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Qualer Reviews & Product Details

Verified User in Biotechnology
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualer?

The best thing I appreciate about Qualer is how open the team is to implementing suggestions and how forward they are in addressing issues. Our contact, Chris, is always keeping us informed about current and new updates. They're always available to address any number of questions we have as well. The system works well for what is made for but the team is always thinking of ways to improve it. Review collected by and hosted on G2.com.

What do you dislike about Qualer?

The system does have some limitations such as not being able to alter workflows for service orders and the search bar is a small annoyance but I am told the company is looking into solutions about these. Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

Calibration / PM Scheduling Review collected by and hosted on G2.com.

Qualer Overview

What is Qualer?

Qualer is a dynamic asset and service management software solution with one goal in mind; absolving companies of manual asset management within the regulated organization, from induction through deactivation. Automate asset maintenance, service, and calibration workflows and enhance collaboration with both internal stakeholders and third-party service providers in one platform. Qualer's secure, cloud-based platform allows users to manage their assets from anywhere in the world with a simple internet connection. Customizable reporting and dashboards help you digitize your workflows, gain powerful insights, and centralize documentation to prepare you for audit. Qualer is 21 CFR Part 11 compliant and simplifies audit preparation by minimizing error potential and gaps in compliance strategy. Ditch the spreadsheets and digitize your organization’s asset management process today with Qualer!

Qualer Details
Discussions
Qualer Community
Languages Supported
German, English, Spanish
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Product Description

A collaborative quality business network where companies work together to manage the quality of mission critical assets.


Seller Details
Seller
Qualer
Year Founded
2015
HQ Location
San Diego, CA
Twitter
@qualerdotcom
186 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®

KM
Overview Provided by:

Recent Qualer Reviews

Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Recommended CMMS / Calibration Software"
We’ve been using Qualer CMMS/Calibration software and have been impressed with its performance. The software is intuitive, making it easy to train ...
NR
Nic R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Designed by calibration technicians for calibration technicians"
It is very Intuitive on the technician level. Customer support is awesome!
Jackie B.
JB
Jackie B.Small-Business (50 or fewer emp.)
4.5 out of 5
"User Friendly!"
Qualer is user friendly when adding new assets or updating and retrieving information on existing assets. The information is nicely displayed and i...
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Qualer Media

Qualer Demo - Compliance Dashboard
View and manage your assets on a single page, take the guesswork out of asset management.
Qualer Demo - Asset Management Software
Real-time work planning and work performance empower technicians to work together and complete maintenance and calibration more efficiently.
Qualer Demo - Vendor Integration
Seamlessly work with your vendors and improve your asset maintenance efficiency.
Qualer Demo - Validated System
With our GAMP®5 Lab Management Software validation package you can use the system in compliance with 21 CFR Part 11.
Qualer Demo - Work Order Fulfillment
Each task is rendered based on your requirements and ensures jobs are completed on time and in the right way.
Qualer Demo - Service Reports
Automated work reports and certificates that are filed with each asset’s service history.
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18 out of 19 Total Reviews for Qualer

4.6 out of 5
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18 out of 19 Total Reviews for Qualer
4.6 out of 5
18 out of 19 Total Reviews for Qualer
4.6 out of 5

Qualer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QualerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Biotechnology
EB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualer?

We’ve been using Qualer CMMS/Calibration software and have been impressed with its performance. The software is intuitive, making it easy to train our team and integrate into our operations. It provides all the tools we need to manage calibration processes efficiently and keeps everything organized and accessible.

What really sets Qualer apart, though, is their customer support and willingness to collaborate. The company has been fantastic to work with, especially when we’ve needed specific changes or customizations to fit our business needs. Their responsiveness and flexibility have made a significant difference in optimizing how we use the software.

Overall, Qualer offers a solid solution with great functionality, backed by a team that cares about their customers. Review collected by and hosted on G2.com.

What do you dislike about Qualer?

The software has many options and features that are somewhat difficult to understand without dedicated effort. Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

Calibrations Review collected by and hosted on G2.com.

Jackie B.
JB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Qualer?

Qualer is user friendly when adding new assets or updating and retrieving information on existing assets. The information is nicely displayed and is easily sorted. I like being able to add pictures of each unique asset or alternatively, use stock photos that I upload or that are already in the Qualer database.

Our Qualer rep, Chris Harte, is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Qualer?

I do not use the Service/Work Orders function and unfortunately this is the only way to make calibration stickers. I would like to see an easier way for me to make calibration stickers using Qualer.

Sometimes the search feature doesn’t seem to work as well as I expect. Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

manage assets, schedule maintenance Review collected by and hosted on G2.com.

NR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualer?

It is very Intuitive on the technician level.

Customer support is awesome! Review collected by and hosted on G2.com.

What do you dislike about Qualer?

Sometime the site is very slow to load.

I would like more seperation in the user rights area. Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

Qualer is helping up provide consistent and relaible calibration certificates to our customers. Review collected by and hosted on G2.com.

RM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Qualer?

The ability to utilize Qualer for literally everything associated with asset management and calibration system management. I genuinely appreciate the fact that Qualer was built by people in the calibration and biopharma industries. Everything is so intuitive and dynamically useful that I have used Qualer in two separate industries and I couldn't see myself using any other system.

