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RaveCapture
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RaveCapture
By TrustSpot Inc.
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4.2 out of 5 stars
See all 5 RaveCapture reviews
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RaveCapture Reviews & Product Details

Editadmin
Brian T.
BT
CEO / Founding Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RaveCapture?

TrustSpot has been very easy to implement with our current software, so that customers get an opportunity to provide public, impartial feedback after interacting with our customer service team. The pricing is very reasonable, and the reviews and widgets are well designed and easy to put on our website Review collected by and hosted on G2.com.

What do you dislike about RaveCapture?

I would love if they were a google adword partner for reviews so that we could use the reviews and ratings in adword campaigns Review collected by and hosted on G2.com.

What problems is RaveCapture solving and how is that benefiting you?

We wanted to find a way to collect and present verified reviews of our company and service, so that we could better promote our highly rated service team. It was easy to implement on the website, and we now get the star ratings on organic google searches! Review collected by and hosted on G2.com.

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Response from Ryan Haidinger of RaveCapture
Editedit

Hi Brian,

Thank you for the great review of TrustSpot!

We are definitely looking into the Adwords component, and hope to be accepted into the program next year.

Have a great holiday!

- TrustSpot

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RaveCapture Overview

Editedit
What is RaveCapture?

Your products deserve to be shown off by real customers. The best way to do this is by sharing experiences customers have with your products through visual content. Connect with your Ecommerce platform to instantly begin requesting photo and video reviews from customers. Once collected, automatically share reviews with compelling customer visuals on product pages, your dedicated reviews page via our Visual Gallery and on your home page.

RaveCapture Details
Discussions
RaveCapture Community
Languages Supported
Danish, German, English, Finnish, French, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish
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Product Description

RaveCapture is a business review and reputation management platform that allows companies to automatically gather quality, 100% verified buyer reviews for their business. By collecting TrustSpot reviews, businesses can increase their trust and brand loyalty with existing customers, as well as drive new sales through social engagement, email marketing channels, and improved SEO. TrustSpot reviews are gathered and displayed on unique company profiles, as well as in widgets and badges directly on the company's store or website. Reviews are also synchronized with major search engines for incredible SEO benefits such as higher click rates on organic results and AdWords campaigns.

How do you position yourself against your competitors?

TrustSpot is geared towards small businesses, and for ecommerce shops looking for a more affordable solution to grow their business reputation and online trust. The majority of our competitors focus on larger businesses while neglecting the SMB community.

Seller Details
Seller
TrustSpot Inc.
Year Founded
2015
HQ Location
Orlando, Florida
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Wade C.
WC
Overview Provided by:
Wade Cline

Recent RaveCapture Reviews

Michael W.
MW
Michael W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very happy with the results"
The system collects tons of content. Reviews, photos, videos, QA. Our review response rate is 22%. It's automated so I don't have to spend time on ...
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
1.0 out of 5
"Buggy - didn't work for me"
Easy to integrate into existing website via iframe or bcc on email.
Read more
Mehdi M.
MM
Mehdi M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best review system"
Very easy to use, offers the same functionalities as Yotpo for a 1/4 of the price. The Support is 24/7 ultra responsive and on point. - Easy to ...
Read more

RaveCapture Pricing

Free
Free
Per Month
Power
Free Trial
Per Month
Enterprise
Free Trial
Per Month
See all 3 RaveCapture pricing levels
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RaveCapture Media

RaveCapture Demo - Experience Surveys
Ask customers more specific questions about a recent experience when they used your product.
RaveCapture Demo - In-Email Review Form
Using our native in-email review form, collect reviews after each new order via a customized template and chosen send delay time.
RaveCapture Demo - Shoppable UGC Galleries
Collect photos & videos from customers and syndicate Instagram photos to share on a shoppable UGC Gallery and Carousel widgets.
RaveCapture Demo - Google Shopping Ads
Connect your Product Reviews from RaveCapture to your Google Merchant Center to display product reviews on shopping ads and organic listings.
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Have you used RaveCapture before?
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4 out of 5 Total Reviews for RaveCapture

4.2 out of 5
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4 out of 5 Total Reviews for RaveCapture
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Here's how.
Michael W.
MW
Director of E-Commerce
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RaveCapture?

