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R1 RCM Reviews & Product Details

MB
Billing Supervisor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about R1 RCM?

There is so much promise in the IMX billing platform, but unfortunately it just can't live up to the expectations put on it. I like parts of the Super CodeQ, and the sweep function can be helpful, but there are far more cons than pros for me with this system. Review collected by and hosted on G2.com.

What do you dislike about R1 RCM?

Nightly batching limits; no control over what happens to your system or information because changes and updates are global. Some processes are automated and some aren't; very difficult to manually move accounts from one workflow another (which, you really can't in reality; we have just made a ton of workarounds). The system will hold accounts from filing claims via hidden edits that are only discoverable via reports. There is so, so much more that I could add to this list but I've already passed the 10-minute guideline for this review. Review collected by and hosted on G2.com.

Recommendations to others considering R1 RCM:

If you run a non-emergency medical transportation service, go almost anywhere else. If you're looking at R1 primarily for the EMR capability, you'd be better staying on paper until you find something else. R1 was a less expensive option for our company 4 years ago, but it has turned out to be the costliest mistake I've ever personally witnessed anyone make. Review collected by and hosted on G2.com.

What problems is R1 RCM solving and how is that benefiting you?

We are not solving any problems with R1. In fact, our relationship with R1 has cost my employer a tremendous amount of money (millions) and caused a ton of inner turmoil over the last 4 years. There have been no benefits and we continue to lose money on a monthly basis. Review collected by and hosted on G2.com.

R1 RCM Overview

What is R1 RCM?

Our end-to-end revenue cycle solutions reduce friction – delivering accelerated and sustainable results across all settings of care and payment models.

R1 RCM Details
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Product Description

Our end-to-end revenue cycle solutions reduce friction – delivering accelerated and sustainable results across all settings of care and payment models.


Seller Details
Seller
R1
Year Founded
2003
Twitter
@imxcorp
715 Twitter followers
LinkedIn® Page
www.linkedin.com
18,255 employees on LinkedIn®
Ownership
NASDAQ: RCM

Recent R1 RCM Reviews

MB
Michelle B.Mid-Market (51-1000 emp.)
0.0 out of 5
"Not Suitable for Non Emergent Medical Transportation Providers"
There is so much promise in the IMX billing platform, but unfortunately it just can't live up to the expectations put on it. I like parts of the Su...
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