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Proxyclick | Visitor Management System Reviews & Product Details - Page 16

Proxyclick | Visitor Management System Overview

What is Proxyclick | Visitor Management System?

Proxyclick by Eptura enables leading companies to manage visitor, employee, and contractor flow across locations, while staying secure and compliant. The cloud-based solution offers unlimited usage per location, tailored smart flows, an unrivaled user experience, deep access control and software integrations, and advanced security, safety, and privacy features. It is supported by an international industry-leading customer success team.

Proxyclick | Visitor Management System Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

The web based software that manages visitors to your office, from invitation to checkout

How do you position yourself against your competitors?

We keep our focus razor-sharp: To build the best visitor management platform in the world for Enterprise-level companies. If you’re looking for software that grows with your needs and meets complex requirements, then you’re in the right place. Proxyclick is the only truly global visitor management system, with our tablet app welcoming visitors in 30+ languages and our dashboard available in 10+ languages. Our customer support has been described as “outstanding” (check our reviews!) and is available 24/7.

We are SOC 2 Type II compliant, which shows our commitment to protecting our clients’ data.


Seller Details
Seller
Eptura
Year Founded
2002
HQ Location
Atlanta, US
Twitter
@Epturawork
280 Twitter followers
LinkedIn® Page
www.linkedin.com
785 employees on LinkedIn®
Description

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With
5 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.


Stephanie P.
SP
Overview Provided by:

Recent Proxyclick | Visitor Management System Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"SMART AND SCALABLE VISITOR SOLUTION"
Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"The system bugs a lot, not all employees are uploads to the system."
That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day.
LL
Leona L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable and Easy Portal Interface"
Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Proxyclick | Visitor Management System Media

Proxyclick | Visitor Management System Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Proxyclick | Visitor Management System Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Proxyclick | Visitor Management System Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Proxyclick | Visitor Management System Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Proxyclick | Visitor Management System Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Proxyclick | Visitor Management System Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
Answer a few questions to help the Proxyclick | Visitor Management System community
Have you used Proxyclick | Visitor Management System before?
Yes

166 Proxyclick | Visitor Management System Reviews

4.6 out of 5
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Proxyclick | Visitor Management System Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Proxyclick | Visitor Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Proxyclick | Visitor Management System?

It is very easy and straight forward to use. very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I wish the send invite and send copy were bigger and more visible. A add to calendar options was available. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

I only use the product to register guests that come visit the office. Not sure of other features. Review collected by and hosted on G2.com.

Response from Rafal Rejzerewicz of Proxyclick | Visitor Management System

Hi Jennifer, Thank you so much for your positive review. It means a lot!

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Easy to use, previous guests are already on the system, automatic email received once guests arrive Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I do not currently have any negative feedback to give Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

I am not solving any business problems Review collected by and hosted on G2.com.

Response from Rafal Rejzerewicz of Proxyclick | Visitor Management System

Hi! Thank you very much for your review. We're glad you're enjoying it.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The website is easy to navigate and use. Visitor information is stored. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

the app has limited features, cannot edit a visit date/time once made. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

do your research on other apps and the functionality included. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

delays getting visitors/contractors on site through security Review collected by and hosted on G2.com.

Per L.
PL
Infrastructure Specialist
Computer & Network Security
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The portal for configuring our check-in iPads is really nice and easy to work with. It's also very great that we can use SAML2 to sign in and provision users, so we don't need to expose our AD to "the scary internet". Also the fact that it's quick and easy to get support through their web chat is a huge plus, in those rare cases when it's been needed. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

The lack of support for generating guest wifi passwords for Aerohive is the only thing negative for us right now. That's more or less the only thing missing for us. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We of course always need to keep track of who's in the building, for obvious reasons. ProxyClick makes that easy with a centralised management interface, and the fact that the sign-in endpoints are simple iPads makes them easy to replace if they break or wear out. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The ease of use, the ability to save people and how quickly I get notified when my guests show up. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Everything seems to be great, I cant really complain. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

When I have guests arrive or scheduled to come into the office. Review collected by and hosted on G2.com.

Response from Rafal Rejzerewicz of Proxyclick | Visitor Management System

Hello, Thank you very much for your positive review!

Verified User in Hospitality
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I like that I am able to save reoccurring guests and that they are searchable in the system. Saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

There is nothing I dislike from Proxyclick. Keep up the good work! Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Ease, and everything from multiple employees are in one system and accessible by every one. Review collected by and hosted on G2.com.

René V.
RV
Company Owner
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The look & view of the application, it displays a professional aspect of the organisation to their visitors.

safety and privacy is a big aspect of the company and it reflects perfectly to the guests that enters oure building since the use of Proxyclick. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

the applications is currently only available on iPad/Apple, would love to see a Android app for Proxyclick as well. as i understand this will be possible before the end of 2017. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Great product to manage ur visits, hear lots and lots of positive feedback from users in multiple companys, i truely recommend using the free trial is not convinced.

Especially company's that want a professional way of treating their costumers with a warm welcome have a great tool in hands. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Privacy for all visitors (no paper version of the sign in book any more), safety in terms of 'know who's inside' with a fancy app in case of enmergency.

reduces lots of work presure for the receptionist and gives more time to have a personal thouch to oure visitors. Review collected by and hosted on G2.com.

Jason W.
JW
Critical Facility Building Engineer
Real Estate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Very easy to use. Really allows us to control who is in the building and when. This also speeds up the check in process and keeps the line down in security. As soon as I enter a visitor in to the system, the iPad kiosks receive the information, allowing the visitor to check in without hesitation. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Nothing at the moment. We have never had an issue with proxyclick. It has been 100% reliable. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Just use it. If you are in the need, the ease of this program and its features are un matched. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We use this to identify escorted and unescorted visitors for our facility. This speeds up the time it take security to process and allow visitors to enter, also notifying us when someone arrives. We have control and confirmation of all visitors Review collected by and hosted on G2.com.

Verified User in Investment Management
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I like the recurring and party add functions, plus the ability to add in comments, timing, and emails. Good way to track. There are functions to add groups, individuals and track who is coming on what day, along with the person responsible for signing them in at the desk (contacts to our phone and desk phones in case they need to call us). The emails about when people checked in as well as the ability to tell the desk that we are coming in 5/10/15/ignore minutes is great. Overall have been good at adding features that I want to have (making it easier) and hopefully continues along that line for other users. Tying into the ipad is nice to match the overall decor of the building, too. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Can't wait to get a Corporate-approved mobile application to better use this on the fly across the site if I'm not at my desk to enter in the detail. More detailed reporting for any user (not just admins). At the moment not tied to our compliance systems but definitely possible to do so going forward. Would also like to see more development around the engine where they are pulling from past visitors - it doesn't always find people I entered in from prior visits very well. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Make sure you coordinate with uploading your information and tying into your system. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Tracking of users and visitors. Compliance reporting ties into this. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I can set up check in for guests ahead of time, so once I am busy with my workday, I do not have to do anything but wait for them to arrive - and I even get notifications that they are in the building. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

We now have a multiple building campus, and have to select which building we will host our guests in - if we want to take them across the street to another building, we are really supposed to fill this form out twice - it would be nice to have the option to select "all buildings" so that there is a seamless experience Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Keeping track of guests for security reasons and managing check in from our desks - instead of at reception. It is great to use from my desk and even ahead of time. Review collected by and hosted on G2.com.