Proctorio Reviews & Product Details

Proctorio was essential to our graduate school of education transitioning to be 100% online and asynchronous. Proctorio ensures that our students are the ones taking our assessments and that they are not getting inappropriate assistance. Our students very much enjoy the autonomy this gives them to take our courses and our Proctorio proctored assessments anytime, anywhere. This means that our courses, programs, and degrees are available to everyone, regardless of their family and/or professional responsibilities. Review collected by and hosted on G2.com.

As we update our online platform, we must ensure that Proctorio is compatible. Since our Moodle platform is updated frequently, this takes time and effort. However, the Proctorio staff help with this, and it h has not been a significant problem. Review collected by and hosted on G2.com.

Remote proctoring: Proctorio enables remote proctoring for online exams, which can be convenient for students who are unable to take the exam in person.

Identity verification: Proctorio uses various methods to verify the student's identity before the exam, such as facial recognition, ID verification, and keystroke analysis.

Automated proctoring: Proctorio uses AI and machine learning algorithms to monitor the student's behavior during the exam, such as eye movements, keystrokes, and mouse clicks, to detect any suspicious activity.

Customizable settings: Instructors can customize the settings for each exam, such as the level of proctoring, recording options, and the use of lockdown browsers.

Compatibility: Proctorio integrates with various Learning Management Systems (LMS) and supports different types of exams, including multiple-choice, essay, and coding exams. Review collected by and hosted on G2.com.

False positives: Proctorio's automated proctoring system may sometimes flag innocent behavior as suspicious, leading to false accusations of cheating.

Cost: Proctorio can be expensive for educational institutions, which may lead to higher costs for students or reduced funding for other programs. Review collected by and hosted on G2.com.

We use Proctorio for online automated test proctoring. The extension is easy for teachers to set up for their quizzes and flexible enough to meet their needs. The variety of options allows them to enable the features and settings they need to ensure their desired level of academic integrity. We have conducted many online tests using Proctorio, and the technical issues that students have faced have been a tiny percentage and are often quickly resolved. Review collected by and hosted on G2.com.

The Proctorio Gradebook can be tedious to review when using automated proctoring. At times, it seems like Proctorio is more of a deterrent than an actual proctoring solution due to the number of false positives in the analysis. Review collected by and hosted on G2.com.

Proctorio really is easy to use for both the instructor and the student. Once you get the hang of how to activate it on the course and subsequently on each quiz/exam in Canvas, the rest is really straight forward. Proctorio also offers very helpful onscreen tutorial videos placed exactly where you need them. Review collected by and hosted on G2.com.

I wish there were onscreen tutorial videos for the student for when they run into issues. For example, if they land on a quiz using Safari and the quiz is asking for a password, it would be nice if there was a prompt for the student to open the quiz in Chrome. Their admin reporting options are abysmal compared to what is available in every other product I manage in my role. Review collected by and hosted on G2.com.

Proctorio's customer service managers go above and beyond to meet our organization's proctoring needs and are always willing to help us escalate and resolve any issues. Review collected by and hosted on G2.com.

One shortcoming of Proctorio is that once specific settings within Proctorio, they cannot be reset if a user has taken the assignment/quiz. Their upcoming release of Proctorio addresses this issue. Review collected by and hosted on G2.com.

Proctorio has been a lifesaver for me. With their customer support, students reach out to them directly if they have problems. We have been a Proctorio client as long as they have been in business. They listen to our needs and grow with us! Review collected by and hosted on G2.com.

Nothing. The ease of use is amazing. The students and faculty alike love it! Review collected by and hosted on G2.com.

Testing on your own time is by far the best part. For example, last week, all of my classes had midterms. My computer science class was the only one that used proctorio, and it was by far the most convenient for me to take. Review collected by and hosted on G2.com.

It does feel a little spooky to use, as it asks to have access to almost everything on your computer. I know it's to ensure no one is cheating, but it is inevitable to feel like its a lot of security just to take a test. Review collected by and hosted on G2.com.

I have had good experiences with proctorio. I have not had any others experience with other proctoring services though. I like that it is easy to use. Review collected by and hosted on G2.com.

I wouldn't say there are any dislikes but we do get a lot of students who question the privacy while using proctorio so that is always a concern. I would like for them to go into more detail about future plans and maybe have breakout sessions for different LMS users. Review collected by and hosted on G2.com.

Proctorio works well as a plug-in with Canvas. Students can navigate to the proctored exam by clicking the next button in Canvas, making it very easy for those with little technical experience. Review collected by and hosted on G2.com.

Students constantly report that they are asked for an access code, even after installing Proctorio and using it in the same class just a few steps prior without the same issue. We then have to reply, "Please ensure you have properly installed Proctorio, then refresh your browser. The access code prompt should disappear; log out and log back in if that does not work." We have to communicate this to students so many times a day. When we refer students to Proctorio support, they report that they did not receive a solution, so we have been forced to complete the student tech support ourselves. We also would prefer to receive an admin notification every time an exam comes back with alerts; however, we have been unable to get this automated through Proctorio. Review collected by and hosted on G2.com.

I like that each situation can be setup to meet the needs of the specific test. Settings can be configured for in person testing, or even remote testing. It also has a secure encription between computers, ensuring that nobody can access the information being transmitted. Review collected by and hosted on G2.com.

Proctorio doesn't have many down sides, but the one limitation we found was that it only works on computers. There isn't support for mobile devices like tablets or phones. A lot of our students have tablets for school. Review collected by and hosted on G2.com.