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Proxyclick | Visitor Management System Reviews & Product Details - Page 3

Proxyclick | Visitor Management System Overview

What is Proxyclick | Visitor Management System?

Proxyclick by Eptura enables leading companies to manage visitor, employee, and contractor flow across locations, while staying secure and compliant. The cloud-based solution offers unlimited usage per location, tailored smart flows, an unrivaled user experience, deep access control and software integrations, and advanced security, safety, and privacy features. It is supported by an international industry-leading customer success team.

Proxyclick | Visitor Management System Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

The web based software that manages visitors to your office, from invitation to checkout

How do you position yourself against your competitors?

We keep our focus razor-sharp: To build the best visitor management platform in the world for Enterprise-level companies. If you’re looking for software that grows with your needs and meets complex requirements, then you’re in the right place. Proxyclick is the only truly global visitor management system, with our tablet app welcoming visitors in 30+ languages and our dashboard available in 10+ languages. Our customer support has been described as “outstanding” (check our reviews!) and is available 24/7.

We are SOC 2 Type II compliant, which shows our commitment to protecting our clients’ data.


Seller Details
Seller
Eptura
Year Founded
2002
HQ Location
Atlanta, US
Twitter
@Epturawork
280 Twitter followers
LinkedIn® Page
www.linkedin.com
785 employees on LinkedIn®
Description

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With
5 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.


Stephanie P.
SP
Overview Provided by:

Recent Proxyclick | Visitor Management System Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"SMART AND SCALABLE VISITOR SOLUTION"
Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"The system bugs a lot, not all employees are uploads to the system."
That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day.
LL
Leona L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable and Easy Portal Interface"
Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Proxyclick | Visitor Management System Media

Proxyclick | Visitor Management System Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Proxyclick | Visitor Management System Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Proxyclick | Visitor Management System Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Proxyclick | Visitor Management System Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Proxyclick | Visitor Management System Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Proxyclick | Visitor Management System Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
Answer a few questions to help the Proxyclick | Visitor Management System community
Have you used Proxyclick | Visitor Management System before?
Yes

166 Proxyclick | Visitor Management System Reviews

4.6 out of 5
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Proxyclick | Visitor Management System Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Proxyclick | Visitor Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Accounting
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The representative (Daryna?) was very helpful in answering my question quickly. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

To date, I haven't found anything I dislike. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

This has made managing our office visitors easy and efficient. It is especially helpful in the event of an emergency when we have to account for everyone in our space. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

We're very happy to hear that Proxyclick is making managing your office visitors easy and efficient! We hope to continue to help with managing your visitors, and if you're interested in exploring our employee solutions please let us know through the chat bubble or via support@proxyclick.com.

Daryna was also very happy to help, and appreciates the shout out!

Best,

Ryan

Bram G.
BG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Proxyclick | Visitor Management System?

The ease of setup, how simple it is to understand for our visitors. The way it feels super professional. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

In the beginning we had some issues where the tablet would sign out, could be due to internet issues as well to be honest. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

I would definitely recommend this tool Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Visitor automation - we wanted to prevent to hire a receptionist just to receive guests. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Bram,

Thanks so much for taking time to review Proxyclick and share the benefits! Glad to hear the connection issues with your kiosk may have been resolved, in the mean time if there's anything we can help with always feel free to reach out to our team.

Happy holidays!

Ryan

Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

Easy integration and a good image for the company Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Tariffs and the price of options that are paid at full price Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

I recommend that you check your needs and options because the basic package does not include many options, prefer a nice piece of furniture and a good location to accommodate the system. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We have solved a problem of sending a host notification, this allows us to benefit from a better follow-up of the returns of our guests. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

It is really very easy to use and handles everything correctly. We use it every day without any problem to manage all visits. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

the only small problem is not being able to reprint the card from the kiosk Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Very easy to use and handles all business issues well Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

managing visitors and archiving all entry agreements. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you for taking time to write this review of Proxyclick! Happy to hear that you're finding it very easy to use and is helping you with your goals.

I am happy to pass along the reprinting from kiosk idea to our product team, and in the meantime if you have any other ideas or need assistance please reach out to us at support@proxyclick.com.

Thank you!

Ryan

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Proxyclick | Visitor Management System?

