ProdCamp Pros and Cons

Our customers have been asking for a changelog, a list of in progress features, and a way to request and vote for new features. Not only does it do all that, but it also provides the ability to secure all that information behind their super simple and sleek SSO ability. Oh, and did I mention they integrate with JIRA and Slack, have NPS capabilities, and so much more! Their documentation and tech support are very detailed yet easy to understand. And best of all, their response times via their chat widget is extremely quick -- and they work closely with their users to ensure all issues are addressed. Review collected by and hosted on G2.com.

While the software could theoretically replace most of the capabilities of JIRA, the speed speed for loading some pages can use some work. Otherwise, the software is in many ways perfect! Review collected by and hosted on G2.com.

I recently had the opportunity to try Prodcamp, a software that has greatly facilitated our customer care team's process of collecting and processing customer feedback. I am delighted with its functionality and the results it has allowed us to achieve.

Prodcamp has a user-friendly interface. Its intuitive and ergonomic design allowed us to familiarize ourselves with its features quickly

The best feature is its ability to centralize all customer feedback information. It enables us to consolidate customer comments and requests from various sources.

I want to highlight how Prodcamp dramatically facilitates the daily prioritization of product improvements. It makes it easier for our team to identify the most impactful areas for enhancement. Review collected by and hosted on G2.com.

Nothing at the moment, but we know that the Prodcamp team will be able to listen and react if necessary! Review collected by and hosted on G2.com.

I using ProdCamp already for 4 years and I had no issues with it at all, the product is also continously developed and new features are added. Review collected by and hosted on G2.com.

Im not sure, what can I say, it just do the job and I can't see any downsides. Review collected by and hosted on G2.com.

My experience with ProdCamp's customer support has been nothing short of exceptional. Their team is consistently prompt and responsive, demonstrating an admirable capacity for swiftly addressing any issues I encounter - even when the error is on my end. As an emerging company, they possess the unique agility to implement crucial changes in a timely manner.

After evaluating a variety of feedback management platforms, we chose ProdCamp. Their standout characteristic is their unmatched willingness and ability to actively listen to their clients and swiftly act upon their feedback. Their commitment to customer satisfaction is truly commendable. Review collected by and hosted on G2.com.

Our experience with ProdCamp has been overwhelmingly positive, with only a few minor glitches and feature requests on our end. We appreciate the swift, efficient manner in which they've addressed these issues, reinforcing our trust in their service commitment. Review collected by and hosted on G2.com.

1. The features for the pricing

2. The excellent support: reactive and accurate Review collected by and hosted on G2.com.

Some behaviours does not seem totally logical or intuitive Review collected by and hosted on G2.com.

It's simple but also affordable pricing.

It's a good product to start your product management team with without bringing in too many details. Review collected by and hosted on G2.com.

As this is a relatively new product, there are a lot to improve.

In our perspective, the features that they have are enough for now.

It would help with easy navigation in switching from public and private. Review collected by and hosted on G2.com.

Anton from Prodcamp is really helpful and always care about the customers need. I love working with this platform. It's really easy to use and have lots of features Review collected by and hosted on G2.com.

Roadmap page is a bit simple. I want a really stunning UI for my clients Review collected by and hosted on G2.com.

As a Product Manager at Wizishop my #1 mission was to find a solution focused on collecting feedback and managing our feature backlog. After reviewing a few competitors looking for a solution that could answer all our needs we were really excited to find Prodcamp. Review collected by and hosted on G2.com.

I can only recommend this tool because it provided us all we needed! Review collected by and hosted on G2.com.

Very easy to use to track new feature requests and associate them with customer feedback. Also allows existing users to vote on features submitted by others. A few minor things that need improvement, but generally it works flawlessly! Review collected by and hosted on G2.com.

Some kinks to work on, such as email forwarding is glitchy (doesn't support dashes in customer emails). The search function needs work too because it doesn't search on partial words in features and other areas, which makes it a bit difficult to use. Review collected by and hosted on G2.com.

Prodcamp helped us a lot in defining our roadmap and the user feedback we got really opened our eyes. We had in same parts chosen a wrong direction without that feedback Review collected by and hosted on G2.com.

Backend is sometimes a bit tedious, but overall it is ok Review collected by and hosted on G2.com.