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Proxyclick | Visitor Management System Reviews & Product Details - Page 11

Proxyclick | Visitor Management System Overview

What is Proxyclick | Visitor Management System?

Proxyclick by Eptura enables leading companies to manage visitor, employee, and contractor flow across locations, while staying secure and compliant. The cloud-based solution offers unlimited usage per location, tailored smart flows, an unrivaled user experience, deep access control and software integrations, and advanced security, safety, and privacy features. It is supported by an international industry-leading customer success team.

Proxyclick | Visitor Management System Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

The web based software that manages visitors to your office, from invitation to checkout

How do you position yourself against your competitors?

We keep our focus razor-sharp: To build the best visitor management platform in the world for Enterprise-level companies. If you’re looking for software that grows with your needs and meets complex requirements, then you’re in the right place. Proxyclick is the only truly global visitor management system, with our tablet app welcoming visitors in 30+ languages and our dashboard available in 10+ languages. Our customer support has been described as “outstanding” (check our reviews!) and is available 24/7.

We are SOC 2 Type II compliant, which shows our commitment to protecting our clients’ data.


Seller Details
Seller
Eptura
Year Founded
2002
HQ Location
Atlanta, US
Twitter
@Epturawork
280 Twitter followers
LinkedIn® Page
www.linkedin.com
785 employees on LinkedIn®
Description

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to thrive. With
5 million users across 115 countries, we are trusted by the world’s leading companies, including 45% of Fortune 500 brands, to realize a better future at work.


Stephanie P.
SP
Overview Provided by:

Recent Proxyclick | Visitor Management System Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"SMART AND SCALABLE VISITOR SOLUTION"
Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"The system bugs a lot, not all employees are uploads to the system."
That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day.
LL
Leona L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable and Easy Portal Interface"
Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Proxyclick | Visitor Management System Media

Proxyclick | Visitor Management System Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Proxyclick | Visitor Management System Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Proxyclick | Visitor Management System Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Proxyclick | Visitor Management System Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Proxyclick | Visitor Management System Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Proxyclick | Visitor Management System Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
Answer a few questions to help the Proxyclick | Visitor Management System community
Have you used Proxyclick | Visitor Management System before?
Yes

166 Proxyclick | Visitor Management System Reviews

4.6 out of 5
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Proxyclick | Visitor Management System Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Proxyclick | Visitor Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

Even though we use the free version the support has been excellent. We like the ability to see all activity through a web site, including being able to amend visitor details, e.g. if they select the wrong host we can easily fix that. It is very easy to add hosts, i.e. all staff, and we get full details of each visitor including a photo. The legal disclaimer is easy to amend, as is the front screen that is representative of our group of companies. There are plenty of other features that are too numerable to mention. No other software seemed to offer the feature set or ease of use, especially for the price. And they also 'phoned me during the trial period to make sure that I was getting on just fine with the software. Amazing pre-sales service! Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Nothing major to complain about, but only very minor things, such as the Sign In and Sign Out buttons on the home screen could be ever so slightly more obvious. But nothing at all off-putting. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

We evaluated a number of other options and Proxyclick was easily the best. Pre-sales support was excellent. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We can easily manage business visitors to our office with full visibility of who is on site, when they have visited including full historical details, and how often members of staff meet with visitors. This can easily be done via a web portal. Review collected by and hosted on G2.com.

Verified User in Design
AD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Not having to call each and everyone of my colleagues whenever they receive visitors.

Being able to upload visitor names on the system prior their arrival as they feel welcomed and expected when they type their names. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Proxyclick responses times should be shorter whenever something goes wrong on their side. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Make sure they're considered if you are thinking about upgrading your visitor experience. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Registration times are drastically reduced. Therefore, smoother running of the front desk.

Guest alerts can also be received on mobile phones if preferred. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you for taking time to review Proxyclick! I apologize for any longer waits than expected, if you're experiencing this issue or any other issues at the moment please feel free to reach out so that we can help you as soon as possible.

We're very happy to hear otherwise that Proxyclick is meeting your expectations and goals towards a welcoming guest experience!

Cheers,

Ryan

SP
Finance Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Proxyclick | Visitor Management System?

