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Eptura Visitor

By Eptura

4.6 out of 5 stars

How would you rate your experience with Eptura Visitor?

Briana Z.
BZ
Human Resources Coordinator
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Peace of Mind"
What do you like best about Eptura Visitor?

I like that I will get notified by text message when we have a visitor no matter where I am at in the building. I get the visitors information as well Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

I cant say there is anything I dislike now Review collected by and hosted on G2.com.

Eptura Visitor
Response from Ryan Koch of Eptura Visitor

Hi Briana,

Thank you very much for this highly detailed review! We appreciate you taking time from your day to share the benefits you're receiving from Proxyclick and how to learn more about Proxyclick.

Have a great holidays, and feel free to reach out if there's anything we can assist with at support@proxyclick.com

Best,

Ryan

Eptura Visitor Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Eptura Visitor Integrations

(2)
Verified by Eptura Visitor

Eptura Visitor Media

Eptura Visitor Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Eptura Visitor Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Eptura Visitor Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Eptura Visitor Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Eptura Visitor Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Eptura Visitor Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
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Eptura Visitor Reviews (172)

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Reviews

Eptura Visitor Reviews (172)

View 1 Video Reviews
4.6
173 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Eptura Vistor, still the top of visitor management apps."
What do you like best about Eptura Visitor?

I have been using Eptura Visitor since 2020, it is visitor management at its best. Handles everything from scheduled visit to a newcomer and even includes package delivery.

It has been a few times I had to reach out for support, but it seems they are always available. You can get a quick reply for all your inquires with a solution. Online Support has never let me down. And if I reached out for support is not because something is wrong with Proxyclick (because it has never stopped working) but because I wanted to do something new or different I wasn’t doing before. They guide you step by step until you complete your task.

Billing has changed, I used to have monthly payments, now I'm only offered an annual subscription which is supposedly cheaper in the long run. We usually receive the invoice the same week with all detailed info we need to process payment (from correct address to PO number and any other special request we have). Accounts payable has never had an issue with billing.

Running on iOS also provides a great experience, many people may be Android fans, but iPad really shines when using Eptura visitor. Get a nice stand for your iPad and Eptura visitor will change the way your reception counter looks. It will be neatly organized. And being so self-explanatory you won’t require an extra person to help register a visitor. I recommend you use a smart switch to toggle the iPad power on and off because this works so well you even forget you have an iPad managing your visitors, my last iPad died on me because of 24/7 charging, the battery got damaged and the screen broke because of the swollen battery. So now I have a smart switch turning on and off with 6-hour cycle which has improved performance and life for the device. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

It seems to have everything I need. Maybe I would just complain about price, when we started there were different plans, now it has increased a bit above my budget, some features require an extra fee which I think shouldn't be the case or change plan. It has some features I would love to try but they are limited to specific hardware I don't have (like access control or printers) which are not compatible with the solution I already have. Review collected by and hosted on G2.com.

CL
AVP, IT Operations Manager
Enterprise (> 1000 emp.)
"Effortless Setup and Custom Messaging for Admins"
What do you like best about Eptura Visitor?

Easy from an admin perspective to get the site set up and be able to send a custom message out to the visitors on directions and how to get to the building. also automatically notifies the Associate when their guest arrives Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

logging in to the app is a little clunky, we have to log in using a code instead of a username and password and our front desk team forgets this from time to time. Review collected by and hosted on G2.com.

Bien C.
BC
IT Analyst
Enterprise (> 1000 emp.)
"Epetur Review"
What do you like best about Eptura Visitor?

The ability to combine security, efficiency, and guest experience into one seamless platform. It doesn’t just track visitors but it elevates the entire process of welcoming, managing, and safeguarding people in modern workplaces. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

It can be expensive, occasionally buggy and sometimes slow to customize or integrate with other systems. While it’s praised for ease of use, these drawbacks stand out in reviews. Review collected by and hosted on G2.com.

Response from Ryan Koch of Eptura Visitor

Hi Bien,

Thank you for taking time to write this review! If there's something that can help bring your review to 5 stars always feel free to let us know at support@proxyclick.com.

Best,

Ryan

Verified User in Research
ER
Mid-Market (51-1000 emp.)
"Easy and great value"
What do you like best about Eptura Visitor?

What I like best about Eptura Visitor is how simple and seamless it makes the visitor check-in process. The system is intuitive, quick to set up, and provides a professional first impression for guests. I especially appreciate the ability to customize workflows, automate notifications, and maintain a clear record of visitor activity—all of which save time and improve security. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

I honestly don’t have any dislikes about Eptura Visitor. I’m not sure what else to add since my experience with it has been positive so far. Review collected by and hosted on G2.com.

Monique H.
MH
Facilities
Small-Business (50 or fewer emp.)
"Anytime I that I have a issue or question about something I can always get the support that I need"
What do you like best about Eptura Visitor?

Ease of use. Customer support.Ease of integration. Number of features. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

Only that the office is on the west coast. Review collected by and hosted on G2.com.

JA
IT Administrator
Mid-Market (51-1000 emp.)
"Eptura for guest management"
What do you like best about Eptura Visitor?

Ease of deployment and ease of use for visitors is one of the best features of this software Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

There was a bit of a learning curve getting to know the interface after the software acquisition. Review collected by and hosted on G2.com.

TM
Corp. Security Asset Management
Enterprise (> 1000 emp.)
"Highly Customizable with Great Uptime."
What do you like best about Eptura Visitor?

Eptura is a very customizable product that has a long list of functionalities. Its cloud uptime is superb. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

There are some manual tasks for those Enterprise situations (many locations) that could be automated. For example, individual site token refreshing. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Mid-Market (51-1000 emp.)
"Effortless Visitor Check-In with Seamless QR Code Experience"
What do you like best about Eptura Visitor?

The best part about Visitor is the ease of use it gives associates when they need to see someone at the office. Having the visitor use the QR code and it automatically contacting the host is the best part. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

The reporting aspects of Visitor I think can be bolstered. There are few metrics that can be pulled from an analytical standpoint and would love to see more. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise (> 1000 emp.)
"Manageable and efficient for visitor sign-in's"
What do you like best about Eptura Visitor?

Eptura Visitor is simple, efficient, and user-friendly, making it easy to maintain a digital visitor log. One of its best features is the streamlined check-in process- once a visitor is in the system, getting them signed in and on their way takes just seconds. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

Eptura Visitor can have slow loading times during busy days. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Mid-Market (51-1000 emp.)
"SMART AND SCALABLE VISITOR SOLUTION"
What do you like best about Eptura Visitor?

Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. Our customer really appreciate how fast is the check-in and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

The program needs a internet connection in order to work so we must create a Wi-Fi DMZ in order to grant our security level Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

9%

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Eptura Visitor Features
Visitor Check-In
Mail Management
Automation
Analytics
Visitor Logs
Notifications
Hardware
Integration
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