1. Transfer in and out feature is great where you just don’t have to go through the fax or telephone.
2. Helps to merge the family house charges account so you have to keep track on the single account per family.
3. Prescriptions deleted by mistake can be recovered easy.
4. Controls resubmition is the blessing.
5.Easy to add any new prescriber by using their MMS search.
6. Drug pick verification feature helps to nullify the error of dispensing wrong drug.
7. You can view business reports with lots of options.
8. X10 file for the inventory update helps to keep track of the qty in hand.
9. Ease to submit data to PMP Review collected by and hosted on G2.com.
1.Sometimes the drug NDC is not found on the file.... and we have to add that drug manually.
2. While inventory update....products without the NDC number have to add in manually. Review collected by and hosted on G2.com.
60 out of 61 Total Reviews for PrimeRx
Overall Review Sentiment for PrimeRx
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PrimeRx has revolutionized the way we manage our pharmacy. Since its implementation, we have seen a significant improvement in efficiency and accuracy in prescription handling. Its intuitive interface stands out, allowing our staff to quickly adapt and handle daily tasks with greater ease. The integration of PrimeRx with other healthcare systems has simplified communication and data exchange, which is essential in the pharmaceutical sector.
Furthermore, the inventory tracking and order management features have helped us maintain tighter control over our supplies, reducing errors and optimizing resource use. The software's ability to generate detailed and customizable reports is another strong point, providing valuable insights for strategic decision-making. Review collected by and hosted on G2.com.
The phone number used to patients calls is identified as Spam. In Puerto Rico some useful functions are not avaliable or the local support company is not prepared to support all. Review collected by and hosted on G2.com.
PrimeRx makes it easy for us to locate prescriptions and see where it is at in our queue. It is a great tool to use when billing and very straight to the point when teaching our other staff how to use it. From inputting the patient, the prescription to billing and filling, PrimeRx makes it easy. We use it everyday to assisy our patients. Review collected by and hosted on G2.com.
User manual can be a little tricky when trying to trouble shoot on your own. Review collected by and hosted on G2.com.
That they call you same day to fix any issues. Has cool secret techniques for patient profiles and filling rx's. Review collected by and hosted on G2.com.
It tends to get stuck, or alow down as we are working on the system. Review collected by and hosted on G2.com.
It is very customizable. Every pharmacy is different so this is a great feature. Review collected by and hosted on G2.com.
I would like to have the qty available for a NDC and package size listed on the RXV screen. Review collected by and hosted on G2.com.
Interfaces with a lot of different software but everything comes with additional cost. I wish they could add a nominal fee and make it a package deal. Review collected by and hosted on G2.com.
The Customer service helpdesk is extremely diffucult to work with. They are very rude and speak as though they are talking to a IT professional and are judgemental in their tone. Language may be a barrier as well. MMS needs to screen to ensure that they have customer facing personnel to be able to communicate well. Review collected by and hosted on G2.com.
customer care team is great. usually pick calls right away and help with any issue right away. Review collected by and hosted on G2.com.
Honestly its little too customizable, to the point where it becomes a hassle to get to the right settings because there is not standard settings. Review collected by and hosted on G2.com.
Our account representative is super responsive and eager to help with issues that are identified. It's relatively easy to use once you get trained on the system. It can be used with pharmacies who offer additional clinical services because of their assessment feature. Review collected by and hosted on G2.com.
After our account representative reports the issues to the appropriate department, response from that department can take a lot of time. Additionally, the representatives aren't always the friendliest and aren't always able to address the issue(s). Review collected by and hosted on G2.com.
The amount of features this pharmacy management software offers is more than everyone in the industry Review collected by and hosted on G2.com.
PrimeRx is for an intermediate user because of the amount of options it has, but once you get used to it - you cannot go back to anything else. Review collected by and hosted on G2.com.
Ease of use, many tasks performance, fast, reliable, amazing customer service,, have accurate inventory ready anytime, easy recalling qny prescriptions, Review collected by and hosted on G2.com.
Sometime it don't get accurate patient
Nothing serious about it
May be the backup in time of computer failure, need to be hourly or more often thqn daily Review collected by and hosted on G2.com.
