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39 Rasayel Reviews
Overall Review Sentiment for Rasayel
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We just launched a trial with Rasayel some weeks ago and everything is looking great so far. The tool interface is intuitive and well organised and they include plenty of interesting fonctionalities as flows and automations. We were accompanied from a reactive and really nice team who helped us through all the process. Easy to use and to imlement. Review collected by and hosted on G2.com.
The obligation of using templates to start outbound conversations. Review collected by and hosted on G2.com.
Rasayel's UI is amazing. So easy to use.
Supports all native WhatsApp stuff like voice notes, reactions, replies. These things are important to our customers.
The bot builder was easy to set up. Once I got the hang of it, I spent about an hour building a new flow for my team, and that was enough.
We're also testing the automated follow ups right now (it's called sequences I think), and that's helped us manage our pipeline so much better.
We use both HubSpot and Salesforce, so I'm looking forward to the new Salesforce integration 🤞 Review collected by and hosted on G2.com.
There are some properties in my CRM that I wish I could have two-way sync for. It's not a dealbreaker, and I was told they're releasing a new version next month that does exactly this. Hoping it's what we're looking for. (Right now we sync this part ourselves using Zapier, which Rasayel supports). Review collected by and hosted on G2.com.
I like to send message from rasayel to any costumer all the time. Is easy to understand, and have great UI/UX design. Review collected by and hosted on G2.com.
Actually. I don't have any request to update rasayel, i like it. Review collected by and hosted on G2.com.
The GUI of the platform is amazing, and the simplicity of automation is definitely something that makes rasayel special. The integration of many social media platforms in one place saved us a great hassle. Review collected by and hosted on G2.com.
Something that I would like to add to rasayel is being able to turn off read receipts on instagram/whatsapp.
I also believe the AI customer support might need further development in the long run.
Other than that, perfect :) Review collected by and hosted on G2.com.
The support team is very helpful and friendly
They are always open to hearing your opinions and feedback
Improving the product
The UI and it is straightforward to use Review collected by and hosted on G2.com.
The reporting part needs more enhancement
More dashboards needed
Limitations of filters make it so hard to navigate easily
The search bar does not always work properly Review collected by and hosted on G2.com.
Ver easy to use and great interaction- "Whatsapp" Review collected by and hosted on G2.com.
Great tool but the time period for outreach-24 hrs, is too short and I can not re initiate a conversation with a cliet Review collected by and hosted on G2.com.
Customer support is always available and Rasayel releases new updates every month Review collected by and hosted on G2.com.
A bit limited in tag conversation, creation of bots and export of reports about the conversations Review collected by and hosted on G2.com.
The user interface of Rasayel is based on WhatsApp which everyone is familiar with. This makes the experience very easy to perceive and to use on a daily basis to connect with the customers. You can also categorize your chats based on the lead type. Review collected by and hosted on G2.com.
As for today you cannot create a group with your customers. Review collected by and hosted on G2.com.
Product works well
Service and turnaround is excellent
Whenever I have a question, they respond quickly and efficiently Review collected by and hosted on G2.com.
Not a lot to dislike about Rasayel
Pretty much 100% happy Review collected by and hosted on G2.com.
