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Proxyclick | Visitor Management System Reviews & Product Details - Page 8

Proxyclick | Visitor Management System Overview

What is Proxyclick | Visitor Management System?

Proxyclick by Eptura enables leading companies to manage visitor, employee, and contractor flow across locations, while staying secure and compliant. The cloud-based solution offers unlimited usage per location, tailored smart flows, an unrivaled user experience, deep access control and software integrations, and advanced security, safety, and privacy features. It is supported by an international industry-leading customer success team.

Proxyclick | Visitor Management System Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

The web based software that manages visitors to your office, from invitation to checkout

How do you position yourself against your competitors?

We keep our focus razor-sharp: To build the best visitor management platform in the world for Enterprise-level companies. If you’re looking for software that grows with your needs and meets complex requirements, then you’re in the right place. Proxyclick is the only truly global visitor management system, with our tablet app welcoming visitors in 30+ languages and our dashboard available in 10+ languages. Our customer support has been described as “outstanding” (check our reviews!) and is available 24/7.

We are SOC 2 Type II compliant, which shows our commitment to protecting our clients’ data.


Seller Details
Seller
Eptura
Year Founded
2002
HQ Location
Atlanta, US
Twitter
@Epturawork
280 Twitter followers
LinkedIn® Page
www.linkedin.com
785 employees on LinkedIn®
Description

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With
5 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.


Stephanie P.
SP
Overview Provided by:

Recent Proxyclick | Visitor Management System Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"SMART AND SCALABLE VISITOR SOLUTION"
Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"The system bugs a lot, not all employees are uploads to the system."
That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day.
LL
Leona L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable and Easy Portal Interface"
Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Proxyclick | Visitor Management System Media

Proxyclick | Visitor Management System Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Proxyclick | Visitor Management System Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Proxyclick | Visitor Management System Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Proxyclick | Visitor Management System Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Proxyclick | Visitor Management System Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Proxyclick | Visitor Management System Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
Answer a few questions to help the Proxyclick | Visitor Management System community
Have you used Proxyclick | Visitor Management System before?
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166 Proxyclick | Visitor Management System Reviews

4.6 out of 5
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Proxyclick | Visitor Management System Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Proxyclick | Visitor Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Events Services
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

After having compared Proxyclick with other solutions, I must say that what I liked the most is the easyness of configuration and integration with Office365. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Proxyclick app comes only on iOS and that's something that I don't like at all. Nowadays Android tablets are very common have a decent level of security. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

The problem I'm solving with Proxyclick is to monitor the people visiting the company and to be able to provide a list of it in case of emergency. A requirement by law that I'm able to satisfy Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you for taking time to review Proxyclick! Happy to hear that integrating with Office365 has been a breeze. We also have a Windows App that can be found on the Microsoft store for non-apple tablets, feel free to give it a try.

If there's anything we can help with in the meantime with your setup please don't hesitate to reach out to us at support@proxyclick.com.

Have a great week!

Ryan

DF
Office Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Love the technology! Great to have a paperless option. Easy to use. Visitors are very impressed when they come by, typically they have not seen this technology before. Great function is the fact that the person visited gets a notification via e-mail that they have guests. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

There is nothing I dislike, it has been working great! I guess sometimes the delay, sending to the printer to print badges is noticeable, but does not cause too many issues. Flawless most of the time. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Definitely consider this option, has been working great for us and our visitors are very impressed with the check-in process.Best technology I've seen, very impressive. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

No Paper Sign-in sheet! it beats having a paper form at the office and trying to make sure that someone is always at the desk checking people out. With this, our iPad sits at the desk and guest can check themselves out at any time without any assistance. Can look back and see who visited, which is a great feature. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Proxyclick | Visitor Management System?

very easy to use, deploy 5 sites in less than an hour Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

integration to azure is a little difficult, but after several tries it goes well Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

learned new software Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thanks for sharing this review of Proxyclick! Happy to hear your rollout went quickly, and hopefully any materials we shared during the Azure setup was found helpful. Please feel free to reach out to us at support@proxyclick.com for anything else!

Best,

Ryan

Verified User in Outsourcing/Offshoring
CO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

We have now digitalized the visitor management process where it uses to be in papers before. Our management is happy with proxyclick implementation. As a visitor enter your building and they may be your prospect client, the moment they experience the seamless registration process there are high chances for us to convert the potential client into our actual client. First impression matters. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

The support hours to be extended to cover APAC business timezone. As of now, the support is following Europe Timezone.