The system collects tons of content. Reviews, photos, videos, QA. Our review response rate is 22%. It's automated so I don't have to spend time on it. The Instagram curation is nice too, as well as the Google Shopping integration.

Support is really good: live chat answers very quickly. The widgets that go on your site are very fast. Review collected by and hosted on G2.com.

What do you dislike about RaveCapture?

Wish there were more widget layout display options. Wish it had Zapier integration but I'm told its in the works. Review collected by and hosted on G2.com.

Recommendations to others considering RaveCapture:

Offer coupons in exchange for photos (or award points through Lootly loyalty), then tell them about it in the review email subject line and body. It massively increases the amount of photo submissions you get. Doing this really boosted our photo collection rate. Also: take advantage of their design team... they will customize the widget CSS however you want to match your site. Review collected by and hosted on G2.com.

What problems is RaveCapture solving and how is that benefiting you?

Trying to collect UGC (user generated content). TrustSpot is the best app we've tried for this use case that didn't want $1000 per month. The benefits are greatly increased conversion rate and sales, as well as Google Shopping CTR increases. Review collected by and hosted on G2.com.

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Mehdi M.
MM
Founder
Apparel & Fashion
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RaveCapture?

Very easy to use, offers the same functionalities as Yotpo for a 1/4 of the price. The Support is 24/7 ultra responsive and on point.

- Easy to use

- Clean inteface

- All the functionalities an e-commerce website needs

- Trusted by Google for rich snippets

- Best value (all the competitors are charging out-of-their-mind prices)

- Lightning fast support Review collected by and hosted on G2.com.

What do you dislike about RaveCapture?

Nothing to dislike. If there would be a wish, it would be maybe for more customization. Review collected by and hosted on G2.com.

Recommendations to others considering RaveCapture:

Don't waste your money with the other ones. It's a review system, not a NASA program. Not worth all the money the other ones are charging. Review collected by and hosted on G2.com.

What problems is RaveCapture solving and how is that benefiting you?

We had a paid Magento extension before and it was unusable due to Spam. We looked for trusted review systems but they were all insanely expensive. The competitors don't even display their prices on their website which is beyond annoying. We had a demo with Yotpo, nice but they wanted $8K upfront. We finally found Truspot, they were great. Showed their prices on their website. The system is straightforward, clean and easy to use. Really happy. Review collected by and hosted on G2.com.

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Response from Ryan Haidinger of RaveCapture
Editedit

Thanks for the review Mehdi!

I believe our updated customization aspects put into place Q4 of last year were very helpful.

Have a great week!

Thanks,

Ryan

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Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RaveCapture?

Easy to integrate into existing website via iframe or bcc on email. Review collected by and hosted on G2.com.

What do you dislike about RaveCapture?

I received a 'no credits left' email every 5 minutes for almost 24 hours before customer services acknowledged and fixed the error (I also *did* have credits available). Review collected by and hosted on G2.com.

What problems is RaveCapture solving and how is that benefiting you?

Lack of reviews - but platform didn't work so no benefits realised. Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
HT
Management Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RaveCapture?

I really enjoy how easy it is to manage the control panel and setup. Review collected by and hosted on G2.com.

What do you dislike about RaveCapture?

Wish the price can be lowered sometimes or even a discount. It is more pricey than the competitors. Review collected by and hosted on G2.com.

Recommendations to others considering RaveCapture:

If you are looking to increase SEO traffic, google snippets, and also ask your customers for reviews. Review collected by and hosted on G2.com.

What problems is RaveCapture solving and how is that benefiting you?

It is to enrich my ecommerce website. I needed a software/website to collect permanent reviews from customers. I realized it helped with SEO and also search engine. Review collected by and hosted on G2.com.

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Response from Ryan Haidinger of RaveCapture
Editedit

Hi Harrison,

Thank you for the great review of TrustSpot!

We do our best to keep our pricing really affordable, especially to help small businesses grow.. That's one of the reasons we keep our starting price at $29, and have no plans to increase it.

I'd be happy to work with you to find a price that makes sense for your business. Feel free to email us at = support@trustspot.io

Thanks,

Ryan

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RaveCapture Categories on G2
Review Management
Review Management

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RaveCapture