PrimeRx Reviews & Product Details

Thank you so much for your kind review! We're thrilled to hear that you find PrimeRx easy to use and user-friendly—it’s exactly what we strive for. It's also great to know that PrimeRx is helping you efficiently process prescriptions and print labels and reports whenever you need them. If you ever have any questions or need further support, don’t hesitate to reach out. We’re here to help!

Best regards,

The PrimeRx Team

Thank you for taking the time to express your thoughts on our pharmacy software. We are thrilled to learn that you view us as a strategic ally that has not only enhanced the quality of your service but also contributed significantly to the growth of your pharmaceutical endeavors within healthcare systems.

Your detailed feedback on what aspects you find most commendable in our software is truly appreciated. The intuitive interface, in particular, has stood out for you, enabling your staff to adapt swiftly and handle daily tasks with greater ease. It is rewarding to know that our software plays a role in supporting the success of your organization.

We also want to express our gratitude for bringing to our attention the opportunity to enhance support functions' availability in Puerto Rico and address concerns regarding a perceived spam phone number. Your insights are invaluable as we strive to continually refine and optimize our services.

Once again, thank you for your insightful review. Should you need any further assistance, please do not hesitate to reach out to our support team at support@primerx.io.

We are committed to serving you and look forward to supporting your continued success.

Warm Regards,

The PrimeRx Team

Dear Leonnie,

Thank you for sharing your positive experience with PrimeRx. We're thrilled to hear that it simplifies your workflow, making prescription management and billing easy. Your feedback on its user-friendly interface and effectiveness in training staff is appreciated.

We understand the importance of a seamless system and are committed to continuous improvement. Your comments on the user manual will guide us in enhancing troubleshooting resources.

We're pleased that PrimeRx adapts to your dynamic needs, allowing real-time changes in your line of work. Thank you for choosing PrimeRx, and we look forward to continued support in providing excellent patient care.

Warm Regards,

The PrimeRx Team

Thank you for sharing your thoughts on PrimeRx. We're delighted to hear that you appreciate our prompt issue resolution and the unique features for patient profiles and prescription filling.

We're sorry to hear about the system slowdown you've experienced. We understand the importance of a seamless workflow and will investigate this issue to ensure a smoother user experience.

We're glad to know that PrimeRx provides valuable benefits for you, such as the ability to access patient history and backgrounds, a comprehensive search engine for MD lookup, and efficient information storage.

If you have any specific details about the slowdown issue or if there's anything else you'd like to share, please feel free to reach out at support@primerx.io.

We appreciate your feedback as it helps us enhance the PrimeRx experience for all users.

Warm Regards,

The PrimeRx team

Dear Kiel,

Thank you for your feedback on PrimeRx!

We're glad to hear that the customization feature is meeting your unique pharmacy needs. Your suggestion for displaying the quantity available for an NDC and package size on the RXV screen is valuable, and we'll certainly consider it for future updates.

It's great to know that PrimeRx is effectively solving queue management issues, enhancing your ability to serve patients promptly. Your insights are crucial for our continuous improvement, and we appreciate your contribution. If you have any further comments don't hesitate to contact us at support@primerx.io

All the Best,

The PrimeRx Team

Thank you for sharing your feedback about PrimeRx. We appreciate your positive note on its compatibility with various software.

We apologize for any frustration with our customer service helpdesk. Your input is crucial, and we are actively working to address communication challenges and enhance the overall customer experience.

We understand that you primarily use PrimeRx for PMS, and we appreciate your business. If there are specific issues you'd like us to address or if you have further suggestions, please feel free to reach out at support@primerx.io.

Your insights help us improve our services.

Thank you for choosing PrimeRx!

Dear Aruns Family Pharmacy,

Thank you for your review of PrimeRx. We're glad to hear that you appreciate its customizability and efficiency, and it's great to know our customer care team has been prompt and helpful.

We understand your concern about the software being overly customizable, potentially making it challenging to navigate to the right settings. Your feedback is invaluable, and we'll look into making the navigation more user-friendly, possibly by introducing standard settings for ease of use.

It's also encouraging to hear that you find PrimeRx easy to learn. Your insights are crucial for our continuous improvement. Thanks again for sharing your experience!

Thank you for your feedback on PrimeRx. We're delighted to hear about your positive experience with our responsive account representative and the software's ease of use.

We understand your concerns about response time and representative friendliness. We apologize for any inconvenience and are actively working to improve these aspects.

We appreciate your business and value your input in our ongoing efforts to enhance PrimeRx. If you have further concerns, please feel free to reach out at support@primerx.io

Thank you for choosing PrimeRx!

Hello Vivek, Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you've found our pharmacy management software offers more than anyone in the industry.

Once again, thank you for choosing us as your pharmacy management software provider. We look forward to continuing to exceed your expectations!

Warm Regards,

The PrimeRx Team

Dear Gameel,

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! I will pass along your comment about backup time to our development team.

Michele Daniels

Marketing & Communications Manager