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Poppulo Reviews & Product Details - Page 7

Poppulo Overview

What is Poppulo?

Imagine delivering the exact message each person needs—precisely how, when, and where it matters most to them. Messages are more effective when they’re relevant, personalized, and measurable. Poppulo makes it easy. The Poppulo Harmony platform helps enterprise organizations achieve more by effortlessly connecting their employees, customers, and workplaces through omnichannel employee communications, digital signage, and workplace management.

Poppulo Details
Product Website
Languages Supported
English
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Product Description

Poppulo transforms employee communications and engagement. Powerful solutions across multiple digital channels. All in one platform.


Seller Details
Seller
Poppulo
Company Website
HQ Location
Denver, US
Twitter
@poppulosays
5,542 Twitter followers
LinkedIn® Page
www.linkedin.com
514 employees on LinkedIn®
Description

At Poppulo, people are at the heart of everything we do. In fact, the word Poppulo is Latin for people. Since 1996, we've been obsessed with helping our customers build connections with their most important audiences—their customers and their employees. Why? Because we hold a firm belief that effective communications are not just a business need. They are a human need too. That’s why we build solutions for businesses that are designed to help the people at the core of every company. It’s our vision to create a more informed, inspired, and connected world. Along the way, our desire to help customers solve their biggest challenges has led us to combine with like-minded companies, Four Winds Interactive and SmartSpace. Our mission is to empower customers to deliver communications and workplace experiences that drive results.


Jennifer O.
JO
Overview Provided by:

Recent Poppulo Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
2.0 out of 5
"Poppulo Email Software"
The email planning tools are helpful to plan subject lines and see timing for when communications get sent out. Some of the templates are helpful w...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Very useful tool for internal communications"
It is very easy to create newsletters and send them directly to staff in the same app.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Results reporting allows for continuous improvement in communications!"
The reports and results feature have help me to better understand my audiences and improve my communications. I've learned and improved in the be...
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Poppulo Media

Poppulo Demo - Multichannel Campaigns
Multichannel Campaigns
Poppulo Demo - Email and Feeds
Email and Feeds
Poppulo Demo - SSO page
Unified SSO page
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Official Downloads

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Video Reviews

306 Poppulo Reviews

4.3 out of 5
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306 Poppulo Reviews
4.3 out of 5
306 Poppulo Reviews
4.3 out of 5

Poppulo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PoppuloQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Poppulo?

The Poppulo application is easy to use once you have had a little experience with it. I love having the Poppulo digital sign board in our work areas. It is a great tool for sharing information with staff. I am able to share with multiple areas from my desk on information that may not be shared otherwise. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

There are apps built into the Poppulo product that may be interesting to use. I have not figured out how to configure these apps for my digital display board. They are not intuitive. Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

Poppulo allows me to share information quickly with my teams. I can utilize my access to multible boards in order to provide a consistent message across multiple sites. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

Thank you for sharing your feedback! We're thrilled to hear that you find Poppulo's application easy to use and that digital signage has become a valuable tool for sharing information with staff. We appreciate your feedback about the built-in apps and will share this feedback with our team as they continue to improve user experience.

We're delighted to be a part of your communication strategy. Thank you for choosing Poppulo, and we look forward to continuing to support your communication efforts.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Poppulo?

I like the ease of being able to store our templates and contact lists. I also really like how much the reporting supports our auditing processes Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

I wish the open/read rates were more accurate, and could also include when a communication has been read in a reading pane Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

Makes it easier for us to contact a large number of email addresses and audit/track that these have been delivered, received and how they've been engaged with Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

Thank you for sharing your feedback on Poppulo. We're delighted to hear that you appreciate the ease of storing templates and contact lists, as well as the robust reporting that supports your auditing processes.

It's great to know that Poppulo is making it easier for you to contact a large number of email addresses and efficiently audit and track engagement levels. If you ever have more insights to share or if there's anything specific you'd like assistance with, please feel free to reach out.

Thank you for choosing Poppulo, and we look forward to continuing to support your communication needs.

JM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Poppulo?

All-in-one suite for internal communications, including digital signage. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

Aspects of the software are sold separately, and we weren't told about that until it was too late. We signed a contract that specified a number of emails, which we thought was the basis for cost. It wasn't until we were nearly done with training that we were told we only bought access to the email templates and sending system, and none of the other features. Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

None. Once we found out that Poppulo had hoodwinked us into signing a contract that didn't address our needs (we wanted digital signage, not emails) then we discontinued the service. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

Jessica, we’re sorry to hear about your experience and appreciate your feedback. We apologize for any confusion regarding our services. Your feedback is important, and we’ll use it to improve our communication and onboarding processes.

We understand that Poppulo didn’t meet your needs and are disappointed. If you have any further concerns or questions, please don’t hesitate to contact our customer support team.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Poppulo?

The best is the new analytics feature on Poppulo where we can track the average time spent on email etc...

