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Proxyclick | Visitor Management System Reviews & Product Details - Page 9

Proxyclick | Visitor Management System Overview

What is Proxyclick | Visitor Management System?

Proxyclick by Eptura enables leading companies to manage visitor, employee, and contractor flow across locations, while staying secure and compliant. The cloud-based solution offers unlimited usage per location, tailored smart flows, an unrivaled user experience, deep access control and software integrations, and advanced security, safety, and privacy features. It is supported by an international industry-leading customer success team.

Proxyclick | Visitor Management System Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

The web based software that manages visitors to your office, from invitation to checkout

How do you position yourself against your competitors?

We keep our focus razor-sharp: To build the best visitor management platform in the world for Enterprise-level companies. If you’re looking for software that grows with your needs and meets complex requirements, then you’re in the right place. Proxyclick is the only truly global visitor management system, with our tablet app welcoming visitors in 30+ languages and our dashboard available in 10+ languages. Our customer support has been described as “outstanding” (check our reviews!) and is available 24/7.

We are SOC 2 Type II compliant, which shows our commitment to protecting our clients’ data.


Seller Details
Seller
Eptura
Year Founded
2002
HQ Location
Atlanta, US
Twitter
@Epturawork
280 Twitter followers
LinkedIn® Page
www.linkedin.com
785 employees on LinkedIn®
Description

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With
5 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.


Stephanie P.
SP
Overview Provided by:

Recent Proxyclick | Visitor Management System Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"SMART AND SCALABLE VISITOR SOLUTION"
Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"The system bugs a lot, not all employees are uploads to the system."
That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day.
LL
Leona L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable and Easy Portal Interface"
Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Proxyclick | Visitor Management System Media

Proxyclick | Visitor Management System Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Proxyclick | Visitor Management System Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Proxyclick | Visitor Management System Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Proxyclick | Visitor Management System Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Proxyclick | Visitor Management System Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Proxyclick | Visitor Management System Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
Answer a few questions to help the Proxyclick | Visitor Management System community
Have you used Proxyclick | Visitor Management System before?
Yes

166 Proxyclick | Visitor Management System Reviews

4.6 out of 5
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Proxyclick | Visitor Management System Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Proxyclick | Visitor Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I’ve used many visitor systems that required user training and refreshers since I didn’t use them frequently. Proxyclick is super easy to use and easy to find your way around even if you only use it a few times a year. I’ve also used it to check guests in and print badges. That process is equally as easy. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I haven’t found anything I dislike about it. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

It’s super easy and user friendly and causes users less stress. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

The visitor workflow is much smoother now that it doesn’t take an engineering degree to log a guest into the system. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Robyn,

Thank you for the fantastic review, glad to hear that Proxyclick is helping to make booking visitors easy and intuitive!

If there's ever anything that we can help with, please reach out to support@proxyclick.com any time.

Best,

Ryan

Verified User in Mining & Metals
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Registration at our reception desk is very easy and colleagues get an e-mail and SMS when the visitor arrives. We also like the visibility of visitors within the company because of the badge we print. There are a lot of features we do not use within our company but seem a great addition to the whole. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

While the program runs on internet once and a while we have problems with bad connection and entering visitors in the system is not possible. There are features we would like to use such as a link to outlook when entering a visit but these are very expensive. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Using Proxyclick is valuable for a company not only for time saving but also we get compliments from our customers for the easy and modern way of entering our facility. Proxyclick Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We have implemented our company rules for agreement. We save time by using Proxyclick at our reception desk. Visability by using badges within the facility. Review collected by and hosted on G2.com.

AP
Software engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Proxyclick | Visitor Management System?

- Very responsive team, so many good advice

- Best documentation I have ever seen for a software

- Best assistance I have ever seen for a software

- Very integrated solution

Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Nothing for the moment.

Maybe just when I get the badge by email it is a .pkpass and I can ounly open it with iOs but it s a detail Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We are just in a test phase at the moment but all demos to my managers were good. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Aurélien,

Thank you for taking time out of your day and providing a fantastic review! We really appreciate it, and I also wanted to provide a potential solution for storing a .pkpass on an Android.

There are many wallet options available on the Google Play store, just type in "Wallet App for Android" to try one out. Please also reach out to us if there's anything else we can assist with.

Thank you!