I had a query recently around some billing and thanks to their live chat my query was answered within minutes by a very helpful real-life person. We find ProxyClick really user friendly and customisable in our business so it's really good to know that their customer service matches their app. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

For the size of our business possibly clearer pricing structures on the website... but I am nit picking here. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We had a paper sign in book, and in a post GDPR world it's important that we protect our data as securely as possible. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Very happy to hear out team was able to help immediately to solve your questions, thank you for reaching out and for your patience!

Our pricing has changed recently, and if there's still any outstanding questions on pricing etc. please do not hesitate to reach out and we can connect you with a member of our sales team.

Happy holidays,

Ryan

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

ProxyClick allows us to create customized check-in workflows and print temporary badges for visitors. The solution is able to accomplish this with sleek, minimalist tablet kiosks and serves as a great tool for making first impressions to visitors. The best part of ProxyClick is how simple the solution is to manage. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Printers can be difficult to configure. We had trouble installing multiple badge printers in the same workspace. The system is designed to accept one printer as primary and take a secondary printer via a workaround. We had to use a beta version of the app to make the second printer function correctly. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

ProxyClick is a great tool for visitor management. It has a modern design that will assist you in creating a preferable first impression with visitors. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Our organization hosts large amounts of visitors simultaneously. Prior to implementing ProxyClick, we didn't have a great centralized way to see details on all our visitors. The process to create visitor badges was also less efficient and unable to keep pace with our visitor numbers. ProxyClick has solved both of these issues. We are now able to quickly print large amounts of visitor badges and our admins can easily understand which visitors are onsite. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you very much for this highly detailed review! We appreciate you taking the time to share the benefits you've experienced with Proxyclick, if you have time please reach out to Support@proxyclick.com in regards to the printing to see if there's an easier way.

Thanks again!

Ryan

NJ
IT admin
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Proxyclick | Visitor Management System?

The interface and the easily use of the software Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

We can't send two differents recipients to a visitors via Mail Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Very good support and integrations. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

The SSO and user provisionning Review collected by and hosted on G2.com.

Dennis E.
DE
Systems/Network Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Proxyclick | Visitor Management System?

Integration with microsoft teams, lets me see who is visiting. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

occasional email recipient issues, usually quickly sorted by support. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Has been real helpful during pandemic to make sure that visitors are properly greeted and processed. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Dennis,

Thanks so much for taking time to write this positive review, we're happy to hear we're helping you with greeting and processing your guests!

Best,

Ryan

NR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The feature we use the most is the email invite. I think reception appreciates this feature the most as they will always know when people or groups are coming. and The QR code check in feature is nice. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Not much to dislike but one feature that would be helpful especially in this Era is being able to give guests the ability to answer questions in advance. Maybe as part of the invite email.

We use the feature that has them sign a pdf before coming, but would make things much smoother especially with large groups if they could all answer questions days in advance. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We moved from a paper system to this digital one. We previously used a logbook with hundreds of pages but now reception/HR can look back and very easily view visits and people without much effort or sress.

Reception loves how everything is all in the dashboard she is always aware of when guests are showing up she is never caught off guard anymore. Says it is very easy to get the hang of and explain to incoming guests. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Nick,

Thank you for your very positive review! In regards to answering questions ahead of your meeting, please reach out to support@proxyclick.com with your interest to discuss with a member of our team, as we're looking into making this a reality with Proxyclick at this very moment.

Have a great week!

Ryan

Markus M.
MM
Member of Group IT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I have checked our user story against other apps. No application was able to fulfill all requirements from the start. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

The pricing model is not entirely transparent at first glance. You have to make a little effort to understand the price list and find all the features. But I managed to do that, and the support could have helped me anytime ;-) Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

If you are looking for a user friendly, complete and compliant solution, you should take your time and use the proxyclick test trail. My receptionists, the users and the visitors have attested me a very good user experience. More can't be expected of an actually, can it?

We will now test the solution at other locations. The multilingualism allows us to do this in other countries as well.

The online support is also very positive and fast! We have found solutions that show that proxyclick is also flexible.

Great! Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We converted the visitor management on paper to digital within hours, fulfilled the emergency requirements and, thanks to the good administration functions, the APP could go live very quickly.

As a result, we were able to quickly minimize the number of contacts in reception during Covid-19 times. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Markus,

Thank you for taking time to write out this wonderful and detailed review!

I'm sorry the pricing was difficult at first, but I'm glad to hear that our team was there to help you out with the different features that have helped your team quickl;y adjust to Covid-19.

If there's anything else we can help you with, please don't hesitate to reach out at support@proxyclick.com so our team can assist.

Thanks!

Ryan