and we are able to keep track of all of our contacts and manage them in an easy to use platform. Review collected by and hosted on G2.com.

RealNex CRM Overview

What is RealNex CRM?

RealNex CRM is more than client relationship management it is a solution to find, win and close more deals faster. Purpose-built for commercial real estate, RealNex CRM is a relational database connecting property details to clients and projects. With RealNex, clients become the market authority tracking property details, ownership profiles, transaction histories, business development pursuits, and deal pipelines. RealNex drives efficiency to target the best opportunities and most likely prospects, and sets systematic follow-up timelines so you never miss a critical action. With easy imports, outlook/Gmail/sms integration, and built-in email, RealNex saves clients time and money, eliminating redundancy and centralizing critical information. And, as the hub to RealNex Navigator all your CRM data can swiftly convert into authjoritative financial analyses, elegant presentations and high-impact marketing.

RealNex CRM Details
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Product Description

RealNex CRM is more than client relationship management it is a solution to find, win and close more deals faster. Purpose-built for commercial real estate, RealNex CRM is a relational database connecting property details to clients and projects. With RealNex, clients become the market authority tracking property details, ownership profiles, transaction histories, business development pursuits, and deal pipelines. RealNex drives efficiency to target the best opportunities and most likely prospects, and sets systematic follow-up timelines so you never miss a critical action. With easy imports, outlook/Gmail/sms integration, and built-in email, RealNex saves clients time and money, eliminating redundancy and centralizing critical information. And, as the hub to RealNex Navigator all your CRM data can swiftly convert into authjoritative financial analyses, elegant presentations and high-impact marketing.


Seller Details
Seller
RealNex
Year Founded
2014
HQ Location
Stafford, US
Twitter
@RealNex
21,283 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®

Jeff F.
JF
Overview Provided by:
CEO at RealNex, LLC

Recent RealNex CRM Reviews

OB
Olena B.Small-Business (50 or fewer emp.)
3.5 out of 5
"Good software"
Everything in one place; easy to track and identify rent, locations, Sq footage, etc..
AM
Aaron M.Small-Business (50 or fewer emp.)
0.5 out of 5
"Terrible Customer Service + outdated platform"
They have a desktop application that when working is great. It has a ton of options within it to customize fields.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Review of Realnex"
I like that Realnex is simple and basically does what I need.
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RealNex CRM Media

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6 out of 7 Total Reviews for RealNex CRM

3.2 out of 5
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6 out of 7 Total Reviews for RealNex CRM
3.2 out of 5
6 out of 7 Total Reviews for RealNex CRM
3.2 out of 5
G2 reviews are authentic and verified.
OB
Contracts administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RealNex CRM?

Everything in one place; easy to track and identify rent, locations, Sq footage, etc.. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

No options to send and receive comments instanteniously, no reminders Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

having all real estate locations in one folder Review collected by and hosted on G2.com.

AM
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RealNex CRM?

They have a desktop application that when working is great. It has a ton of options within it to customize fields. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

A LOT! I was a customer for years and never got any sort of comfort with the software. If you are stuck in 1998 this is perfect for you. However, if you want to have a database that seamlessly syncs with your desktop and the cloud then I would look elsewhere. I would have issues at least every month with the system. If you have multiple users on the system and your computer is the host of the database your computer must always be running for them to access it. You also have to make sure when you restart your computer that you open the "live sync" and the server settings for Realnex on your computer literally every time. It wil take you 2 or 3 calls to Customer Service to figure it out. Live sync isn't really live because it bugs out all the time and you have to manually sync to the cloud (so much for "live") all the time. The Realconnex is great in theory until you realize anyone from across the country can send you emails about listings, so I hope you are ready to receive an email about that small retail listing in a market you have never heard of before! Let's put it this way I literally bought another CRM service while still under contract because it is that terrible. Too many issues to ever consider using. You are better off just buying the stock MS Access and customizing it yourself. Review collected by and hosted on G2.com.

Recommendations to others considering RealNex CRM:

Find another CRM! Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

I used it for our commercial real estate brokerage firm tracking clients + properties. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RealNex CRM?

I like that Realnex is simple and basically does what I need. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

The CRM software seems a bit outdated. It gets the job done but could definitely be more user-friendly. I have no complaints about the marketing software but typically only use the deal room. Review collected by and hosted on G2.com.

Recommendations to others considering RealNex CRM:

If you are just wanting a place to store CRM data, Realnex is for you! Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

The CRM software gives us somewhere to store all of our contacts. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RealNex CRM?

The program is constantly making updates and adding in new features to stay up to date with things such as digital signatures, e-mail integration, document downloads. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

The program looks like it's from the 90's. It's very old, DOS looking and sometimes hard to figure out how to do the thing you're looking for. If there was an instruction manual, or a "how-to" would be better then having to call the support line. Review collected by and hosted on G2.com.

Recommendations to others considering RealNex CRM:

Very cost effective program. Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

It is a customer database used for file notes and document storage. After figuring out the "Abeyance" system it greatly helps organise and keep a list of things that need to be done each day. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RealNex CRM?

RealNex/REA is very robust from a database standpoint. We put a lot of info in there, and there are still functionalities that we never use and fields that we never fill in. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

It is a bit old school, with that Windows 2000 look. Search functionality can be a little challenging, as you have to get the address exactly right for the software to find it (i.e. 123 South Main will not work if it's entered as 123 S Main in the system). Mobile app is a great improvement from what they previous had (nothing), but still has some bugs, etc. Review collected by and hosted on G2.com.

Recommendations to others considering RealNex CRM:

If you are looking for a robust and affordable CRM in the real estate space, this is a good option. If you're looking for the sleekest, most user friendly option, this probably isn't the BEST fit. Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

There is a LOT of information to keep track of in commercial real estate, and RealNex does a great job of providing a place for all of that data to live, and for it to be relatively easy to find/query/etc. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RealNex CRM?

Documents everything we require as a broker Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

We are unable to sort abeyances.

That would help to organize my week. Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

keeping documentation Review collected by and hosted on G2.com.