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Protected Harbor Reviews & Provider Details

Protected Harbor Overview

What is Protected Harbor?

Protected Harbor is a family-owned, managed IT service partner for companies and organizations throughout the tri-state. We take responsibility for the technology and applications that keep your business moving forward. We turn IT into a competitive advantage by eliminating outages, speeding up systems, improving productivity, and lowering costs. Protected Harbor has covered everything from IT support, remote workforce solutions, and IT infrastructure to cloud migration, VoIP phone systems, and data center hosting. We pride ourselves on our customer’s happiness. That’s why we ensure our 24/7/365 customer service is second to none. Whenever you need us, we’re always here. Got a problem at 2:00 am? A live person will be there to answer your call and resolve the issue before sun-up. Our approach to customer service goes beyond just solving problems and closing tickets. We aim to connect on a human level, getting to know you and your business so we can function like an extension of your team. That is why over 90% of our business comes from client referrals, and we have a 98% customer retention rate. Protected Harbor is the last I.T. company you will ever have to hire.

Protected Harbor Details
Languages Supported
English, Spanish
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Provider Description

Protected Harbor provides technology stability and durability for organizations, allowing desktops, data centers, and applications to operate flawlessly. We design and implement a Technology Improvement Plan (TIP), that resolves issues and includes industry best practices. The TIP includes protection with our unique Application Outage Avoidance (AOA) technology and support from our live 7x24 Support Resolution Team. We resolve issues before they become problems allowing companies not to be concerned about technology. We turn technology back into a benefit, not a cost center or a distraction.


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Marcela H.
MH
Overview Provided by:
Business Development Manager at Protected Harbor

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