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Proxyclick | Visitor Management System Reviews & Product Details - Page 6

Proxyclick | Visitor Management System Overview

What is Proxyclick | Visitor Management System?

Proxyclick by Eptura enables leading companies to manage visitor, employee, and contractor flow across locations, while staying secure and compliant. The cloud-based solution offers unlimited usage per location, tailored smart flows, an unrivaled user experience, deep access control and software integrations, and advanced security, safety, and privacy features. It is supported by an international industry-leading customer success team.

Proxyclick | Visitor Management System Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

The web based software that manages visitors to your office, from invitation to checkout

How do you position yourself against your competitors?

We keep our focus razor-sharp: To build the best visitor management platform in the world for Enterprise-level companies. If you’re looking for software that grows with your needs and meets complex requirements, then you’re in the right place. Proxyclick is the only truly global visitor management system, with our tablet app welcoming visitors in 30+ languages and our dashboard available in 10+ languages. Our customer support has been described as “outstanding” (check our reviews!) and is available 24/7.

We are SOC 2 Type II compliant, which shows our commitment to protecting our clients’ data.


Seller Details
Seller
Eptura
Year Founded
2002
HQ Location
Atlanta, US
Twitter
@Epturawork
280 Twitter followers
LinkedIn® Page
www.linkedin.com
785 employees on LinkedIn®
Description

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With
5 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.


Stephanie P.
SP
Overview Provided by:

Recent Proxyclick | Visitor Management System Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"SMART AND SCALABLE VISITOR SOLUTION"
Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"The system bugs a lot, not all employees are uploads to the system."
That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day.
LL
Leona L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable and Easy Portal Interface"
Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Proxyclick | Visitor Management System Media

Proxyclick | Visitor Management System Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Proxyclick | Visitor Management System Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Proxyclick | Visitor Management System Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Proxyclick | Visitor Management System Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Proxyclick | Visitor Management System Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Proxyclick | Visitor Management System Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
Answer a few questions to help the Proxyclick | Visitor Management System community
Have you used Proxyclick | Visitor Management System before?
Yes

166 Proxyclick | Visitor Management System Reviews

4.6 out of 5
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Proxyclick | Visitor Management System Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Proxyclick | Visitor Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Executive Office
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Proxyclick | Visitor Management System?

We have found that the ability to email QR codes to expected guests before they arrive has greatly reduced wait times and queuing in the lobby. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

We operate multi-tenant buildings and currently Proxyclick does not offer a dashboard that shows all expected guests for all tenants in one place. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

QR codes are valuable for contact-less entry. Ability to email before visit is a good feature. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

reduced crowding in lobbies and quicker, contact-less entry for guests. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you for this very detailed review! We appreciate you taking the time to write this review, and we'd love to connect on your concerns further.

If you have time, please reach out to us at support@proxyclick.com to discuss how we can improve your experience with our solution.

Thank you!

Ryan

Geoffrey L.
GL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

Lots of integration with others party tools Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

May be a "self-host verison would be better ?"

And easier Active Directory integration. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

ISO27001 Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Geoffrey,

Thanks for taking time to write this review of Proxyclick, happy to hear you're enjoying the flexibility of our integrations. I'd love to hear more about your ideas for a self-hosted version as well, if you have a moment to write in more detail what you'd like to see at support@proxyclick.com we can review it with our roadmap in mind.

Thank you!

Ryan

Gabriele B.
GB
System Administration Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The ability to notify people in real time of the arrival of guests Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

In the case of a second visit, all data must be confirmed Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Being able to know exactly who is present in the company. In the event of alarms, they can all be notified simultaneously by text message or email Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Gabriele,

We really appreciate you taking time to provide this review of Proxyclick! In terms of confirmed data for a second visit, if there's a way we can help streamline any processes involved please don't hesitate to reach out to us at support@proxyclick.com.

Thanks!

Ryan

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Very adaptable and flexible tool. The ability to customize sign-in flow and badge printing through decision tree is amazing. We also used the system to print color badges for everyone as well. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

What's not to like? Although it would be nice to have new features for managing Covid-19 requirements - capacity tracking/ warning, employee pre-registration questions, etc. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Got rid of the log book! Be able to print visitor badges and visibly show type of visitor/host/badge expiration information. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you for taking the time to provide this fantastic review, and really happy to hear your experience with our team has been excellent!

We're always evolving our feature sets for the needs of business during Covid-19, and we will have more coming up quickly to include these requests.

If you haven't already, please feel free to reach out to our team at any time at support@proxyclick.com with more ideas and things that can help you welcome employees and visitors alike.

Thanks again!