Their mass loader is also one of the most intuitive I have ever used. It is so easy to build an entire program off if it. Just as easy though is the creation of new instruments!

In one of my implementations of Qualer, we sent their compliance folks through the ringer. They genuinely put on a master class on how to deal with a client; they had answers for everything. It truly validated my decision to choose Qualer for our needs and I don't see any other tool that is dynamic as this one.

These wonderful folks have learned from 20 years of digital asset/calibration management and built a tool based on the needs of both technician and manager of a program.

I have been a super user/SME/Admin/technician that has used many QMS in the past. I can assure you, this one is the best.

Chris H, Angelina, Adam, and Josh have been so great. I have seen patience, integrity, and industry knowledge in full display to support the confidence in my decision to utilize them. Review collected by and hosted on G2.com.

What do you dislike about Qualer?

Any criticisms I have, well, I don't have any recommendations and I quickly forget about them. Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

The problem of other calibration management systems is that they are built for a bench calibration environment, or, they make you use their garbage products in order to create a proprietary hell that is inescapable.

Qualer is a tool. It is a great tool at what it sets out to be and that is a problem that only Qualer wants to solve. By them doing that, it solves my problems. Review collected by and hosted on G2.com.

MK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Qualer?

We use Qualer every day as part of maintenance management and is so easy to use. It is super intuitive for what you need to do. I love the fact that all users have the ability to find calibration certificates, reports on their own. It was super easy to integrate our information into Qualer and they were very easy to work with in accomplishing this. The costumer service is out of this world. They are quick to respond and are so willing to work with you until your issue is completely resolved. Review collected by and hosted on G2.com.

What do you dislike about Qualer?

There are times when Qualer does run slow and there were some initial bugs that prevented us from running reports with the correct information. Those issues were quickly resolved though. Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

Qualer has allowed us to become paper free when doing our calibrations, pms and corrective maintenances. It has given us the ability to pull calibration certificates, pm reports, etc right away instead of trying to pull them from archives or from other areas in the company Review collected by and hosted on G2.com.

AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Qualer?

Qualer's system and in-depth process for implementation were very thorough. Sales staff and communication whenever anything was needed was always moments away. Whenever we asked if it could do certain things, the answer was either yes, or that they were looking into it already. I look forward to being a long-term customer and growing along with their team! Review collected by and hosted on G2.com.

What do you dislike about Qualer?

This software has so many things that it can do and customize to your needs it's almost overwhelming if you want to consider this as something that you dislike... Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

Bringing all our services together and providing more resources for our current customers as well as continue to support future customers. Review collected by and hosted on G2.com.

JJ
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualer?

I really appreciate and enjoy the user-friendliness and ease of use of the cloud software solution. It offers so much functionality and the capability to see our asset's current status, calibration/ service date as well as the calibration/ PM documentation and service manuals. Review collected by and hosted on G2.com.

What do you dislike about Qualer?

This is a challenging question as I really enjoy using the application. Maybe a dislike is... I wish we had the full version of the application rather than the service portal as we would have so much more functionality. Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

Our company did not have a sufficient method or application for tracking assets, service dates, next due dates, and copies of service documentation. We now use Qualer to track all assets, the current date of service, the next due service, and all electronic service documentation, eliminating the need for paper copies. Review collected by and hosted on G2.com.

CV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Qualer?

The tech support has been good. I also have a contact Chris Harte from Qualer who has been awesome with help when I needed it. I find it pretty easy to use compared to others. Review collected by and hosted on G2.com.

What do you dislike about Qualer?

When there are issues it might be nice to have a email or a notice on the main home page to let customers know? Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

They have always been good about solving any problems I may have with work orders or anything else. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualer?

Qualer is a powerful tool for asset management, maintenance, and calibration that offers exceptional adaptability. Its versatility makes it ideal for a wide range of work situations, and its cost-effectiveness makes it one of the best CMMS software options available in the market. Compared to other CMMS programs I have used in the past, Qualer is remarkably user-friendly. Its administrative aspect is intuitive and easy to use, making it simple to perform basic tasks, such as adding users, updating data tables, and altering information. The training and follow-up support provided by Qualer's support team have been excellent. Review collected by and hosted on G2.com.

What do you dislike about Qualer?

Qualer's responce time has been known to be slow from time to time but I feel confident that based on previous convesations this item is being addressed for a better quality of life moving forward. Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

Qualer is solving many potential "problems" that benefit me and my company, there always very open to discussion on how to better not only the product but the user experience. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Qualer?

Many aspects of Qualer are customizable to our needs. It is easy to filter assets and identify services that need to be performed. Easy to look up history and change logs. Review collected by and hosted on G2.com.

What do you dislike about Qualer?

Qualer is slow to load at times.

There are limits to customization; however, customer support is willing to hear feedback and ideas for future versions.

No inventory system for parts usage. Review collected by and hosted on G2.com.

What problems is Qualer solving and how is that benefiting you?

Performing equipment maintenance and calibration and associated record keeping. Review collected by and hosted on G2.com.