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Proxyclick | Visitor Management System Reviews & Product Details - Page 15

Proxyclick | Visitor Management System Overview

What is Proxyclick | Visitor Management System?

Proxyclick by Eptura enables leading companies to manage visitor, employee, and contractor flow across locations, while staying secure and compliant. The cloud-based solution offers unlimited usage per location, tailored smart flows, an unrivaled user experience, deep access control and software integrations, and advanced security, safety, and privacy features. It is supported by an international industry-leading customer success team.

Proxyclick | Visitor Management System Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

The web based software that manages visitors to your office, from invitation to checkout

How do you position yourself against your competitors?

We keep our focus razor-sharp: To build the best visitor management platform in the world for Enterprise-level companies. If you’re looking for software that grows with your needs and meets complex requirements, then you’re in the right place. Proxyclick is the only truly global visitor management system, with our tablet app welcoming visitors in 30+ languages and our dashboard available in 10+ languages. Our customer support has been described as “outstanding” (check our reviews!) and is available 24/7.

We are SOC 2 Type II compliant, which shows our commitment to protecting our clients’ data.


Seller Details
Seller
Eptura
Year Founded
2002
HQ Location
Atlanta, US
Twitter
@Epturawork
280 Twitter followers
LinkedIn® Page
www.linkedin.com
785 employees on LinkedIn®
Description

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With
5 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.


Stephanie P.
SP
Overview Provided by:

Recent Proxyclick | Visitor Management System Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"SMART AND SCALABLE VISITOR SOLUTION"
Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"The system bugs a lot, not all employees are uploads to the system."
That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day.
LL
Leona L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable and Easy Portal Interface"
Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Proxyclick | Visitor Management System Media

Proxyclick | Visitor Management System Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Proxyclick | Visitor Management System Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Proxyclick | Visitor Management System Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Proxyclick | Visitor Management System Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Proxyclick | Visitor Management System Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Proxyclick | Visitor Management System Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
Answer a few questions to help the Proxyclick | Visitor Management System community
Have you used Proxyclick | Visitor Management System before?
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166 Proxyclick | Visitor Management System Reviews

4.6 out of 5
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Proxyclick | Visitor Management System Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Proxyclick | Visitor Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Automotive
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Attention to detail matters, and Proxyclick's developers obviously get this. The details add up. For example, if the sign-in iPad is inactive for half a minute, it reverts to the original screen, but only after displaying an unobtrusive countdown in the corner to make it clear what's about to happen. Or on the administration webpage when viewing a list of visitors I mouse over the "checked-in" status of a visitor and "Check out" rolls into view, making it clear that I can manually check out a visitor myself simply by clicking. Not only are these nice touches visually appealing, they make the product intuitive. I've always admired Apple's products in that there is no need to even write a user manual. Proxyclick is a lot like that, both from the end user side and from the administrative side. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Printing visitor badges is complicated when AirPrint is not an option for any reason. LDAP integration also appears to be tricky to implement, but I have not actually attempted it yet. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Buy the recommended hardware. I had been using old iPad 2 units and the software kept crashing. When I upgraded to new 2017/2018 iPads it worked flawlessly. Also, the recommended Bouncepad brand stands are worth the money. They're expensive but look and function great in a busy lobby environment. Lobbies are all about first impressions so don't cheap out on the iPad stand.

Jump in! The support documentation is good and the support staff is incredibly responsive to questions. (I mean "incredibly" in the true sense; it's hard to believe that they can be so responsive and patient in a one-on-one way nowadays.) Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Visitors sign in and are presented with our visitor polices on the screen and his/her signature is captured and stored for future retrieval, if needed. The policies can be updated easily by the responsible party. Mostly the system allows us to have an easy way to reference who is in the building if there is an emergency, and allows us to contact the visitors via mobile phone very easily. Review collected by and hosted on G2.com.

Response from Rafal Rejzerewicz of Proxyclick | Visitor Management System

Hello! Thank you very much for such a long review. This really means a lot to the whole Proxyclick team. Yes, attention to detail is crucial for our product and development team. We're working hard to make the app better and make our client's lives easier. Keep enjoying the system and let us know if you need help with anything. Thanks!

