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Quadrotech's portal gave me instant insight into the progress of our migration. The technician I worked with was readily available to answer any questions I had during the migration and was prompt in returning any results that he was tasked with. Review collected by and hosted on G2.com.
There really wasn't anything I disliked, although some of the reporting features could have been better. Review collected by and hosted on G2.com.
25 out of 26 Total Reviews for Quadrotech
Overall Review Sentiment for Quadrotech
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We have used Quadrotech for two email archive migrations thus far. When it comes to Symantec Enterprise Vault migrations, they're very great to work with and moderately priced competitive. They go into a ton of detail to build a quote - so you know whatever quote you get is very thorough. Each migration we have done went off without a hitch. Review collected by and hosted on G2.com.
While they claim to be a partner-friendly organization, they seem like they would rather work directly with a customer vs. the partner channel. For this reason alone, we tend to prefer not to use them. From asking to only talk to the customer, to sending renewal contracts directly to a customer, all the way to only allowing a "professional services" approach to their migrations - all are anti-channel anti-partner behaviors. They have a great toolset and would be able to gain more market share if they would stand behind their partner-friendly claims. Review collected by and hosted on G2.com.
They provided timely updates during the initial phases of the project. Review collected by and hosted on G2.com.
When it came to the final cutover, we ran into a number of issues/bugs in their software and process. This took much longer than we anticipated.
There were some items that they could not move. We had to involve our Enterprise Vault support have them export those items to disk and reimport. This took a lot of time. Review collected by and hosted on G2.com.
Company has expertise in move legacy mailboxes from on premises Exchange environment as well as from archive (Enterprise Vault) to Exchange Online at 0365. Designed engineer for this project has a huge knowledge and was always available and committed to clarify about process, act on issues and giving valuable inputs for problem solving. Review collected by and hosted on G2.com.
At the beginning of the project communication and speed was pretty fast, coming to the conclusion, I was facing sometimes delays when requiring reports and fast resolution for issues encountered. I think Quadrotech must keep same behavior from the earlier state of the project to the conclusion. Review collected by and hosted on G2.com.
Cloud based service with minimal footprint on site. Speed of migration. Flexibility compared to "built-in" solutions. Review collected by and hosted on G2.com.
Some issues with modules needing upgrading to get us to a good working position but we got there in the end. Review collected by and hosted on G2.com.
We used Archive Shuttle to migrate EV Archives to an Exchange mailbox in preparation for an Office 365 migration. The customer had a few very specific business cases to which the Quadrotech engineers listened very closely and worked with us to solve.
After the workflow was setup, creating and monitoring batches was really convenient and the team is very responsive. Review collected by and hosted on G2.com.
A very specific business case for this customer was the fact that flags returned as flagged in a mailbox when they were unflagged in the archive.
We wrote a custom solution for this, but I would have been awesome if that was implemented by default (https://365bythijs.be/2020/01/13/updating-the-flag-status-of-an-exchange-email-through-powershell-ews/) Review collected by and hosted on G2.com.
Each part of the process was handled by friendly, professional and competent people. Our migration was complex and took quite some time. I never felt that the project was in jeopardy because of the team behind the product.
The engineer who actually did the migration was also exceptional. Following up and being available when my team needed him most.
The product itself is also great. We migrated 8tb of mail and only experienced minor issues which ended up being all issues with the source data. Review collected by and hosted on G2.com.
I had little to dislike about the engagement. Review collected by and hosted on G2.com.
on the point. if there wasn't much more to do, we dind't wasted time and moved on or scheduled the next meeting to proceed. Review collected by and hosted on G2.com.
i saw the price the customer has to pay for the license, but as smooth the transition of all the data went, it's still worth it. Review collected by and hosted on G2.com.
They have been very quick to respond and the assigned engineer has been attentive. The software is fairly hands off so all I have to perform is the backend engineering to get Exchange set up to ingest. This created a way so that Exchange did not get hammered while EV was sending data to the new in place archives. The process so far has been very easy and the reporting has shown to keep us knowledgable about what comes in and what goes out. Review collected by and hosted on G2.com.
So far I have had no issues. The support has been helpful and always on time to meetings. Sometimes I wish I had more knowledge of the web portal but honestly they take care of most of that information so I don't have to. If you are a control freak about what happens then you may not like the hand off to someone else to take care of things. Review collected by and hosted on G2.com.
