
I was a long time user of the old Papers (when it was under Mekentosj). I was a bit nervous about the upgrade and having to pay a subscription, I have been bitten before when a company has purchased an indie dev software I have used. However it was wonderful - works great and better than before and I like the web based access. It does everythign well and I use it every day. iPad apps also work nicely and sync to the cloud. A very good product and well worth the cost. For the record I am a senior Professor at a University with a library of hundreds of papers.
Customer support is also excellent, I've commented on a few issues, some of them have been fixed but all are very positively and quickly replied to. Review collected by and hosted on G2.com.
I'd like to see improved arXiv integration, i.e. to automatically bring in the metadata based on the arXiv number. It seems that sometimes this does not work and one has to wait a few weeks for a new arXiv posting to sync to whatever databases are used. But for me this is a very minor issue, mostly it is automatic but when it is not fixing it manually could be smoother, Review collected by and hosted on G2.com.




