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Proxyclick | Visitor Management System Reviews & Product Details - Page 7

Proxyclick | Visitor Management System Overview

What is Proxyclick | Visitor Management System?

Proxyclick by Eptura enables leading companies to manage visitor, employee, and contractor flow across locations, while staying secure and compliant. The cloud-based solution offers unlimited usage per location, tailored smart flows, an unrivaled user experience, deep access control and software integrations, and advanced security, safety, and privacy features. It is supported by an international industry-leading customer success team.

Proxyclick | Visitor Management System Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

The web based software that manages visitors to your office, from invitation to checkout

How do you position yourself against your competitors?

We keep our focus razor-sharp: To build the best visitor management platform in the world for Enterprise-level companies. If you’re looking for software that grows with your needs and meets complex requirements, then you’re in the right place. Proxyclick is the only truly global visitor management system, with our tablet app welcoming visitors in 30+ languages and our dashboard available in 10+ languages. Our customer support has been described as “outstanding” (check our reviews!) and is available 24/7.

We are SOC 2 Type II compliant, which shows our commitment to protecting our clients’ data.


Seller Details
Seller
Eptura
Year Founded
2002
HQ Location
Atlanta, US
Twitter
@Epturawork
280 Twitter followers
LinkedIn® Page
www.linkedin.com
785 employees on LinkedIn®
Description

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With
5 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.


Stephanie P.
SP
Overview Provided by:

Recent Proxyclick | Visitor Management System Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"SMART AND SCALABLE VISITOR SOLUTION"
Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"The system bugs a lot, not all employees are uploads to the system."
That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day.
LL
Leona L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable and Easy Portal Interface"
Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Proxyclick | Visitor Management System Media

Proxyclick | Visitor Management System Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Proxyclick | Visitor Management System Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Proxyclick | Visitor Management System Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Proxyclick | Visitor Management System Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Proxyclick | Visitor Management System Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Proxyclick | Visitor Management System Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
Answer a few questions to help the Proxyclick | Visitor Management System community
Have you used Proxyclick | Visitor Management System before?
Yes

166 Proxyclick | Visitor Management System Reviews

0.0 out of 5
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Proxyclick | Visitor Management System Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Proxyclick | Visitor Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Food Production
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

We like the badge printing and smart flows Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

The implementation and only being able to download one document Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Problems- figuring out the smart flows

Benefits- all in one solution for managing our visitors and employee covid check-ins Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you taking time to write this review! If there's anything we can help with towards your setup or if you have questions regarding document-related actions, please don't hesitate to reach out at support@proxyclick.com or via the chat options.

Thanks again!

Ryan

MA
IT Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

it's a great platform to register all your visitors in the company and who attendees more visitor has great functionality that is great I can register all the employees in the platform to know exactly who are you visiting and is easy for the reception to let the employees the have a delivery they need to pick up right away like the way all the visitors make check on you get a mail of notice that your visit is waiting for you and you can answer with a simple ill be there in five minutes with a click Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

What I don't like is that for some functionalities you have to pay more to use it and you don't know until you get in the detail of the prices in the trial don't tell you that until you get the prices Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

is a great platform to manage all reception subjects like a log of visitors delivery to employees and visits to the director or recruitment team Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

a digital logbook, reception delivery notice automation emergency list of people in the building Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Martin,

Thank you so much for taking the time to write a review, and such a fantastic review! We're always here to help you get the most out of your current Proxyclick environment, feel free to reach out any time in the chat in the dashboard, or email us at support@proxyclick.com with questions.

Verified User in Pharmaceuticals
AP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Proxyclick | Visitor Management System?

Post COVID-19, we need to ensure that the visitors are infection free. Having said that, we are able to establish the questionnaire by ourselves. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

it is about hardwear issues. Sometimes iPad is frozen. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Very easy to customize Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

This will help reduce our manual and analog process to track the visitor details. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thanks for taking time to write this wonderful review, we're happy to hear making changes to your Proxyclick has been easy to use. If you're still having complications with your iPad freezing and haven't done so already, please reach out to us at support@proxyclick.com so that we can get your kiosk working smoothly.

Have a happy holidays!

Ryan

Richard M.
RM
Certified Personal Trainer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The ability to tie a waiver to sign in process is perfect and a huge help for my business. It expedites everything for all of my employees. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

There is no downside for me in my use so far. It is an easy to use, easy to track system. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Implement it immediately. It is so easy to use and the benefits will be felt right away. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We solve immediate sign in for new members as well as liability waivers, made even more legitimate by the photo check in provided by Proxyclick Review collected by and hosted on G2.com.

