39 ProShop Reviews
Overall Review Sentiment for ProShop
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All the data in one place. The entire workflow, from estimating to invoicing, is a fluid process. Tracking all inputs and user edits along the way. The easiest way to process an order is the correct way - no temptation to take shortcuts.
Cloud computing is underrated in small businesses. ProShop makes good use of the cloud to provide data at your fingertips anywhere in the world.
The live time tracking on the shop floor and linked "paper trail" for QMS conformance are extremely valuable features.
Whenever I wonder if ProShop can do this or that - the answer is YES! Review collected by and hosted on G2.com.
The downside for a small business is that the many user roles will need to be combined, so employees are multiple responsibilities.
eg. Sales, Estimating, Quoting, and Purchasing may be the same person - To master all of the ProShop features for all of these roles is unrealistic or at least will take a long time.
A major benefit of such a comprehensive ERP is that it will prevent mistakes and omissions if used correctly.
Multi-role employees are likelier to make mistakes, but small businesses cannot always employ more office staff to manage the data and checking processes. Review collected by and hosted on G2.com.
Spooling up ProShop was a fairly pain-free exercise with a great deal of customer support from the implementation team. It integrates well with the shop floor staff and ties all the aspects of manufacturing (BOM, ERP, QMS, AS9100 etc) together simply. Review collected by and hosted on G2.com.
Lack of real integration with accounting software and reporting (SQL, PowerBI). Review collected by and hosted on G2.com.
I highly recommend ProShop for any machining business that needs to streamline its estimating and quoting process. The software has saved me a significant amount of time by automating many tedious tasks associated with creating Estimates and Quotes and sending them to customers. The interface is user-friendly and easy to navigate, and the built-in templates make it simple to create professional-looking quotes. The software also allows me to easily track the status of my quotes and see which ones have been accepted or declined.
I have been extremely impressed with ProShop's ability to manage our Quality Management System. The software has a variety of built-in tools and features that have greatly streamlined our processes and helped us to maintain compliance with ISO 9001:2015 and AS9100D.
One of the things that I appreciate most about ProShop is its ability to document and track all of our quality-related activities, such as training, inspection equipment status, material certs, audits and inspection reports. This has made it much easier for us to demonstrate compliance to regulatory bodies and customers. The software also allows us to easily create and track corrective and preventive actions, which has helped us to quickly resolve any issues that arise.
The software also allows us to easily generate reports and track metrics related to our quality management system, which has helped us to identify areas for improvement and measure our progress over time. The software is user-friendly and easy to navigate, making it simple for all our team members to access and use.
Overall, ProShop has been an invaluable tool for our business and has helped us to effectively manage our Quality Management System. I would highly recommend it to any machine shop looking for a comprehensive and user-friendly solution for managing their work flow and quality processes. Review collected by and hosted on G2.com.
I have been using ProShop software for some time now, but I have been disappointed by its lack of customization options for labels. The software has a set of pre-defined labels that cannot be altered to meet the specific needs of my customers. This has caused some issues for me as I have had to manually create labels for my customers that do not match the pre-defined options in the software.
Additionally, the software is not very flexible when it comes to creating custom labels for individual customers, which has made it difficult for me to provide a consistent and polished service to my customers. I feel like when we put all the info into the system we should be able to get all that info out to make it match the product we send to our customers.
Overall, while ProShop software has many useful features, its lack of customization options for labels is a major drawback that has caused problems for my business. Review collected by and hosted on G2.com.
The elegance. The completeness. The support. The professionalism. The fact that it works as intended. The ease of use is my favorite feature because I have deep experience with STOP ALL PRODUCTION ERP systems and implementing and using ProShop was so easy in comparison. Review collected by and hosted on G2.com.
The CRM side of the quoting is not 100% built out. But then again, it's not a CRM, it's an ERP with a kinda/sorta CRM built in. I'd like to see a way to remind me to follow up on quotes. Review collected by and hosted on G2.com.
One of the key features is that the software is cloud-based which will enable the user to be anywhere in the world and have access to the system. Another great feature is the software has multiple different hyperlinks that quickly take you to the proper location you are looking for; Whether it's tooling, hand gages, or even blueprints, the accessibility points are endless throughout the software. The system is very user-friendly, and you always have easy access to their help guide on every page. Review collected by and hosted on G2.com.
Being able to only upload one file at a time in the "holding tank" can be cumbersome at times, so in the future, the addition of uploading multiple files to one location at once would be helpful. Even though there are default templates for inspection documents built into ProShop, it would be nice to have the ability to edit the forms and create your own if need be. Review collected by and hosted on G2.com.
ProShop is a highly efficient and reliable ERP system designed for machine shops. It makes it easy for everyone to access the information they need on the shop floor, promotes a paperless environment, and has an impressive support team who are always quick to respond to any questions or issues. It also has the added benefit of being cloud-based and web-based, making it accessible from anywhere. Review collected by and hosted on G2.com.
ProShop's user interface is in need of an update, but it remains functional and easy to navigate. The query system is not as advanced or user-friendly as others I've used, but it gets the job done. ProShop lacks certain tools for inventory management that I'd like to see from an ERP system. Review collected by and hosted on G2.com.
The software is powerful and intuitive. There is plenty of flexibility to accommodate changes in workflow or unanticipated events. All of the search functions are efficient. We have absolutely no paper in the shop and never lose anything. Everyone in the shop has access to up-to-date files from every workstation. The software capably bookends all of our work, from estimates and quoting, order entry, job execution and outside processing, inspection, and invoicing. I have never written a review for anything online, but ProShop is so good, and their team so supportive that they deserve a few minutes of my time for the recognition. Review collected by and hosted on G2.com.
With all things sophisticated and capable, some experience and learning is required. My advice is to start with the modules that will have the biggest impact and keep adding capabilities over time. The behaviors all very consistent so once you get familiar the learning really accelerates. Review collected by and hosted on G2.com.
I love the web-based interface that is so user-friendly and customizable. The way it tracks and handles all aspects of the process from quote to packing list is the best I have ever seen. Review collected by and hosted on G2.com.
My only insignificant issue is my fault in that I am Red/Green color blind and some of the colors they use blend in together and are hard for me to tell them apart. Review collected by and hosted on G2.com.
When we conduct our external audits with either a customer or the governing body of our certifications, they are so impressed with the Pro Shop ERP system and its ability to easily hyperlink and connect every part of data and traceability. Review collected by and hosted on G2.com.
Not that I dislike, it is just not understanding the queries yet Review collected by and hosted on G2.com.
Every single module is interconnected. Estimating, Order Entry, Quality, Training, Maintenance. It's all at your fingertips. Anywhere in the shop! Review collected by and hosted on G2.com.
There are no downsides to using Proshop. You are missing out if you don't. We evaluated it for a year and think about what we could have done if we had made the decision sooner! Review collected by and hosted on G2.com.