Ryan

Hristo B.
HB
Sergeant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The easy way of using and user friendly vision. This app allow me to request visitors very easy and very fast. With E-Visitors application me and my colleagues are allow to make a request for access in a building for a seconds. This app save us a lot of time and I recommend it to all users. Also the way it's looks like is perfect. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

There are no dislikes from my side. I really enjoy using it. Maybe I can say that if is it possible for more possibilities with equipment the visitors can enter in the building. For the building in hyer class the can enter in the building with 1 GSM and 1 laptop and 1 USB, but if the person would like to enter with 2 GSM 1 or 2 laptops and 2 or 3 USB flash drives, I think is not possible. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Try and you will see. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

No problems. Benefit: fast way for requesting visitors. With such a application me and my colleagues do our job super easy in user friendly environment. For the first time I used it I had a problem with the people in group visit. I do not know way I couldn't manage it. Then I tried again more carefully and I did it perfectly. Was super easy and I couldn't find where I have been mistaken. Any way, I used to use it very fast and I enjoy and recommend it to all my colleagues to use it as well. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Thank you for your review Hristo!

We really appreciate you taking time to let us know your thoughts on Proxyclick, and if there's anything we can help you with please reach out any time.

Have a great holidays!

Ryan

Verified User in Luxury Goods & Jewelry
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The fact that we were able to have it work on an iPad on a stand. It seemed rather reliable although we were getting logged out regularly. The weekly emails that reports who signed whom is pretty good too. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

The price. When the only thing you want from it is sign in visitors, it's a bit on the expensive, although I don't recall finding any alternatives anyway. If you look at what's available out there in terms of SaaS, there are so many thing you can get for the same price that offers infinitely more benefits to a company than Proxyclick. Proxyclick was costing us as much as our project management software, for a small business it's way more impactful. We were able to comply with health and safety requirements without needing any external software Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Make sure you really need a sign in system, we're a small company, we rolled back to pen and paper and it works great as we now have a reception and therefor a simple point of entry. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We had people or contractors walking around the offices and we didn't know who they were and who got them in. We're dealing with precious gemstones and metals so this was a concern for us. We never had any problems but people tend to be really nice so you could imagine somebody entering and gaining access to any location here by just asking nicely which is not ideal. Review collected by and hosted on G2.com.

Dimitrios S.
DS
Chief Information Security Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The setup is quite straightforward and the system is straightforward, no need to provide special training for the users. Being an SaaS system takes away the headache of maintaining a server/application in-house and allows us to focus on the use of the system instead of the maintenance. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

We would love it if it was possible, when doing SSO (and SSO provisioning) to be able to pass the profile picture together with the rest of the information. That would tie in nicely with the personalized invitation sent by Proxyclick that contains the hosts's profile picture. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Ability to demonstrate that we control the visitors at the office both internally (management) and externally (regulators , customers). Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Thank you for taking the time to review us Dimitrios!

I have submitted your feedback to our product team regarding pictures from the SSO provisioning, in the mean time if there's anything else we can help with please don't hesitate to reach out to us at support@proxyclick.com

Verified User in Apparel & Fashion
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Proxy Click is a simple to use platform that delivers great results. The few times I have had any questions I have used the live chat option and someone has helped me out within minutes. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Nothing, everything we have needed to work has worked. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

I think it all depends on the requirements you or your company are looking for, since we have had Proxy Click installed the feedback from our users and visitors using the product has been positive. A visitor doesn't want to spend time checking in on a platform that is difficult to understand or flow well. Proxy Click is customizable to make it as detailed or simple as required Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Made visitor management an effortless procedure Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Thank you for taking time to review Proxyclick!

If there's anything we can help with that could turn us into a 5 star review, please don't hesitate to reach out to us at support@proxyclick.com.

Best,

Ryan

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I received very professional and helpful support. Solved an issue I was having trouble figuring out. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I had to wait about 10 mins for a response to my inquiry. Which was fine with me based on the help I did end up receiving. Id rather wait for great service than have quicker bad service Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Was able to get touchless check ins setup the way we needed. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thanks for taking time to write this positive review, happy to hear we helped with your issue, if there's anything else we can help with please don't hesitate to reach out in the future.

Best,

Ryan

RC
Receptionist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Proxyclick | Visitor Management System?

Its the best app you can buy! All visitors are impresed with the app and kisok. Its much easier to check in using Proxy than its previous version that we were using. Now check in time is shorter and visitors have already prepaired badges at the reception when they arrive at us. And above all of that you have digital register of your visitors and customers in one place on web! Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Playground-Proxy print! You could modifited it into some better version of the playground. Horizontal/vertical, it could have more options and it could be in the same settings as it is PRINT AND BADGES. This is a big problem if you are using infinity stickers. And one more thing, long names on printed badges are not all printed, it shortens and the text is cut off. (Long names should be compresed into smaller letters and the printed badge should have every leter of the name and last name on printed bage. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

The best visitiors app in the market for your company! Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

This is question for our IT team. I hade some problems with printing and in dislike post i have posted a problem. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Rok,

Thank you for your fantastic review! I definitely am passing your ideas and feedback regarding the Playground, and badge alterations to improve your badge experience.

I'm happy to hear Proxyclick is meeting your expectations, and please don't hesitate to reach us with feedback and ideas for how we can help you further.