FC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Before PC people visiting our facility are met by a security guard and given a badge, then he called the person they were here to meet, sometimes they didn't answer/were in a meeting - causing delays & occasionally making customers frustrated.

Now they still meet the security guard AND the PC system, which can notify the host via their preferred method of communication, this speeds up the visitor process and provides greater visibility to our team about who is coming and going in our building. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

The badge printing process needs some tuning. I have tried two different suggested printers and I still can't get it working.The little wireless printer recommended would not work with AirPrint and the Evolis tattoo printer kept melting our pre-printed graphics. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Great company to work with, online support is very quick and responsive. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We now have some real data on what is happening at our location. It's not so much that were solving problems but we are able to identify potential issues. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Floyd,

Thanks for taking time to review Proxyclick! Sorry to hear about the ongoing printer issues, we would love to keep working with you on getting the printing right, so please reach out to support@proxyclick.com when you have a chance!

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

It is very customizable which is helpful Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I don't feel all costs are fully described. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Make sure you have spoken to someone before signing up to a subscription to see what the actual costs will be. As a lot of their features are an additional cost once you have signed up. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

It can take some time to make it work for you. However, it is a system you can adapt to most hospitality environments Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you so much for taking time to review Proxyclick! I'm happy to hear you find the solution tailorable to your needs and works in hospitality.

We have an updated pricing page available here, and do encourage speaking with a member of our sales team to confirm requirements and best package to fit your goals.

Have a great week and please reach out with anything we can help with!

Ryan

See how Proxyclick | Visitor Management System improved
HS
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I was able to get answers even after hours. I love all the features of this system. It very user friendly Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I haven’t come across any negatives yet. If anything they have more features than I actually would need. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

I’m looking to send parent notifications in real time. Not many systems have that feature. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Holly,

Thank you so much for providing this review! Really happy to hear we're helping you with your goals, and feel free to reach out to us with questions or ideas on how we can help more at any time via support@proxyclick.com.

Cheers!

Ryan

BK
Administrator Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

What I like best about Proxyclick is that I no longer waste time trying to see if visitors checked in, read their horrible hand writing,or try to remember what day they came in since they didn't fill in the date. Little things like that use to make my day very frustrating. Now even if I am not at the office, I know who has visited and it also keeps the info if the visitor would like to not put it in next time they visit. It is very convenient for the company and the visitors. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Although I recommend proxyclick for everyone to use in their offices, the software updates keep blocking the app lately and it has been a bit annoying to deal with. We have to re-download the app. I think it is just a glitch. I have been using proxyclick for 2 years and this only has been happening last month or so, which overall is not a big issue. Still would recommend this app to everyone. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Singing in, making sure everyone follows policy, being able to manage the profiles and add in groups for training days. All the tasks that use to take up my time now proxyclick does for me. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Bengisu,

Thank you for taking time to write this very detailed review of the benefits you've found with Proxyclick!

If you're still having troubles with software updates, please reach out when you have chance through the chat option in your account or by emailing us at support@proxyclick.com

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I like the way it can be customized to specific needs and it makes it so much easier to keep track of visitors. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

If anything, it would be that there may be to many features. Not a bad problem to have tho. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

I am very pleased and highly recommend Proxyclick for its ease of use and ability to custom fit for many options. I love the dashboard and all the available ways to choose to activate certain features. The "notes" feature on the visitor log is handy to keep and share information with other staff about visitors. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

I love the convenience Proxyclick provides us. Before getting Proxyclick we had a complicated system of lists for expected visitors and keeping track of them. Now, that has been replaced with a much easier and thorough system. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you for taking time to write this wonderful review! Happy to hear that we've made things easier for your day-to-day visitor management, and we'd be happy to help answer any questions you have on the many features as well.

Feel free to reach out to us at support@proxyclick.com any time if there's features you have questions on.

Have a great week!

Ryan

Verified User in Warehousing
UW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Very good overview of all visitors, monitoring whch guests still in the building. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

The syncronisation between outlook and proxy click needs to improve. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Better integration into Outlook! Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thanks for taking a moment to share this very positive review, we appreciate it!

We'd also love to dive deeper into your challenges with Outlook and gather your feedback, if you have a moment please reach out to support@proxyclick.com to chat with a member of our team.

Have a great week!

Ryan