QuestionPro Reviews & Product Details

QuestionPro is our go-to to keep our tours fresh and meaningful. It's really, really easy to set up a great survey in just moments. When or if you have issues, their customer support team is just a chat away.

QP makes it easy for our Tour Guests at Tovrea Castle at Carraro Heights to let us know how we are doing. With just a quick click of the QR code. We have thousands of people touring each week that use this survey every day and so this survey is important to us. It is easily posted in key areas for guests to use and is integrated into our tours, as well. Review collected by and hosted on G2.com.

They need referrals for the nonprofit to renew - that is not always possible. Review collected by and hosted on G2.com.

There are various options for getting the survey into the hands of our clients, such as a Kiosk, email, or text messages. We even used it on tablets for capturing this information when staff meet with clients. Review collected by and hosted on G2.com.

We download the data to pull the data together for each of our programs and as an agency. We are not able to do some of the groupings and totalling we'd like to do within QuestionPro, but are pleased that the data can be downloaded and manipulated, Review collected by and hosted on G2.com.

QuestionPro is a robust and powerful survey tool. It has numerous advanced question types including conjoint and maxdiff, allows for advanced skip and branching logic, and has built-in tools to flag and review poor quality or fraudalent responses.

Some of my favorite features are the auto-focus mode on matri questions and ease of creating stunning dashboard using the BI visualization tool. I also love that we have a dedicated customer support manager who we can reach out to directly when we need assistance and send feedback for product enhancements, bugs. etc. The price is also significantly less than what we were paying for Qualtrics, and it appears to be designed for research agencies like ours rather than corporate enterprise users. Review collected by and hosted on G2.com.

We've come across a few minor things that QuestionPro can't do that I hope get added to the product soon. For example, you currently cannot view custom variables in the topline, crosstabs, or BI dashboard. We like to use custom variables when possible to pipe in known customer data to reduce the number of questions we have to ask and to assign geographic markets when respondents enter their zip code, but we can't display these results in the reporting tools. Review collected by and hosted on G2.com.

QuestionPro is exactly the kind of tool I value—straightforward, effective, and customizable. It gave me full control to create a survey that wasn’t just generic but meaningful for what I wanted to accomplish. I appreciated how intuitive the setup process was, but also how it offered deeper features when I needed them.

The data collection and reporting tools stood out the most for me. Being able to see real-time responses and quickly pull actionable insights made the whole process feel smooth and efficient. I like tools that save time and let me focus on what’s important, and QuestionPro delivered on that. Review collected by and hosted on G2.com.

The reporting tools are solid, but the visuals could use a boost. More dynamic or customizable charts and graphs would make presenting insights easier and more impactful. Review collected by and hosted on G2.com.

As a nonprofit dedicated to bird conservation and supporting emerging conservationists, we appreciate the tools QuestionPro offers. The platform is user-friendly, which makes it easy for us to create surveys and we have been told it is also easy for our participants to complete them. We also value the various tools available for sharing our surveys.

We have used our account to conduct surveys, gather feedback which supports our research. Review collected by and hosted on G2.com.

Needing to renew the license every year and losing access to our surveys when it expires is challenging. Sending an email notification an appropriate time before the expiration date would be helpful, allowing us to renew it without losing access to our data. Review collected by and hosted on G2.com.

Question Pro is a very useful tool to conduct surveys for stakeholders, local population, etc. to better assess which environmental education strategies would be more efficient to solve threats to birds, habitats and nature in general. It saves time, allows to organize information and does the first analysis of raw data. Review collected by and hosted on G2.com.

Having to renew it annually and not having access to our surveys when it is expired. It would help if we could get an e-mail notice when the license is going to expire so we can renew it. Review collected by and hosted on G2.com.

The real-time reporting and analytics features of QuestionPro play a pivotal role in the post-event evaluation process. Ski patrol event leads can monitor feedback as it flows in, gaining immediate insights into the strengths and areas for improvement of the training event. Review collected by and hosted on G2.com.

While QuestionPro excels in many aspects, providing pre-event surveys to gauge expectations and post-event surveys for reflections could further enhance the platform's utility for ski patrol regional training events. This addition would offer a comprehensive view of the entire training experience and aid in continuous improvement. Review collected by and hosted on G2.com.

I love the ease of the program. I love that I can create what I need to, and do it quickly to get it out quickly to my target audience. I don't have to worry aout clicking 100 extra steps, it's very easy to figure out for a first time user. Review collected by and hosted on G2.com.

I wish that there was a way to see my past collaborations and answers and a way to just pay for one survey at a time. I don't have the need for a yearly subscription, but having an option to do one or two surveys would be nice. Review collected by and hosted on G2.com.

We are a registered charity No1120551 in the UK and have used QuestionPro for several years, we are a carnival organisation and find the program invaluable for collating entries into our annual carnival saving paper and reducing postage.

We also use it for getting online feedback from people who attend our carnival or watch online it for a satisfaction survey after our carnival each year to explore where we can improve our event which we find very useful.

So whilst we in no way use all that it offers, it does offer us what we need, fairly easy to use and is very useful to our organisation. Review collected by and hosted on G2.com.

We have not had many problems, once you grasp how it works at our level anyway! All good! Review collected by and hosted on G2.com.

We switched from Qualtrics to QuestionPro and we are not missing any functionality for a better overall pricing fitted to our needs. I use QP weekly to run anything from simple feedback surveys to complex logic market studies. The depth of functionality within the Research suite is remarkable including filtered dashboards, correlation analysis, survey comparison etc. Implementing and connecting a surey to external panels and passing parameters went well, too.

CSM and Support teams are quick to respond and jump on a debug session to solve more complex cases we did for the first time (e.g. passing parameters to other systems etc.). Review collected by and hosted on G2.com.

1. Paying for #users and not being able to add viewers to dashboards who can interact with the data. Only static dashboards can be shared.

2. Importing extra data is not very user friendly to a non technical user

3. Not easy to integrate in-app (in a software interface) Review collected by and hosted on G2.com.