TN
Office Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Easy adding new visitor, easy Managing of rights for colleagues, multilocations possibility, badge customazing, i like the notification System and the look it have. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

no possibility to add parking places !!! Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

we have encrease the Speed and professionality from guests Registration. Proxy send automatic Messages to the Host by checking in so Front Office can dedicate time to something else than to try to arrive the Host. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

Support is friendly and helpful. Due to our complex setup; we had to use support a lot; and they were always friendly and helpful. Support enginners exchanged about the case and there was always someone available to follow up. They are also open to suggestion for future release. Despite the "simple" interface; the product is very complex behind the hood but easy to use. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Some issues takes time to be solved... We had to go back after support. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Under the ease of usage, lies a very complex software with many options.

Product is easy to use and is matching very complex organisation with hudge requirements. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Proxyclick was the easy solution with no development to go away fast from our custom house build system. Review collected by and hosted on G2.com.

Response from Rafal Rejzerewicz of Proxyclick | Visitor Management System

Hello, Thank you for your valuable comment. Yes, the service looks really simple on the surface, but it has many advanced functionalities when you dig under the hood. We hope you'll keep enjoying it. If you have any questions, please get in touch.

EB
Office Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The ease of issuing gate passes to visitors. I also LOVE the option to create an address book for recurring visitors. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Not being able to change the email address once the pass has been sent. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Maximizing time with the stored names of past visitors. No need to scramble to look for names or an email address. Review collected by and hosted on G2.com.

BE
Interior Design Reviewer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The ease of adding guests is smooth and seamless. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I wish I could log people in one big group at the same visit time instead of individually inputing them. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Networking is planned much better. Review collected by and hosted on G2.com.

MP
Receptionist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

That it remembers people who have been here before and that it takes less than 30 sec to sign in. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Very rarely it's hard to sign out because the persons name won't pop up, but once I close the app out and reopen it, it works. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Definitely recommend getting it!! Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

No problems, and benefit it knowing who we have in the building and who they are seeing. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

I love how easy it is to use Proxy Click. Very intuitive and user friendly - no training required! Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

There isn't anything I dislike so far since I have been using this service/product. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Very simple to use and no training required! Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Ease of use for employees to add guests (business or personal) that are coming to visit. Also great as you can create a group visit too, so this is much quicker for larger groups. Review collected by and hosted on G2.com.

Response from Rafal Rejzerewicz of Proxyclick | Visitor Management System

Hello and thank you so much for the positive review. Yes, the system is really intuitive and easy to use. Many of our clients mention that. Keep enjoying it!

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The ease of using the system, visitors love it, and always comment on its ease of use and how well laid out and flawless the signing in process is.

Staff comment on the ease of booking a visitor in compared to our old system. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

It would be nice to have multiple sites sharing a package as we have a few very small offices which would not make use of the full 250 visits a month included with the medium package. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Prior to Proxyclick we had a very aged Windows 8 visitor system, it hardly ever worked as it should and we found it extremely difficult to pre-book visitors in, it has also helped us towards being GDPR compliant. Review collected by and hosted on G2.com.

Response from Rafal Rejzerewicz of Proxyclick | Visitor Management System

Hello, Thank you so much for your review. We are happy that you enjoy our app.

Verified User in Recreational Facilities and Services
UR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

I love how Proxy click lets me know via my phone that a guest is checking in. I'm always one step ahead and never caught off guard that I have a guest checking in at work. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

IN the upper left corner the auto setting is my Singapore office and I one invited a friend to that office for lunch instead of PDX we both laughed and though that would have been a great trip for lunch. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

It's a great product and really easy to use Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Managing my time when it comes to outside guests visiting. Review collected by and hosted on G2.com.

Response from Rafal Rejzerewicz of Proxyclick | Visitor Management System

Hi, Thank you so much for your positive review. Yes, the text notification is among the favorite features for our clients. It makes the whole experience so much more modern and enjoyable. Cheers!

Verified User in Industrial Automation
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

It's very simple to use and rather fast. I never have any problems with a slow system and it's very easy to learn Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

If you lose your password, it's a lofty process to get a new one. I always need to contact somebody Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

primarily it's a quick communication tool between operations and our technical services. It makes maintenance overview very easily accessible Review collected by and hosted on G2.com.