The end client hardware now only supports the iPad, it will be good if we can have an android or windows device that can support the end client as well. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

It's a good system, I strongly recommend these tools Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Seamless visitor registration. Eliminate paper and support organizations to adopt to go green initiatives. Review collected by and hosted on G2.com.

TS
Medical Qigong Master
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Proxyclick | Visitor Management System?

Program works flawlessly, intuitive to set up, great customization. I had a few questions for client support and they got back to me accurately and very quickly, answering everything I asked to my satisfaction. I would highly recommend Proxyclick. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I really haven't come across anything negative yet. The only thing I can say is that I wanted to change a user's email, but tech support had to do it from their end as it was a database thing. However with that said, they did it quickly and accurately. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

A quick and easy way for clients to check in, enter info and have whoever they are visiting notified. We have actually gotten compliments from our clients on how easy the process was. Review collected by and hosted on G2.com.

Muhammad  Afzal K.
MK
IT Support Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

ProxyClick is user friendly, easy to use and innovative visitor management system. We started using this system around two years ago and it worked really well for us. Features like single sign on, Custom flows made it really easy for the system to be setup according to our needs. Level of support from the ProxyClick support is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I cant really think of anything that i would dislike about this system. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

ProxyClick has transformed the way we welcome our guests at the reception. It has enabled employees to book the visitors on the system themselves rather than sending emails to reception and then reception having o keep the log of users on paper. Review collected by and hosted on G2.com.

Tyler G.
TG
Datacenter Technician
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

What i like best about Proxyclick is it's simply flow for checking in a person visiting your site. With this system setup we do not need to have a receptionist sit up front and assist with contacting employees when a visitor has arrived. Proxyclick does it for us. Also the badge integration/print out feature is that extra bonus for time saved. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Our IT company is strict on what can be put on our network so having the printer connected separately to the guest wifi cause it to disconnect from time to time when we get those occasional power blips. The process of recovering the printer and syncing it back to proxyclick is a hassle and if I'm not around to do it then it just seems a bit to hard for others to comprehend the steps of recovery. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Like all software programs they are worth a shot, but I promise with Proxyclick you won't be disappointed. Just know that the live chat comes in handy when you need that extra assistance. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

No receptionist up front, custom visitor badge print out, notification sent to employees when a visitor arrives, auditing reviews and reports that can be generated from proxy click makes it easier to pass our semi-annual audits of the facility's visitors. Review collected by and hosted on G2.com.

MH
Member Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I like that it sends notifications across multiple platforms to ensure that hosts know that their guests are here. By ensuring that hosts can register their own guests, my time is freed up! Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

It would be nice if there was an option to mark deliveries as time-sensitive or not time-sensitive. Certain foods and other deliveries require people to pick them up in quicker time frames. Sometimes it seems like there are certain bugs that don't notify hosts that their guests are here, which leads to confusion. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Proxyclick is practically necessary for large co-working spaces with lots of hosts. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

With Proxyclick, we have reduced the amount of time we need to spend reaching out to members to tell them that their guests have arrived. Review collected by and hosted on G2.com.

Rok C.
RC
Receptionist at SIQ
Research
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Proxyclick | Visitor Management System?

Proxyclick is the best visitor management program that I have been using so far. It`s super easy to use. We are using it now at our company and all visitors are super excited about it. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Proxyclick could have some pencils or something special writer/stick for typing. Some of the costumers are complaining about finger prints on the tablet after they sing in. So in the future you should have some Proxyclick-pencils for tablet. For advertisement, it could be normal pencil with smart ruber band on it. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

I recommend Proxyclick in every company. It makes your company stronger and better. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We decited to start using Proxyclick because of sensitive informations about other costumers that are comming to our labs. For faster visitor managment and digital register of visitors and guests. Review collected by and hosted on G2.com.

Andreas S.
AS
IT / Co-Project Management Industrie 4.0 - SmartFactory
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

We like that it's so easy to use and configure. It's probably not the cheapest solution but the positive feedback from our guests make it worth it. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Some improvements in the configuration of the welcome E-Mail would be nice. For example: In german you don't call guests by their first name. There's a difference in the english "you" and the german "Sie". So guests in german speaking countries should be called by their full name. The proxyclick team already told me that they are already working on it. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We completely improved our guest experience by going fully paperless with proxyclick. Also the frontdesk office has got all the informations they need right in the dashboard. No extra lists or documents needed. Review collected by and hosted on G2.com.