Top Rated Rackspace Technology Alternatives
I use rackspace primarily for my branded business email mailbox. I like that I can manage my incoming and outgoing mail by configuring other email clients so I can use a single platform to manage all mail instead of having to use 2 separate platforms for personal vs business mail.
I get a higher response rate and get taken more seriously not that my email address is branded Review collected by and hosted on G2.com.
I wish I could add profile image from my mailboxes within the rackspace but configuring it with a separate emai client does the trick. Review collected by and hosted on G2.com.
48 out of 49 Total Reviews for Rackspace Technology
Overall Review Sentiment for Rackspace Technology
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Rackspace Technology excels in user-friendly interfaces, making it straightforward to manage infrastructure and navigate various cloud platforms. The intuitive design streamlines tasks, saving time and effort in daily operations. Implementing Rackspace Technology has been remarkably smooth. The onboarding process is well-guided, and their support team ensures a hassle-free transition. This ease of implementation allows me to quickly integrate their services into my workflow. I rely on Rackspace Technology daily, and its consistent performance is noteworthy. Whether it's managing infrastructure or optimizing cloud environments, the reliability of their services makes them a go-to solution for regular use. One of the standout features is the exceptional customer support provided by Rackspace Technology. The team's expertise and responsiveness have been crucial in resolving issues promptly. Integrating Rackspace Technology into my existing systems has been seamless. Their compatibility with different platforms and services simplifies the integration process, Review collected by and hosted on G2.com.
One downside is the cost, which may be relatively higher compared to some competitors. Review collected by and hosted on G2.com.
Rackspace is an email hosting platform which is what we need, and their back end tool is easy to use. Review collected by and hosted on G2.com.
Their spam/scam protection is very poor, as well as their search funcitonalities and organization. Review collected by and hosted on G2.com.
They use to be great but not anymore. Since they outsourced support to another country they cant solve issues and really slow to respond and service is even worse. Review collected by and hosted on G2.com.
Really bad service and support. Used them for over a decade and were amazing in the last 12 months they have had bad service and even worse customer support. They have said for years they offer fanatical support and they did. In the last year, I am not sure what happened but they just don't care. The normal response time is about 9 days when we have an issue. What was a great company seems to have ended. Review collected by and hosted on G2.com.
When it worked it was reasonable easy to setup new clients. But unfortunatly the system soon let us down and we have had no end of problems with Rackspace. Support used to be good but now just doesn't exist. Review collected by and hosted on G2.com.
Support is non-existent. The connection between our MS reseller account and Rackspace was lost for some reason and here we are 2 months later with no resolution. Also very expensive for MS licenses compared to others. Review collected by and hosted on G2.com.
Why I prefer DO - Very stable platform with good pricing and good support. Very easy to setup and manage VPS. Review collected by and hosted on G2.com.
Why I moved from Rackspace - It was VERY VERY expensive and although not generally difficult to manage, DO was far easier.
We still have servers running in Rackspace which are very stable. We have no plans on moving them from there. Review collected by and hosted on G2.com.
It was great that we could use bare-metal servers for a new service without the initial investment cost or dedicated setup time required by IT/Operations staffers. This service is somewhat unique in the hosted market. Review collected by and hosted on G2.com.
The cost, while amortized vs. an outright purchase, did mean that relatively high month-to-month costs quickly offset the cost savings for the initial startup. This can be not easy in a new product environment. Review collected by and hosted on G2.com.
Very reliable. Good Support. Price is right. Review collected by and hosted on G2.com.
Seems designed for larger companies with a IT staff. The level of knowledge they expect from customers makes them not a great match for us we need a company that can speak to experienced but relatively less technical people in a way we can understand. I find communications are fragmented. However our uptime is 100%and response to what we ask about has been good. Their contracting communications very difficult. Review collected by and hosted on G2.com.
I used to like the chat support, but it seemed to go downhill over the years Review collected by and hosted on G2.com.
Getting support is very slow and difficult. Chat support is often not able to help. The last time I attempted it, i was trying to get my bill lowered because I had deleted a few email addresses. This isn't automatic. You have to call to get this done. So, i tried calling, but the system wasn't able to verify me as a customer. It was all too frustrating, so I had to move away from Rackspace. Review collected by and hosted on G2.com.
