Great UX for all users involved which has meant that the buy-in from the community of users has been easy. Review collected by and hosted on G2.com.
The enterprise features could be stronger Review collected by and hosted on G2.com.
I really like how user friendly it is and how they continue to change and enhance the platform. Review collected by and hosted on G2.com.
I dislike how certain features are not customizable. Review collected by and hosted on G2.com.
The dashboard is simple and effective. The UI is sleek and allows easy management of visitor records. Attendance notifications are a big plus as well. Review collected by and hosted on G2.com.
Some minor UI changes to the iPad app would be nice and improve user interaction.
1) Check-out button/link is way too small and people don't notice it on the iPad home screen. I would make it as large as the Check-in button.
2) There needs to be an option to have the QR code scanning done from the home screen. without physically touching the kiosk. Less physical touch huge plus during this Pandemic and it also shortens the visitor's interaction time. Review collected by and hosted on G2.com.
One of the best features about proxyclick is the amount you can do for a visitor before they even visit your site. The visitior can arrive at you site having already agrees to the terms anc conditions your require and armed with a pre-printed barcode that will then check them into the building, inform who they are visitng that they have arrived, print their name badge and grant them access to the company guest wi-fi. Very intuitive. Review collected by and hosted on G2.com.
It can be quite a costly system dependent on the number of visitors you have. Review collected by and hosted on G2.com.
Easy to use, intuitive, workflows are easy to create. I have suggested that this would be a great app for employees as well especially with the Covid 19 back to work situation. Support has been fabulous and is quick to respond and address issues. Review collected by and hosted on G2.com.
The evolution of the software to include employee check in's would be a great benefit and would like increase the number of customers wanting the product. Review collected by and hosted on G2.com.
It is a very nice, easy, good-working visitor management system. The setup was a breeze, and the support is top-notch! Review collected by and hosted on G2.com.
Nothing at the moment. Everything works as it should. Review collected by and hosted on G2.com.
Custom cites configurtation, custom company details and payment card settings, custom workflows Review collected by and hosted on G2.com.
Tariff plan change - was unexpected, and now we have issue settling for future sites, which is a dealbreaker Review collected by and hosted on G2.com.
The visitor can quickly answer a few questions and save their profiles for return visits. Notifications to the host are quick and easy with the app or email.
We like that the terms can be signed and sent to the visitor so we know everyone agreed before entering the premises. We have yet to use Custom badges but we are actively looking at upgrading to use this feature. Review collected by and hosted on G2.com.
The packages can be expensive. Thought they are changing their price structure too.
We also had an issue with sending a notification to the visitor is someone replies to a notification as we don't have a receptionist to verbal relay the message. I believe this is fixed or will be fixed in a higher tier license. Review collected by and hosted on G2.com.
The ease of setting up your Kiosk and very intuitfive to use. Review collected by and hosted on G2.com.
Some feature require an upgrade to a higher-priced tier, for only a single option that doesn’t justify the cost for us.
But still very competitively priced and very affordable. Review collected by and hosted on G2.com.
Easy configuration and intuitive for all users level. Review collected by and hosted on G2.com.
Translation in other language (romanian language) Review collected by and hosted on G2.com.