Rasayel
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Rasayel
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4.5 out of 5 stars
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Rasayel Reviews & Product Details - Page 3

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Rasayel Overview

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What is Rasayel?

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.

Rasayel Details
Discussions
Rasayel Community
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Product Description

Rasayel is a customer communication platform that helps businesses sell to and support their customers over WhatsApp and other social messaging channels. Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. With a mobile app that just works, your team can respond to customers on the go. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - Shopify: Manage your customer's orders, view their order history, issue refunds, and more. - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. - Zapier: Connect Rasayel to over 2000+ applications and systems. And for more advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more. Supported messaging channels: - WhatsApp - SMS - Facebook Messenger - Instagram - Viber Business Messages - Google Business Messages - Telegram - LINE - VK

Seller Details
Seller
Rasayel, Inc.
Year Founded
2022
HQ Location
Alberta, Canada
Twitter
@rasayelio
150 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Description

Rasayel provides an AI-driven platform for automating business communications and support processes, enhancing efficiency and customer satisfaction.

ME
Overview Provided by:
Mohamed Elbadwihi

Recent Rasayel Reviews

Saleh A.
SA
Saleh A.Mid-Market (51-1000 emp.)
5.0 out of 5
"You have to give us a short message send directly to the customer"
Ease to ues , customer suppoert , Ease of Implementation
Read more
Hashim E.
HE
Hashim E.Mid-Market (51-1000 emp.)
4.5 out of 5
"Rasayel is an excellent choice for businesses heavily reliant on WhatsApp for customer communication"
- Unlike many other platforms that spread their focus across multiple channels, Rasayel prioritizes WhatsApp. This focus allows them to deliver a s...
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Nice customer support"
Customer support is always available and Rasayel releases new updates every month
Read more

Rasayel Pricing

Enterprise
Contact Us
Per Month
Start
$150.00
5 Team members Per Month
Grow
$400.00
10 Team members Per Month
See all 3 Rasayel pricing levels
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Rasayel Media

Rasayel Demo - What is Rasayel?
Rasayel is your all-in-one B2B sales platform for WhatsApp. Includes: 📫 WhatsApp team inbox for sales teams ⚡ Workflow automation 🤖 No-code WhatsApp chatbot builder 💌 Personalized WhatsApp broadcasts to unlimited contacts 💪 Open, powerful APIs (See developers.rasayel.io) 🕸️ Native H...
Rasayel Demo - Rasayel is trusted by companies around the globe
Read case studies about Factorial HR, Zammit, Nur, Pemo, Jisr, Owners, Qoyod, and many other teams like yours.
Rasayel Demo - A shared WhatsApp inbox for your team
Send WhatsApp messages - text, audio, pictures, video, forms, documents. All of it. Collaborate with private notes, tags, saved replies, assignments, and more. Use AI to summarize your conversations or improve your messages. Integrate with your CRM to sync data and have context, always.
Rasayel Demo - WhatsApp chatbot builder. No-code.
Automate WhatsApp conversations using a visual, drag and drop chatbot builder. Use flow conditions to direct customers to the right answer, or to the right team. Make HTTP requests to any external API for advanced workflows.
Rasayel Demo - Robust Integrations for HubSpot CRM, Pipedrive, Salesforce (soon), Zapier, and more
Connect any of your existing systems with WhatsApp to support the entire customer journey. Native HubSpot CRM, Pipedrive, Salesforce (soon), Stripe, and more. Connect to 5000+ other platforms with Zapier, or use the Rasayel API to build your own.
Rasayel Demo - iOS and Android mobile apps
Talk to your customers on the go. Available for download on your Apple or Android device.
Answer a few questions to help the Rasayel community
Have you used Rasayel before?
Yes

39 Rasayel Reviews

4.5 out of 5
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39 Rasayel Reviews
4.5 out of 5
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Rasayel Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RasayelQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rasayel?

We’ve been using Rasayel at my company for approximately two years. Overall, I’ve found the program to be comfortable and user-friendly. The mobile application is also quite good. I appreciate Rasayel’s commitment to user feedback and continuous improvement. While there was one update I initially disliked, they actively listened and made positive changes based on user input. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

One notable limitation of Rasayel is its inability to merge two chats. And while Rasayel serves well for business communication, it lacks robust options for extracting analytics and metrics. Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

Mobile App Convenience: The mobile application allows users to stay connected on the go. It’s particularly useful for managing urgent messages and maintaining responsiveness. Review collected by and hosted on G2.com.

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Mohammad K.
MK
Customer support agent
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rasayel?

Its features that make it easy to collaborate between colleagues. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

UX on the phone can use some updates, it may glitch sometimes. Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

Its helping with intense customer service work Review collected by and hosted on G2.com.

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Verified User in Airlines/Aviation
UA
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rasayel?

Ease of deployment, has great features and is customizable. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

There is nothing to dislike about Rasayel.

It has made my job a lot easier and most importantly, more fun. Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

Instead of having to have a phone call with a dozen customers every single day, we keep in touch with our clients 24/7 thanks to rasayel and that really boosts our reputation and services. Review collected by and hosted on G2.com.

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Pedro Victor d.
PD
BDR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Rasayel?

Customization, channels, history, and indicators Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Layout, low customization, visual... Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

The rasayel cycled well through the channel relationship, many customers were left in limbo. Review collected by and hosted on G2.com.

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Francisco M.
FM
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Rasayel?

The features of Whatsapp chat, with all the resources provided. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

I really miss the Instagram plataform, we understand the focus on Whatsapp, but for our business is essential has the Instagram integration. Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

Good Resources on Whatsapp chat with customer Review collected by and hosted on G2.com.

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DH
Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Rasayel?

Ease of setup, integration, and use, with omni channel communications all in one place. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

There is nothing to dislike about Rasayel. Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

The ability for multiple employees to have access to communications all at the same time. Bringing mutliple communications/social media channels all under one roof. Review collected by and hosted on G2.com.

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Saleh A.
SA
HR support
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Rasayel?

Ease to ues , customer suppoert , Ease of Implementation Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

can't send first message directly without using marketing templates Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

The difficulty of reaching customer and there is no form chats. Review collected by and hosted on G2.com.

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Ahmed M.
AM
Customer support specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Rasayel?

The tools that makes us enhance our customers experience Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Should add more filters to be able to go to specific data Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

To make all the conversations in one place Review collected by and hosted on G2.com.

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Khader S.
KS
Senior CRM/Digital marketing Manager & Team lead
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Rasayel?

Easy to use - Arabic support - Local support Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

The sales team is focused on selling you the enteripse package desipte your need is a startup need Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

chatbot - whatsapp - Arabic support Review collected by and hosted on G2.com.

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TM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rasayel?

Rasayel is a very easy to use platform once you get to know how it works. Their customer support is great and always ready to help and give you real answers to your questions. Integration with Hubspot was super easy. We use Rasayel on a daily basis, and we dont have any issues with it so far. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Reaching out to customers ia templates is not ideal, and some templates gets rejected by Meta (nothing to do with rasayel platform). Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

We couldnt find a platform that integrates with Hubspot easily, and the ability of our staff to use a platform with an admin view to management. Review collected by and hosted on G2.com.

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Pros and Cons Details
Rasayel