Top 10 PureInsights Historic for Genesys Cloud Alternatives & Competitors

Top 10 Alternatives to PureInsights Historic for Genesys Cloud Recently Reviewed By G2 Community

#1

Google Cloud BigQuery
By Google
(1,092)4.5 out of 5
Analyze Big Data in the cloud with BigQuery. Run fast, SQL-like queries against multi-terabyte datasets in seconds. Scalable and easy to use, BigQuery gives you real-time insights about your data.
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
Try for free
See all Google Cloud BigQuery reviews
#2

IBM Db2
By IBM
(668)4.1 out of 5
IBM® Db2® is the database that offers enterprise-wide solutions handling high-volume workloads. It is optimized to deliver industry-leading performance while lowering costs.
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
Try for free
See all IBM Db2 reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
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#3

Snowflake
By Snowflake, Inc.
(584)4.5 out of 5
Snowflake’s platform eliminates data silos and simplifies architectures, so organizations can get more value from their data. The platform is designed as a single, unified product with automations that reduce complexity and help ensure everything “just works”. To support a wide range of workloads, it’s optimized for performance at scale no matter whether someone’s working with SQL, Python, or other languages. And it’s globally connected so organizations can securely access the most relevant content across clouds and regions, with one consistent experience.
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
Try for free
See all Snowflake reviews
#4

Databricks Data Intelligence Platform
By Databricks Inc.
(403)4.6 out of 5
Making big data simple
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
Try for free
See all Databricks Data Intelligence Platform reviews
#5

Amazon Redshift
By Amazon Web Services (AWS)
(399)4.3 out of 5
Amazon Redshift is a fast, fully managed data warehouse that makes it simple and cost-effective to analyze all your data using standard SQL and your existing Business Intelligence (BI) tools.
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
See all Amazon Redshift reviews
#6

Teradata Vantage
By Teradata
(324)4.3 out of 5
The Teradata Database easily and efficiently handles complex data requirements and simplifies management of the data warehouse environment.
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
Try for free
See all Teradata Vantage reviews
#7

OpenText Vertica
By OpenText
(216)4.3 out of 5
Vertica offers a software-based analytics platform designed to help organizations of all sizes monetize data in real time and at massive scale.
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
See all OpenText Vertica reviews
#8

lyftrondata
By Lyftron
(135)4.9 out of 5
lyftrondata modern data hub combines an effortless data hub with agile access to data sources. Lyftron eliminates traditional ETL/ELT bottlenecks with automatic data pipeline and make data instantly accessible to BI user with the modern cloud compute of Spark & Snowflake. Lyftron connectors automatically convert any source into normalized, ready-to-query relational format and provide search capability on your enterprise data catalog.
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
See all lyftrondata reviews
#9

Rubrik
By Rubrik
(95)4.6 out of 5
Rubrik offers live data access for recovery and application development by fusing enterprise data management with web-scale IT.
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
See all Rubrik reviews
#10

IBM Netezza Performance Server
By IBM
(84)4.1 out of 5
IBM Netezza Performance Server is a purpose-built, standards-based data warehouse and analytics appliance that integrates database, server, storage and analytics into an easy-to-manage system. It is designed for high-speed analysis of big data volumes, scaling into the petabytes.
Categories in common with PureInsights Historic for Genesys Cloud:
• Data Warehouse
See all IBM Netezza Performance Server reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
Visit Website
Visit Website