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Quality Driven Software allows us to survey our clients immediately after a clean. This enables us to catch issues before they blow up and lets people vent before posting on Google or Yelp. It also helped with our morale because we found that we were getting more 5 star reviews than we thought. When you only hear from the complainers, you feel like you are doing nothing right. This helped us confirm we are making the majority of our clients happy. Review collected by and hosted on G2.com.
It is easy to forget to send the surveys if you don't make it part of your routine. But they have a concierge service to take care of this for you! Review collected by and hosted on G2.com.
5 out of 6 Total Reviews for Quality Driven Software
Easy. Easy means my managers, and staff don't need me, once we have things up and running, and they USE IT. Great customer service, and responsive to feedback themselves, great people to work with. Review collected by and hosted on G2.com.
I'd like it if they could handle multiple main surveys within the same log in and track separately. Review collected by and hosted on G2.com.
It's incredibly easy to setup and use. I love the fact that it's customizable, very user-friendly, visually appealing and constantly adding features based on feedback from users. I feel it helps us maintain close relationships with our clients as we grow, in a way that wouldn't be possible without this software. Review collected by and hosted on G2.com.
It's not a dislike at all, but I'd love to have customizable icons I can use specific to my brand. Review collected by and hosted on G2.com.
Quality Driven Software helps my service business stay top notch on quality and let's my clients know I care about their opinion. They even send my surveys for me. The staff there has great responsiveness when I have a question. I haven't implemented the landing page feature yet but others tell me it's great for getting reviews or for having clients take action. Review collected by and hosted on G2.com.
I haven't really found anything I just like as of yet. Review collected by and hosted on G2.com.
QD gives you almost instant access to client satisfaction. No more spending hours calling clients to ask how their service was. Our clients love QD because it only takes a mouse click and there is space to leave comments. QD staff are amazingly helpful and they are open to client suggestions on new features. You owe it to yourself to bring QD to your company. Review collected by and hosted on G2.com.
Only thing i dislike is when it's down for maintenance. But it doesn't last long. Review collected by and hosted on G2.com.
My favorite thing about this software is that it’s so easy to use. Easy to create surveys; easy to send surveys; easy to sync the software with our scheduling software. I also love the customer service. So helpful. They make lots of great updates based on their customers requests/needs Review collected by and hosted on G2.com.
This is a tough one. The software is great. I really can’t say that there’s anything i dislike. Review collected by and hosted on G2.com.
