Porter Reviews & Product Details

I like that it saves me time to generate report accurately and easily connects to social platforms. The UX makes it easy to use as you get to understand how it works Review collected by and hosted on G2.com.

Navigating the platform was a bit challenging at first. I struggled to fully utilize its functions and initially relied on the pre-existing templates to get by.

There were moments when connections failed, and I had to troubleshoot with the help of customer support. That said, the team’s support was a game-changer! He walked me through common issues and provided practical tips that made me much more agile in resolving them.

One tip for new users: Don’t hesitate to claim your free report setup. It’s incredibly helpful for getting the most out of the platform. It not only streamlines the integration process but also gives you the confidence to explore Looker and Excel reporting options without feeling overwhelmed. Review collected by and hosted on G2.com.

I like its ease of use, and because I had already used similar solutions before Porter, the learning curve was almost instantaneous. The fact that it can connect to data sources like TikTok, LinkedIn, and Facebook is extremely relevant for marketing teams like mine, which adds a lot of daily value. Review collected by and hosted on G2.com.

I’m somewhat dissatisfied with the support channel. I’ve noticed a few service issues in recent months, and the only way to find out what’s happening with the tool is via the chat support on their website, which I find slow and annoying. I think they should implement a live status channel or something similar, so we can avoid a lot of frustration when our reports go down.

On the other hand, I love the Google Sheets solution; however, I believe it’s crucial that they include data filters soon, as this would greatly improve the product. Review collected by and hosted on G2.com.

The Porter looker studio integration was easy to complete and provided the metrics we needed for a comprehensive overview of our business' locations performance on Google.

The overview tab provides a nice overview of performance across main metrics (visibility, conversions) and the combination with user / company generated content is highlighted for easy access to main feedback from the market as well as an overview of current communication from our shops to the market.

The option to highlight local searches and overview of responses to user feedback are other benefits of using this template. Review collected by and hosted on G2.com.

The option of consolidating various business profiles into collective profiles enabling a segmented view (e.g. by country or region) could be a nice addtion to this template. Possibly these options are already available and the functionality needs to be explored further via a call with the customer support. Review collected by and hosted on G2.com.

Porter is a convenient and reliable tool for data integration. I especially liked its ease of use, quick setup, and intuitive interface. The service saves time by allowing seamless connection to various data sources without complex configurations. Review collected by and hosted on G2.com.

Overall, I had no issues using it. Perhaps adding more integrations could be beneficial, but the existing features are already impressive. Review collected by and hosted on G2.com.

Porter Metrics is a fantastic analytics solution with outstanding value. The pricing is refreshingly reasonable, offering excellent features without the steep cost of many competitors. What truly sets Porter apart is their exceptional customer service—quick, knowledgeable, and genuinely invested in helping users succeed. Every question I’ve had was met with clear, helpful guidance, often with follow-ups to ensure I was fully supported. For a tool that balances affordability with remarkable service, Porter Metrics is an easy recommendation. Review collected by and hosted on G2.com.

There really are no downsides. Even when my account grew and evolved, Porter was able to evolve with me and find solutions that worked. Review collected by and hosted on G2.com.

I recently had the pleasure of working with Porter Metrics, and I must say their support has been exceptional. They are incredibly responsive and easy to reach, making it simple to get assistance whenever you need it. With Juan's help, I was able to create a comprehensive and insightful report that truly met my needs. I highly recommend their services for anyone looking to gain valuable insights! Review collected by and hosted on G2.com.

I honestly don’t have any dislikes about Porter Metrics. So far, everything has been very easy to work with and navigate. Plus, if any challenges come up, their team is always ready to help. Review collected by and hosted on G2.com.

The connector was very easy to integrate with our existing Google business account and automatically synced all data from our existing business locations. Review collected by and hosted on G2.com.

We didn't experience any specific downsides. Review collected by and hosted on G2.com.

Porter is a user-centric tool, unlike other solutions (PmA, SupMtrcs, Wndsr.ai, etc), Porter understands that the closer you are to the user, the better they use your product. In my team we have tested all the mentioned solutions, Porter is the N° 1 to answer any kind of query and even though it is already a complete product, they are constantly releasing new functionalities with the user in mind. Before Porter we spent hours, if not days trying to solve something that was solved with a quick interaction with support. Review collected by and hosted on G2.com.

If we make an evaluation of the market, Porter stands out with many qualities such as customer service, UX on the platform and connector for competitor analysis and others. It is really easy to use. I have nothing negative to highlight that is also something that is missing from other solutions in the market such as (slow loading times when you have a lot of data (solved with the integration of sheets in most cases, but requires more technical knowledge), facilities for data blend and attribution, tiktoks organic connector, among others. Review collected by and hosted on G2.com.

This is the best way to pull data from Facebook Ads Manager and make clean reports via LookerStudio. I will be using them for the forseeable future! Super easy to implement for me personally. Review collected by and hosted on G2.com.

You need to have experience with LookerStudio, but if you don't their team can help. Review collected by and hosted on G2.com.

Porter Metrics makes it easy to visualize and manage data in Looker Studio. The interface is intuitive, and I love how organized and customizable the dashboards are. It’s a great way to track key metrics in real time. Review collected by and hosted on G2.com.

The main downside is the limited platforms it can pull data from. I wish it supported more sources, as I sometimes need to manually gather data from other platforms. Review collected by and hosted on G2.com.