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4.7 out of 5
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Proxyclick | Visitor Management System
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Peace of Mind
166 Proxyclick | Visitor Management System Reviews
4.6 out of 5
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Overall Review Sentiment for Proxyclick | Visitor Management System
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BC
Bien C.
IT Analyst
Mid-Market(51-1000 emp.)
What do you like best about Proxyclick | Visitor Management System?
The customer support via chat was very promt in responding to all of my issues. Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
so far I dont have as I am still new to proxyclick but I really love the way it was created. Very User Friendly. Review collected by and hosted on G2.com.
FL
Florence L.
Facility - Fleet - Security
Mid-Market(51-1000 emp.)
What do you like best about Proxyclick | Visitor Management System?
Paperless system, a lot of different options are available. it's the future
Helpdesk is there to help, very reactive. Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
A bit difficult to find my way in all the possibilities, but I found a lot of answer on the site. Also with the help of the helpcenter. So not a very negative point ! Review collected by and hosted on G2.com.
JJ
Jaimon J.
IT/OT Technical Business Partner
Enterprise(> 1000 emp.)
What do you like best about Proxyclick | Visitor Management System?
How it simplied all the check in's & Check Out's. And the covid form Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
Just the occasional updates, but necessary. Review collected by and hosted on G2.com.
MK
Marcus K.
Digital Officer
Enterprise(> 1000 emp.)
What do you like best about Proxyclick | Visitor Management System?
Nice looking UI even in the backend. Usually everything works smoothly. It's even easy to setup complicated check-in workflows. Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
To be honest, the price is high. Especially if you need some functions from the additional modules. Differently packed modules would be fine. Review collected by and hosted on G2.com.
AS
Verified User in Sports
Mid-Market(51-1000 emp.)
What do you like best about Proxyclick | Visitor Management System?
Settings are easy to set up and very user-friendly. Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
Setting location/address could be easier Review collected by and hosted on G2.com.
AC
Verified User in Consumer Services
Enterprise(> 1000 emp.)
What do you like best about Proxyclick | Visitor Management System?
Easy to use, works with ordinary iPads, easy management, and a great feature set. Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
In earlier days Proxyclick was very eager to develop features when you presented problems for them. Today it seems like the more standard support answer - unfortunately, we cannot do that or do not support that. Review collected by and hosted on G2.com.
BS
Brad S.
Director of IT and IS
Small-Business(50 or fewer emp.)
What do you like best about Proxyclick | Visitor Management System?
The best part of ProxyClick is the service that stands behind it. When I have an issue, emails are constantly going back and forth between myself and support. We are used to the typical: send support an email and wait and wait and wait for a response. With ProxyClick, its the opposite. They are so quick with responses, they are typically waiting on me! Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
(I want to preface this comment by saying that it is mostly aimed at Brother) We purchased a recommended printer (Brother VC-500W) and it has been nothing but trouble. We don't frequently have visitors, but without a doubt everytime we do, the printer is off. Then when it is on, its slow to print. Finally when its done printing, you have to manually tell the printer to cut the label (really?!). This makes the entire check in process tedious and time consuming. The ProxyClick app side is fast and easy to use. But when considering the check-in process as a whole, I've seen co-workers give up on checking people in due to the printer's lacking abilities.
I would love to see what a more recent recommended printer could do. Review collected by and hosted on G2.com.
PL
Per L.
IT infrastructure architect
Enterprise(> 1000 emp.)
What do you like best about Proxyclick | Visitor Management System?
It's cloud based, so no need to host anything locally except for the actual kiosks (iPads). All management is done through their website, which supports single sign-on and user provisioning from our IdP. Technical support is always only a live chat message away. Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
If there is a network outage on site, visitors will have to be logged with pen and paper. We've some times had issues with the badge printers, not printing with the correct aspect ratio, or in some cases not printing at all. These issues are always resolved fairly quickly with help of ProxyClick support. Review collected by and hosted on G2.com.
SB
Samuel B.
Mid-Market(51-1000 emp.)
What do you like best about Proxyclick | Visitor Management System?
Proxyclick are an absolute pleasure to communicate with, they take the time to fully understand and resolve any qualms or queries you may have and correspond with you accordingly. Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
The system is still in a slightly early stage which can be a hinderance in some cases but they do keep up with what problems their clients have and are very transparent about how they are being dealt with. Review collected by and hosted on G2.com.
AE
Verified User in Events Services
Small-Business(50 or fewer emp.)
What do you like best about Proxyclick | Visitor Management System?
Staff responsiveness and demoing are thorough Review collected by and hosted on G2.com.
What do you dislike about Proxyclick | Visitor Management System?
Nothing yet, I am still new to the system. I would like a better automated tutorial on how to use the site for check ins and imports as well as kiosk setup Review collected by and hosted on G2.com.
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