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90 Prospect CRM Reviews
Overall Review Sentiment for Prospect CRM
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Prospect CRM is a game-changer when it comes to managing customer relationships and sales processes. I have tried various CRM solutions over the years, but Prospect CRM stands out as one of the best I have come across. Its robust features, user-friendly interface, and exceptional customer support have made a significant impact on our sales team's productivity and overall business growth Review collected by and hosted on G2.com.
Prospect CRM's limited customization options can hinder tailored adaptations. Users might face a learning curve for advanced features, especially if they are new to CRM systems. While it integrates with common business tools, there may be limitations in terms of compatibility with less popular or niche applications. Review collected by and hosted on G2.com.
Very easy to integrate with our existing system and training and support have been excellent throughout. Review collected by and hosted on G2.com.
Report writing can be complex but there is always help on hand via the Chat page or additional training sessions. Review collected by and hosted on G2.com.
It is good the fact that it links to other softwares like an erp system or website. It saves a lot of time when it comes to making products live on the website, adding content or digital assets. Review collected by and hosted on G2.com.
Sometimes it is slow, when generating reports that include a lot of data... Review collected by and hosted on G2.com.
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CRM aspects are very strong. Customer report writing and bulk updating of data is an excellent tool. Product details section holds more information than most CRMs, possibly due to the CMS side of it though. Review collected by and hosted on G2.com.
The CMS feels like it is stuck in the past and desperately needs updating or at least opened up to more (native) integrations with purpose-built CMS and e-commerce systems. Review collected by and hosted on G2.com.
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Great integration with Dear systems
access to RFM analysis (technique for segmenting customers by their spend pattern) - providews powerfull insights
easy to download data and reports
You can leave notes and do follow-ups
User-friendly
it is the CRM that does not mess with encoding!!! We use French chararcters and exporting data is always a nightmare. Prospect exports everything correctly which is amazing Review collected by and hosted on G2.com.
creating dropdown lists and categories might be confusing Review collected by and hosted on G2.com.
Its Helps in Maintaining my customer's data in one portal, Managing leads and opportunities.. a Personalised protal for leads to follow up and other tools which helps in achieving sales. Review collected by and hosted on G2.com.
sometimes the portal is slow and needs improvement.. It also needs some more transperancy on data and more tools required.. Review collected by and hosted on G2.com.
How the system integrates with exchequer, the ability to view information held within the dashboard, and how easy it is to amend the standard documents/templates. Operators also find the product upselling feature a great help too. Review collected by and hosted on G2.com.
Nothing really to dislike, the system delivers all we need for a cloud-based CRM to deliver Review collected by and hosted on G2.com.
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There is so much but the biggest thing would be the way it works to not only track new customers but how it tracks existing customers and prompted to follow-up and shows if they are trending up or down in sales. Review collected by and hosted on G2.com.
With the huge amount of customization, it has a bit of a steep setup learning curve. It's also a little costly if four users are not required Review collected by and hosted on G2.com.
I love how user-friendly Prospect CRM is for all my CRM needs. Review collected by and hosted on G2.com.
I am still navigating it, but as of right now there isn't anything to dislike. Review collected by and hosted on G2.com.