Attention to detail matters, and Proxyclick's developers obviously get this. The details add up. For example, if the sign-in iPad is inactive for half a minute, it reverts to the original screen, but only after displaying an unobtrusive countdown in the corner to make it clear what's about to happen. Or on the administration webpage when viewing a list of visitors I mouse over the "checked-in" status of a visitor and "Check out" rolls into view, making it clear that I can manually check out a visitor myself simply by clicking. Not only are these nice touches visually appealing, they make the product intuitive. I've always admired Apple's products in that there is no need to even write a user manual. Proxyclick is a lot like that, both from the end user side and from the administrative side. Review collected by and hosted on G2.com.
Printing visitor badges is complicated when AirPrint is not an option for any reason. LDAP integration also appears to be tricky to implement, but I have not actually attempted it yet. Review collected by and hosted on G2.com.
Easy adding new visitor, easy Managing of rights for colleagues, multilocations possibility, badge customazing, i like the notification System and the look it have. Review collected by and hosted on G2.com.
no possibility to add parking places !!! Review collected by and hosted on G2.com.
Support is friendly and helpful. Due to our complex setup; we had to use support a lot; and they were always friendly and helpful. Support enginners exchanged about the case and there was always someone available to follow up. They are also open to suggestion for future release. Despite the "simple" interface; the product is very complex behind the hood but easy to use. Review collected by and hosted on G2.com.
Some issues takes time to be solved... We had to go back after support. Review collected by and hosted on G2.com.
The ease of issuing gate passes to visitors. I also LOVE the option to create an address book for recurring visitors. Review collected by and hosted on G2.com.
Not being able to change the email address once the pass has been sent. Review collected by and hosted on G2.com.
The ease of adding guests is smooth and seamless. Review collected by and hosted on G2.com.
I wish I could log people in one big group at the same visit time instead of individually inputing them. Review collected by and hosted on G2.com.
That it remembers people who have been here before and that it takes less than 30 sec to sign in. Review collected by and hosted on G2.com.
Very rarely it's hard to sign out because the persons name won't pop up, but once I close the app out and reopen it, it works. Review collected by and hosted on G2.com.
I love how easy it is to use Proxy Click. Very intuitive and user friendly - no training required! Review collected by and hosted on G2.com.
There isn't anything I dislike so far since I have been using this service/product. Review collected by and hosted on G2.com.
The ease of using the system, visitors love it, and always comment on its ease of use and how well laid out and flawless the signing in process is.
Staff comment on the ease of booking a visitor in compared to our old system. Review collected by and hosted on G2.com.
It would be nice to have multiple sites sharing a package as we have a few very small offices which would not make use of the full 250 visits a month included with the medium package. Review collected by and hosted on G2.com.
I love how Proxy click lets me know via my phone that a guest is checking in. I'm always one step ahead and never caught off guard that I have a guest checking in at work. Review collected by and hosted on G2.com.
IN the upper left corner the auto setting is my Singapore office and I one invited a friend to that office for lunch instead of PDX we both laughed and though that would have been a great trip for lunch. Review collected by and hosted on G2.com.
It's very simple to use and rather fast. I never have any problems with a slow system and it's very easy to learn Review collected by and hosted on G2.com.
If you lose your password, it's a lofty process to get a new one. I always need to contact somebody Review collected by and hosted on G2.com.