Prefinery Reviews & Product Details

I like the user interface, it is well thought and once you being with a campaign you are well guided through all the aspects step-by-step which makes it very user friendly. The ease of use is top-notch and the learning curve is flatter. Review collected by and hosted on G2.com.

I wish there were more integrations and additional features. Also, having more customizability will make this tool even better. Something for the creators to improve on. The form needs to be improved and needs to be more customisable. Review collected by and hosted on G2.com.

Simple to set up and easy to get started right away. I had a question and contacted customer support and they responded very quickly with an answer that worked extremely well for me. Review collected by and hosted on G2.com.

Not sure if there is anything I dislike right at the moment. I am hoping to one day use more of the functions that they offer, but right now I am only using the Refer a friend functionality. Review collected by and hosted on G2.com.

I like that everything is straightforward. It has an easy to use UI

Plenty of customization for listing what type of Rewards your referrers get.

I like the integrations with fb pixel to keep track of where my top fans are coming from.

Analytics are useful. Integrations with Zapier if you want them both to communicate with each other. I'm not sure what other integrations are because I don't use them. Review collected by and hosted on G2.com.

Questions/Form was limited in options on what was available. I wish I could customize it better.

Relying on people opening emails is hard. I want to hype them up, but most people sign up only to win or get freebies, so they waste a lot of valuable space as part of your emails. Unless you're creating the best thing since sliced bread, I'm not sure how much hype you can really generate with this "wait list" Review collected by and hosted on G2.com.

I have always wanted to found a tool for viral referrals, waitlists and rewards, turns out that I'm a really exigent person when it comes to quality (truly well-made things), even more regarding to software, as I've always been passionate on everything related to software/coding and more recently combining this passion with my marketing interests as well, so I was always looking for similar that could allow me to provide referrals and giveaways, but none of those were really convincing me at all, I was looking to have much more control on functionality, flexibility, branding and being able to accomplish more advanced things (considering my coding passion and tech profile) but also something which is REALLY important for me as well: the user experience and user interface design (for both myself as the administrator on the platform and for the visitors who would be filling the forms) although the admin user interface could be improved the forms look pretty much decent and professional plus the ability to customize these by using CSS makes it even better! I would say Prefinery has everything I was looking for and I'm really loving it!

Prefinery is a solid stable product and I would say the best of its type, extremely advanced but simple to use at the same time (which is awesome!) Highly recommended! Review collected by and hosted on G2.com.

With that above said on why I'm loving this tool so much there's nothing I would really dislike from it, as much as I could say on this question would be some suggestions on how the platform could improve even more , they have a very powerful API which gives a lot of control to developers/coders, I just wish the platform would have a code editor integrated so coders could make use of the API inside the platform itself, if this single feature would ever be implemented it would totally blown my mind making me extremely happy for real! Review collected by and hosted on G2.com.

I have only recently started using Prefinery for my online business, and my favorite part is its flexibility. I don't like being constrained by templates, or when companies stick their branding on my forms or emails. From that point of view Prefinary is amazing. You get the full creative control over the referral programs that you setup: from the form design, to the email-sending workflow. Review collected by and hosted on G2.com.

I really can't say that I dislike anything. It's a very well thought-through product. Of course, I don't have a lot of experience with other products. One thought is the lack of templates. I am okay with that because I value creative freedom, but other people may want to have the option to save time. Review collected by and hosted on G2.com.

My team and I have searched long and hard for a tool to create pre-launch referral campaigns with in-depth user info management and viral sharing features. Prefinery is the best among all we’ve tried, and trust me, we’ve tried everything, including Kickofflabs, Viral Loops, Leadpages etc.

What we love about Prefinery:

- A wholly white-labelled experience, complete customisation of all the copy, from the forms, waitlist pages to emails. We integrate Prefinery with our WordPress site. As a wholly white labelling solution, it looks as if we developed such sophisticated waitlist management and viral sharing tool ourselves.

- Behavior-triggered emails communication where we can configure any forms of communications, from messages, opt-ins, and reward emails.

- Multiple forms of reward configuration, from single-sided rewards, double-sided rewards, to milestone rewards.

- Very granular user tracking, e.g. we can track > 55 different metrics about the users: Data points such as which browser, which operating system they use, their location, or languages. We can even create and track custom metrics on Prefinery.

- In-depth analytics about campaign performance.

- Finally, a whole heaps of integration! They integrate with Zapier and have webhooks, API options, and even third-party analytics such as Google Analytics, FacebookPixel, Kissmetrics and more. Review collected by and hosted on G2.com.

So far, we haven’t identified any fatal flaws. The app can certainly be designed better for admin UI/UX. However, the outdated design is not a deal-breaker for us because we can customise the CSS of all of the customer-facing UI/UX ourselves to align these designs with our brand (such as customising the form, the emails and waitlist pages to look more modern). Perhaps we can suggest that they can provide more integration on the rewards side (instead of focusing on analytics integration). This is because the Zapier integration can be somewhat limited; so if Prefinery has native reward integration with certain popular apps such as Woocommerce, Prefinery can recognise a successful conversion event and automatically generating coupons, than us having to rely on the admins to approve the rewards manually. In addition, I think their new user's onboarding UX could be improved; to have more intuitive tutorials / guided tours on how to use all the features of the Prefinery platform. Review collected by and hosted on G2.com.

clean interface and menus in the dashboard, api integration and hooks. I can only suggest the company to try to apply a common color between the different interfaces instead of having a continuos color change in frontend and backend. Review collected by and hosted on G2.com.

I'm approaching to this software, at the first sight I did not have any bad experience using this software. Review collected by and hosted on G2.com.

In a crowded space, Prefinery stood out for me for its ease of use, well-written documentation and native support for two integrations (ThriveCart and Pabbly Connect) that are not offered by competitors. I also like how I can customize the email automation sequences to suit our use case. Review collected by and hosted on G2.com.

I'd like to see integrations added for Moosend and Automizy (email service providers). Likewise, I'd like to see them provide support and documentation for the upcoming iOS 14 changes to tracking privacy, especially as it affects Facebook advertising and Google Ads. Review collected by and hosted on G2.com.

Prefinery is a really robust and efficient platform that delivers what it promises. I've been looking at referral campaign software and services for years and I’m super excited to use Prefinery as it has all the features of the other leading services and a lot more!!!

The key thing for me that was missing in the past is customization. Prefinery is the best at customiztion that I've tried so far... language, design, branded referral links. I also really like the fraud protection built into Prefinery that just goes beyond reCAPTCHA on the form. Review collected by and hosted on G2.com.

None. I've only just set it up but i can see the power of this tool for adding new subscribers. I'll definitely be using this going forward. Review collected by and hosted on G2.com.

The onboarding process of Prefinery was simple and frictionless after watching and following their walkthrough video : https://www.youtube.com/watch?v=vfTS06iT3Ws

Even without the walkthrough, they have a great library of tutorials in their knowledgeable which made launching a physical product on WooCommerce relatively straightforward. However, the possibilities with WooCommerce appear limited to only adding a customer to a mailing list, or trigger a reward to the referrer after a purchase.Solutions feel more geared to serve SAAS products at the moment.

Would love to see a WooCommerce plugin :) Review collected by and hosted on G2.com.

The UI/UX is basic. I would like to see the links / labels be a bit more intuitive with tooltips.

Would love to see a better integration (or more streamlined approach) with WooCommerce (i.e. without needing Zapier or webhooks) Review collected by and hosted on G2.com.