Proxyclick | Visitor Management System Reviews & Product Details - Page 5

I like the ease of use when it comes to registering visitors and being able to customize their email. I also appreciate being able to set different permissions for admins/users. Review collected by and hosted on G2.com.

I wish there was more room for customization on the check-in workflow. For example, there are times we'd like to make a small modification to a screen but we are defaulted to either keeping the page as it is or creating a custom screen. If we have multiple questions we'd like to add, we have to have a whole screen for it instead of adding it to a pre-existing screen. Additionally, tracking recurring visitor passes isn't very easy, as we basically have to go day-by-day to find out who has them as opposed to being able to filter by it. Additionally, I can't seem to understand why delivery notification emails can't be customized as well. I wish we were also able to text visitors regarding their delivery instead of just email, which is not currently possible. Review collected by and hosted on G2.com.

I have a warehouse in the Brooklyn Navy Yard. Before Proxyclick, it was an utter nightmare to get visitors in to see us unless we wanted to drop everything and "meet" our visitors at the security gate. Each time this would take a minimum of twenty minutes to perform this task. It got to the point where I would discourage visits altogether. This was not good for business, as you could imagine. Creating a QR code that you scanned at the gate has made our lives easier. Review collected by and hosted on G2.com.

There is not much to dislike. But, The Navy Yard is the administrator. So, if I want to delete a visit, I have to email them to have this done. I understand why this has to be done, but sometimes mistakes happen and it takes a bit of time to create emails and such to have this task done. Review collected by and hosted on G2.com.

Proxyclick has been an easy hands off way of screening our employees for any possible chance of bringing Covid into our facility Review collected by and hosted on G2.com.

There have been times when the scanning was a little touchy and wouldn't scan. Review collected by and hosted on G2.com.

Maketplace with apps, integrations with all major platforms, manage wi-fi guest, continuous updates and improvements. plain graphic Review collected by and hosted on G2.com.

You must buy subscription for every entrance hall, not so clear plan subscription Review collected by and hosted on G2.com.

It has helped us to implement a more efficient way of logging our office visitors, removes a paper trail for our receptionists and gives a great first impression to our guests. Also allows us to gather data on peak periods, regular visitors etc. From a security standpoint it also allows us to track and monitor who is in the office which is imperative in situations where there is a fire or emergency. Review collected by and hosted on G2.com.

This isn't so much a dislike but maybe us not using the product to its full potential, there are many different features to proxylick (Ticket Management, Facilities Ticketing, Label Printing etc) We dont use these but were very keen to setup SSO with our Azure environment and was a bit disappointed that this wasn't a feature available as standard and instead we had to purchase an elevated licence to enable this feature. Review collected by and hosted on G2.com.

ProxyClick's Enterprise Lobby Check-In system has solved a number of issues for us. We now easily collect non-disclosure agreements from all of our visitors, easily track who has visited our campus and streamlined our group visit process. The system is very intuitive during set up and use. Great support for our initial installation and every time we've had questions or issues. Review collected by and hosted on G2.com.

The system relies on iPads for the hardware piece and unfortunately you cannot disable Apple updates. When the updates occur, you need to reset the iPad to re-enable ProxyClick. Review collected by and hosted on G2.com.

It allows our visitors and employees to sign in very quickly especially if they have signed in before.

With smartflows the system can perform Covid screening and show NDAs to groups of people based on rules. Review collected by and hosted on G2.com.

Setup was problematic. The UI could use some work and there is a lot of upselling. If you have to change locations on a kiosk you have to uninstall the application and reinstall it. That isn't me talking that was advice from a customer manager. Review collected by and hosted on G2.com.

Not complicated and works very accurately Review collected by and hosted on G2.com.

Need to remember password but not really a problem Review collected by and hosted on G2.com.

The ability to upload excel spreadsheets of large visitor groups is such a time saver. It is easy to bulk add and edit. This tool makes our quarterly reporting so much easier. One-off visitors are easy to add, even by the newest user of the system, and return visitors are even simpler. The system stores all their information and photo in the Visitor Address Book . You can search the address book by name, email, or company. It's a huge asset. Review collected by and hosted on G2.com.

The only thing I dislike about this tool is that only ONE person can be assigned to get notified of a visitor/group's arrival. This can cause a bit of extra work, especially when there are multiple people who want to meet/greet the visitors upon arrival. It means that one person gets the notification and then has to sound the email alarm to the others who want to be involved. Review collected by and hosted on G2.com.

We didn't have any trouble setting the system up (iPads, printer, accessing the website, etc).

The web interface is really good and integration with our existing environment (e.g. SSO) worked flawlessly.

On top of that, technical and functional support from Proxyclick was superb! Review collected by and hosted on G2.com.

We didn't dislike anything. Proxyclick met are expectations. Review collected by and hosted on G2.com.