The easy way to manage and settle appointments Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

nothing because i am just started to use it a few months ago. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

very helpful tool to organize agendas, settle apointtments and meetings. It keeps comunicated all the parties. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Organize agendas and keep your invitations informed about the location, timing. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi Sebastian,

Glad to hear everything is going well and Proxyclick is helping you improve the efficiency of your meetings! If you have any questions as always, feel free to reach out via the chat bubble in your dashboard.

François-Xavier N.
FN
IT Support for Validation team at UCB Pharma
Pharmaceuticals
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Proxyclick solution is straight-forward and easy to use. Everything is well designed, from the meeting planner interface to the visitor welcoming interface on mobile devices. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

I don't have any particular grief against the system, it is easily usable even for less tech friendly end users. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Proxyclick is offering to our visitors a premium welcome solution. This is the first face of our company and offering a professional approach is mandatory. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

The visitor has the ability to register at the window. This gives us the opportunity to screen the visitor for the reason of the visit. The final check in for the visitor is completed once their ID is verified. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Took some time to get used to and the program did freeze up from time to time at first but it is running much smoother now. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We are able to organize the door the drivers are in, once they are checked out we know that door is available for the next driver. We use this program to know who is in the building at all times. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Proxyclick | Visitor Management System?

It's very easy to set up, the import of users is set up using a nice template, all the features are easy to find and the customization was simple to set up. Any questions I had were quickly answered by their live support. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

My only dislike is the inability to restrict certain hosts to certain kiosks. It's not a big issue but if the feature was added it would be fantastic. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

We are solving an issue regarding appointments for our multi-floor building. This helps us easily manage appointments and deliveries on a floor by floor basis. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

save visitor info, variable valid categories pre-generated, Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

account management managed by administrator instead of self managed...cannot manage notifications. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

scheduling and managing visitations. Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you for taking time to provide this review of Proxyclick! I'm glad Proxyclick is helping you with managing your visitor information and making it simple with pre-generated categories. I understand you have an admin that is controlling notifications on the account, would this include your own notifications?

In the upper right corner of your dashboard is your profile where you can access your own notifications.

If there's anything else we can help with please don't hesitate to contact us directly.

Thank you!

Ryan

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

layout da interface, e configuração simples da ompressoras Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

gestão de usuários no painel é confusa e não amigavel Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Não sei havaliar Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

gestão de convidados, estou perdendo pois não há integração com Google calendar para reserva de salas Review collected by and hosted on G2.com.

Response from Ryan Koch of Proxyclick | Visitor Management System

Hi there,

Thank you very much for taking the time to provide this feedback on your experience with Proxyclick!

I'm sorry to hear that the interface can be confusing, if you're interested in working with our team on those details please feel free to reach us at support@proxyclick.com when you have a moment.

For google calendar, we do have our calendar integration that if you add meeting@proxyclick.com to the invitees, should be able to create a meeting for you in Proxyclick. See more here: https://www.proxyclick.com/en-gb/features/calendar-integration

Cheers,

Ryan

Connor K.
CK
Sales And Marketing administrator
Mechanical or Industrial Engineering
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

What i like about Proxyclick, is its simple and efficient to use. it allows us to concentrate on our work without having to worry about our reception. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

i cannot think of anything that i dislike about Proxyclick Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

we have solved the need for a receptionist, which means that my role can be solely directed at looking after the sales team instead of having to divide my attention between the team and the reception. Review collected by and hosted on G2.com.

Ray N.
RN
I.T. & Systems
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Proxyclick | Visitor Management System?

Visitor App and the management portal. We have around 25 users on this platform. Customers love it too! They think the badge making process is brilliant. Review collected by and hosted on G2.com.

What do you dislike about Proxyclick | Visitor Management System?

Not much printing to separate printers could be made easier. Review collected by and hosted on G2.com.

Recommendations to others considering Proxyclick | Visitor Management System:

Get the Evolis Primacy Badge Printer. Review collected by and hosted on G2.com.

What problems is Proxyclick | Visitor Management System solving and how is that benefiting you?

Great booking in tool on the iPad 12.9" Pro we have two of them. One in our new reception area and one near the employee entrance for contractors and visitors. Review collected by and hosted on G2.com.