There are certainly other wonderful features such as the heatmaps and reporting Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

The process of taking out the data is a bit tedious. We cannot pull information as a whole outside Poppulo. If we want a stats for the month we would have to go into each day download the respective emails. Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

It is a great tool to communicate emails and sent out calendar invites to our employees. We can also take out in detail data from the heat maps and also create saved searches Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

Thank you for your continued support over the past three years! We're thrilled to hear that you appreciate the new analytics feature in Poppulo. We understand your feedback on the data extraction process and appreciate your patience.

It's wonderful to hear that Poppulo is a valuable tool for communicating emails and sending calendar invites to your employees. The detailed data extraction from heatmaps and the ability to create saved searches are additional benefits we're glad you find useful.

If you have more insights or suggestions, please feel free to share. Thank you for choosing Poppulo for your communication needs—we're committed to making your experience even better in the future!

Verified User in Industrial Automation
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Poppulo?

I like that we can connect it to our HR systems for easier and quicker DL management. I alos like that I can easily see a record of all emails sent, even across role changes. I can see what my predecessor has sent even though I don't have access to her email. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

It can be very glitchy at times. The formatting options are confusing and sometimes don't make sense. Occasionally, random visible lines will appear on the actual email. Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

DL management, it keeps me from having to use our HR tool for every singl e email. It saves me lots of time and lets me focus on other things. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

Thank you for taking the time to share your experience! We’re thrilled to hear that Poppulo’s solutions have helped you save time. It’s feedback like yours that motivates us to keep delivering top-notch solutions.

At Poppulo, we’re committed to providing excellent communication experience solutions and exceptional customer service. We appreciate your support and look forward to continuing to help you reach your most important audiences.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Poppulo?

Easy to actually send the email out once the design/template is done. The process for uploading emails and getting the email sent out is easy to understand and simple to execute. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

The editing features need a lot of work. It is clunky to edit anything and just to figure out in general and doesn't give you much control over editing specific features like the image etc. There also needs to be more font options. It also should be a lot easier to edit and for a beginner to understand and navigate. Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

Making it easy to send out a newsletter. We have an internal newsletter that we send once a month, and Poppulo does make it easy to send it pretty effortlessly. Once the design is complete, it is easy to edit the text and image once a month. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

Thank you for taking the time to share your feedback about Poppulo. We appreciate your positive remarks about the ease of sending out emails once the design/template is completed and the straightforward process for uploading and sending emails. We're glad to hear that Poppulo has made it easy for you to send out your monthly internal newsletter effortlessly.

We understand your concerns about the editing features and the need for improvements. Your insights on the clunkiness of editing and the desire for more control over specific features like images and additional font options are noted. We recently released an enhancement to our editing capabilities for a smoother and more user-friendly experience, and we would love to hear your feedback. Feedback helps guide our ongoing efforts to refine and improve our platform.

If you have specific suggestions or encounter challenges in the future, please don't hesitate to reach out. Thank you for choosing Poppulo, and we're committed to continually enhancing your experience.

Verified User in Human Resources
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Poppulo?

How intuitive the platform is and user-friendly it is. The analytics portion of the program is amazing and so cool. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

The platform can be a bit finnicky, especially with fonts and photographs. It would be great when you are on the layout section it shows you your work rather than the templates. Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

Increasing engagement across our teams across the globe. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

Thank you for sharing your feedback! We're thrilled you appreciate the recent platform updates, especially its user-friendliness and analytics. We're dedicated to enhancing engagement across global teams, and we're so glad to hear that Poppulo is benefiting you in this regard.

We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences.

TD
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Poppulo?

Really like the ability to clone emails and make the changes required. A simple, straightforward tool, with lots of possibilities to present comms in an engaging way. Great ability to analyse comms effectiveness. Knowledge base and support is really handy. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

Using Poppulo for event bookings is a little tricky, lots of steps and opportunities to get it wrong. Ideally would be able to search an individual's details to find recent comms shared with them, and then re-send as required. The ability to re-add a user would be useful, rather than having to upload an entire new user list. Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

Poppulo provides a straightforward way to present comms in an engaging way, and also allows to analyse effectiveness of messages, to enable a tailored approach to make sure the message has landed. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Poppulo?

Poppulo makes it easy to craft lovely, on-brand emails. Love how you can tweak most content aspects (edit embedded images, customize cell margins in tables, etc.) using their rich text editor. Also really appreciate the 'attach file to image' feature--it makes it easy to link .ics files/PDFs to a button. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

Formatting for left-to-right languages (e.g. Hebrew) can be a little tricky in my experience. I'd also like for performance reports to look better when downloading (content sometimes gets cut off at the sides.) Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

Poppulo enables the release of timely and on-brand communications to our employees using templates. Having a powerful text editor helps me get the look and feel of the message just right--especially important when it comes to sensitive/urgent communications. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a great experience with the Poppulo email content and rich text editor.

We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences.

EC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Poppulo?

The translations aspect in emails is nice Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

It could be a little more user friendly for both the email/feeds side and te display board side. it would also be nice if those 2 were connected Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

The display boards allow us to put out info to employees who may not typically check their email. Review collected by and hosted on G2.com.