Angie B.
AB
Regional Coordinator
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I like the ease of adding people in and the handy recurring tool. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

That only one host is available to be added. it would be nice to have an additional host. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Make sure you get the proper training on it. Items missed could make you less efficient. Proxy is a great tool especially when you know the full ins and outs of the program. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

There are times our kiosk crashes, so I do appreciate having the login to manually check people out when required. The only other issue we had was with billing, but we got that figured out once I reached out to a rep online. Love the speediness of the replies on there as well. Review collected by and hosted on G2.com.

Rosana O.
RO
Receptionist/ Human Resources Administrator
Human Resources
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I am the Receptionist for a large company with a lot of guests and visitors, I love the fact that I don't have to be chasing people down when they have a visitor/guest. Proxyclick will email and text our employees when someone is in to meet with them. Also the Deliveries option is amazing. Your office life will get a lot easier with Proxyclick. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I haven't found anything I don't like about Proxyclick. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

No problems!! Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Thank you Rosana!

We really appreciate you taking time to provide a fantastic review of Proxyclick, and as always if you need anything please don't hesitate to reach out!

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Proxyclick is very easy to handle, you can give your employees a possibility to add their visitors to a list which the reception is checking when the visit arrives. The visitor then can be associated correctly and the employee which is expecting the visitor is getting informed exg. via E-Mail. Proxyclick made our visitor management much better and the receptionist got much less work doing it by hand. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Proxyclick isn't hosted on your server so that everyone using this needs to be connected to the internet. However we got no security concerns, should be safe as you login with your mail and a password. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Test it before you buy it. Watch some videos about it on youtube. It is very simple and can also be used on your smartphone.

Make your employees use this system. It is a huge time saver if every employee is adding their visitors before they arrive. The visitor can simply show the QR code and get it scanned by the receptionist to get logged in in just a few seconds. Don't make the fault to get your receptionist sign in every visitor. This is annoying for the visitor and your receiptionist. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

- very organized visitor management

-reducted workload at the reception

-possibilities to add special needs for the visitor exg. internet acces or parking spot whithin the operational facility

-you can in advance mail your visitor to solve the login process at the receiption much faster. They can simple scan a QR code. Review collected by and hosted on G2.com.

NE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

we can have more control with the clients. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

The employees get more information ; and very especific with time and date Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Noremberg,

Thanks for taking time to send in this review! Happy to hear that Proxyclick is allowing your team to efficiently manage your clients, and feel free to reach out to us with any questions or anything we can help with.

Cheers,

Ryan

David S.
DS
Software Development Manager
Building Materials
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

Great UI, customizable badge, many printing options, control over visitor list, various integration options, good pricing structure. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Printing quality is an issue but was told that a fix is coming. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Proxyclick has the most well-rounded offering from all other applications we tried and tested. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Used a different platform for a year and had many feature requests from users. Different badge layouts, cheaper cost, easier to use, more control over visitor list. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi David,

Thank you very much for taking time to provide this wonderful review! We're very happy to hear that your goals are being met with Proxyclick, we are continuing to improve all aspects of our solution all the time. If you're not currently in discussion with a member of our team regarding your printing quality, please reach out to us so we can assist.

Thanks again David!

Ryan

Shawn H.
SH
Information Technology Specialist
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

It's better than the notebook check in we had before. It allows you see how many visitors per month show up. The best thing is it sends an email to people when someone is here to see them. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Haven't found anything to dislike about it yet. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

The benefit is that this is in a digital format and in an emergency you can view the list online. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Thank you Shawn!

We appreciate your review of Proxyclick, and hope you continue to enjoy our solution towards a smooth visitor experience.

Verified User in Oil & Energy
AO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The setup is small and the ease of use is amazing.

It uses the iPad which makes it look much more appealing and catches Visitors eyes.

Easy for visitors to use and that makes Admins life a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I wish that the camera scanning worked a little better.

There are some instances where the scan to check-out is not working like we would want it to.

Sometimes the printing runs a little slow but nothing that can't be dealt with. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

This system is great for keeping track of visitors from all aspects of safety, security and tracking.

Now we can distinguish between employees, vendors and visitors with this system.

The setup is extremely easy and will not take up a lot of time. The overall setup looks amazing and also will keep the reception areas looking good as you can customize the cover picture, so when the visitors come in they can see the nice 4k display. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

The check-in check-out process has been amazing. We can now see all visitors coming in and track times for vendors.

Since we have not had an issue with security since the deployment of this system, this will help tremendously.

The look and feel that people can relate to when checking in makes us look and feel good. Review collected by and hosted on G2.com.